Entries by Marketing

Supporting DC Metro Leaders in Education, Hospitality and Retail with On-Premises & Hybrid Unified Communications

The on-prem, private hosted, and hybrid Unified Communications (UC) platforms TCI deploys and supports offer unique advantages for education, hospitality, and retail organizations. A 2023 Metrigy global survey found 64.7% of those in the hospitality industry are on-premises or private-hosted, 56.7% of education, and 50% of retail. These high adoption rates of on-prem and private […]

6 Tips to Improve Your Bank’s Online and Omnichannel Customer Experience

While the new financial experience may involve fewer person-to-person interactions, clients still expect high levels of personalization. Financial services Customer Experience (CX) encompasses every customer interaction with an institution on every platform. While this used to primarily happen over a teller counter, the new omnichannel CX includes apps, embedded finance, online systems, digital communications, and […]

TCI… Your Local Experts in Assisted and Senior Living Community Technology Solutions

When families are evaluating senior living facilities for their loved ones, they are looking for amenities, responsive service and care, convenience, and peace of mind. TCI supports your goal to deliver those benefits with advanced Communication and Networking solutions that better connect your residents and staff. We bring everything together to make sure your solutions […]

Stay Safe and Keep it Simple… 4 Essential Actions to Take During Cybersecurity Awareness Month

The theme of CISA’s, the Cybersecurity and Infrastructure Security Agency, Cybersecurity Awareness Month is “Secure Our World.” They are asking all of us to do our part. CISA offers helpful tips, videos and resources to protect yourself, your family, and your business from online threats here: https://www.cisa.gov/secure-our-world CISA recommends all of us – individuals, families […]

Choosing the Right Cloud Infrastructure for Your Organization

By definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. But which cloud? Your own, or one you share with people and organizations you don’t know? Public and private cloud environments are very different regarding security, flexibility, performance, control, and other essential factors. Today, organizations can experience the […]

Follow These 4 Tips to Keep Your Voice & IT Networks Up and Running

Many businesses manage an IT environment that includes a complicated maze of technology services and equipment of varying ages, performance, and overall health. Even for the most tech-savvy, it can be a challenge to identify potential problems before something fails and disaster strikes. Fortunately, there are best practices you can employ now to minimize the […]

Gig Work Expands Across Industries Enabled by UC Technology

Freelance work isn’t new, but recently it has come to the forefront of attention as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016. Across industries, with the gig economy in full swing, businesses can scale their workforces […]

Hurricane Season & Stronger Storms – How Business Continuity Planning with TCI Helps Protect Your IT Assets

TCI’s cutting-edge Disaster Recovery solutions are tailored to help protect your entire IT environment – from data and applications to office computers, mobile devices, networks, and phone systems. Will your business continue to operate when disaster strikes? Here are just some of the ways TCI’s comprehensive approach helps you safeguard what counts: Determine appropriate risk […]