A Message from the CEO

For more than 36 years, we have been providing superior products and customer service and from time to time, we expand and refine what we do… always on the lookout for ways to better serve our current and future customers. Today, I am proud to announce the launch of our newest offering we call the […]

10 Signs You Should Invest in a Contact Center

When it comes to handling your customer contacts, are you Old School?   Or worse, are you a New School operation working with an Old School system? It’s tempting to keep your old systems in place until they die. However, this could be costly for your business. There are many advantages to deploying an affordable […]

The Customer Business Review (aka: CBR) is back and better than ever! 

Customer Business Review (CBR) is back and earlier this year, we started a proactive calling campaign to once again schedule these all important Customer Business Reviews. These 60-minute sessions are an opportunity for us to learn more about your business goals and needs, get feedback on our product roadmap, and share best practices. Over the […]

5 Things You Need to Know About Network Security (but Were Embarrassed to Ask)

  Let’s face it, most of us are not network gurus and while we know security is important, we tend to gloss over things we don’t fully understand…especially if they involve fast-moving technology. TCI wants to make it easier to keep up.  Here’s some of the more common techniques bad guys are using to breach […]

The REAL Cost of Ransomware

TCI Announces New Leadership

Dan Testa – Our founding President & CEO has retired, but will continue to play an important advisory role to smooth the leadership transition and help grow the business. Dan has over 40 years of enterprise leadership, business planning, management, coaching, marketing, and sales experience that TCI will continue to draw upon.   Tom Cornbrooks  – […]

A Note from Dan Testa

After 36 years as President & CEO of TCI, I have decided to retire and transfer ownership of the company to Tom Cornbrooks. First, I would like to thank all of you, our valued clients, partners and friends, for your business, loyalty and continued support over the past several years.  Without all of you, TCI […]

Your Critical Communications Apps deployed Anywhere – Any Device – Any Time

Powered exclusively by TCI Advantage   TCI Advantage is today’s most powerful business-class communication solution – It can be deployed in any configuration, with tailored financing options to meet your budget requirements.  TCI specializes in industry-leading unified communication solutions for businesses of all sizes.  And because we give you the option to run these powerful […]

How CLOUD COMMUNICATIONS is Opening Up Possibilities

An exploration of cloud vs on-premises communication use cases In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud […]

TCI’s Simple, Affordable Phone System in the Cloud

If you’re tired of continually replacing phone equipment to keep up with new capabilities, it might be time to consider a new approach… TCI Cloud Voice service gives you an affordable, turnkey, hosted phone system. You can expand capacity without costly equipment upgrades, and never sink another penny into maintenance or repair. And it fits […]

Mitel’s MiVoice Conference Phone boasts Excellent Audio & In-room Display Capabilities

Maximize efficiency and productivity during conference calls with one easy-to-use device… The MiVoice Conference Phone has 16 built-in microphones that focus on the person talking to achieve outstanding audio quality. Check out the 1:30 Minute Video Meeting participants can seamlessly share ideas and files using the phone’s in-room presentation display capabilities. A large touch screen […]