TCI offers a wide selection of best-in-class business telecommunications systems from Mitel that fit your specific requirements and budget. You also get a single point-of-contact to take care of all your needs—from installation to training to scalable expansions in the future. These systems create more efficient communication by enabling these features:

• IP Telephony (VoIP)
• Audio conferencing
• Call center systems: ACD & Multimedia queuing
• Presence, availability and access solutions
• Quality monitoring and call recording
• Self-service solutions: Dialers & IVR / VRU
• Speech enabled automated attendant
• Mobility: find me – follow me, fixed mobile convergence and bring your own phone
• Telephone cost accounting
• Telephone systems
• Teleworking: soft phone and remote office
• Unified Communications
• Unified messaging
• Web conferencing and collaboration
• Workforce management systems

Partners

• Mitel Networks
• Applied Voice & Speech Technologies (AVST)
• Oaisys
• Sonexis, Inc.
• Verint

Videos

• Mitel Enterprise Solutions Video
• Mitel Unified Communicator Advanced Video
• Mitel Teleworker Solutions Video

White Papers

Want to learn more about VoIP Phone Systems?  Read one of TCI’s White Papers on the subject:

• A Comparison of Hosted VoIP and Premises-Based IP Phone Systems for IT and Telecom Decision Makers

• A Security Guide to Protecting IP Phone Systems Against Attack

• An Introduction to Preparing Your Networks for Voice & Data Convergence for IT and Telecom Decision Makers