White Papers

TCI publishes a variety of White Papers on topics of interest within the telecommunications industry.  Take advantage of these comprehensive studies and timely reports and increase your knowledge!

A Security Guide to Protecting IP Phone Systems Against Attack

Unless proper steps are taken to protect VoIP systems on your data network, you could leave yourself open to be exploited by intruders and disrupt applications on your converged infrastructure, including voice calls. This step-by-step guide identifies the common threats and the countermeasures used to protect converged networks.

An Introduction to Preparing Your Networks for Voice & Data Convergence for IT and Telecom Decision Makers

Learn about the basic components of an IP network that need to support VoIP traffic. Examples include performance considerations that impact voice (delay, jitter, packet loss) as well as why a network assessment is so vital and what to expect from the process.

A Comparison of Hosted VoIP and Premises-Based IP Phone Systems for IT and Telecom Decision Makers

There are two types of IP phone systems: One is the traditional Premises-based system where you invest in and own the server and the data switching equipment. The other – Hosted IP Telephony – is based on the old Centrex model where you lease the service. We explore the advantages and disadvantages of both.

IP Telephony – Take Your Business Communications to the Next Level

IP Telephony has become the solution of choice that is transforming business communications today. Read more for an introduction to business-class IP Telephony; how it works, and walks you through some of the advanced features that will improve your company’s operations and greatly reduce expenses.

An Introduction to Business Continuity Planning and Solutions for IT and Telecom Decision Makers

Business continuity planning entails the development of a framework for ensuring the continuation of an enterprise through whatever challenges it may face in the future, including unforeseen disaster events. Discover the process to develop a seamless business continuity plan.