TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
6 Tips to Improve Your Bank’s Online and Omnichannel Customer Experience
/0 Comments/in Blog /by MarketingWhile the new financial experience may involve fewer person-to-person interactions, clients still expect high levels of personalization. Financial services Customer Experience (CX) encompasses every customer interaction with an institution on every platform. While this used to primarily happen over a teller counter, the new omnichannel CX includes apps, embedded finance, online systems, digital communications, and […]
TCI… Your Local Experts in Assisted and Senior Living Community Technology Solutions
/0 Comments/in Blog /by MarketingWhen families are evaluating senior living facilities for their loved ones, they are looking for amenities, responsive service and care, convenience, and peace of mind. TCI supports your goal to deliver those benefits with advanced Communication and Networking solutions that better connect your residents and staff. We bring everything together to make sure your solutions […]
Stay Safe and Keep it Simple… 4 Essential Actions to Take During Cybersecurity Awareness Month
/0 Comments/in Blog /by MarketingThe theme of CISA’s, the Cybersecurity and Infrastructure Security Agency, Cybersecurity Awareness Month is “Secure Our World.” They are asking all of us to do our part. CISA offers helpful tips, videos and resources to protect yourself, your family, and your business from online threats here: https://www.cisa.gov/secure-our-world CISA recommends all of us – individuals, families […]
Choosing the Right Cloud Infrastructure for Your Organization
/0 Comments/in Blog /by MarketingBy definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. But which cloud? Your own, or one you share with people and organizations you don’t know? Public and private cloud environments are very different regarding security, flexibility, performance, control, and other essential factors. Today, organizations can experience the […]
Check Out This Easy-to-Deploy Game Changer – Your New Virtual Receptionist: Mitel Voice Assist
/0 Comments/in Blog /by MarketingIf excellent customer service is your goal, Mitel has stepped up with the solution you need… their new Voice Assist solution. Voice Assist is like having a virtual receptionist to help answer basic customer questions, route calls, and deliver personal service without tying up an employee on your team. Voice Assist is a simple application […]
Follow These 4 Tips to Keep Your Voice & IT Networks Up and Running
/0 Comments/in Blog /by MarketingMany businesses manage an IT environment that includes a complicated maze of technology services and equipment of varying ages, performance, and overall health. Even for the most tech-savvy, it can be a challenge to identify potential problems before something fails and disaster strikes. Fortunately, there are best practices you can employ now to minimize the […]
Gig Work Expands Across Industries Enabled by UC Technology
/0 Comments/in Blog /by MarketingFreelance work isn’t new, but recently it has come to the forefront of attention as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016. Across industries, with the gig economy in full swing, businesses can scale their workforces […]
Overwhelmed by the RFP Process? Simplify Your Life with Our Sourcewell Contract
/0 Comments/in Blog /by MarketingWork for a government, education, or nonprofit agency? You can choose between two options when you’re ready to purchase a communications system — both of which will satisfy your bid requirements: Request for Proposal (RFP) Sourcewell Contract Purchasing Why Do Bid Requirements Exist? Every publicly funded agency must put projects up for bid to provide […]
Hurricane Season & Stronger Storms – How Business Continuity Planning with TCI Helps Protect Your IT Assets
/0 Comments/in Blog /by MarketingTCI’s cutting-edge Disaster Recovery solutions are tailored to help protect your entire IT environment – from data and applications to office computers, mobile devices, networks, and phone systems. Will your business continue to operate when disaster strikes? Here are just some of the ways TCI’s comprehensive approach helps you safeguard what counts: Determine appropriate risk […]
Four Tips to Close the Remote Work Gap
/0 Comments/in Blog /by MarketingWorking from home isn’t going away – in fact, 68% of employees globally still want a hybrid arrangement – even if it means risking upward mobility for more control over their schedule. And companies are looking for ways to create equal opportunities for employees in all locations. Fortunately, the right culture and managerial style backed […]
8 Ways TCI Host Cloud Voice Connects Your Teams and Makes Your Life Easier
/0 Comments/in Blog /by MarketingIn today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI’s Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat. Here […]
Office Move in Your Future? Head Off Delays & Extra Costs… Engage Our Relocation Team Now
/0 Comments/in Blog /by MarketingTCI experts are ready to team up with your real estate people, building manager, and architect to protect your business from last-minute expedites or unexpected change-order costs. We excel in providing broadband services and network infrastructure – wired and wireless – on time and on budget. Our certified engineers and technicians have decades of experience […]