Managed Infrastructure Solutions… We Make Connecting Your Business Easy

Infrastructure as a service (IaaS) is an IT environment that is provisioned and managed by TCI. With IaaS, you simplify your life and avoid the complexity of buying and managing your own IT and network infrastructure. Rather than paying a big upfront capital expense, your affordable monthly subscription covers everything you need. TCI’s experienced experts […]

Hybrid, Public or Private Cloud Deployments… 5 Questions that Lead to the Right Choice

The cloud is a proven platform for deploying and managing all-in-one Voice, UC and collaboration capabilities across every location in your enterprise. Of course, every business has its own needs. As you consider which cloud environment makes sense for your company – public, private or hybrid – asking the following questions can help you choose the […]

8 Ways to Ensure Your Remote Workers Feel Like They’re in the Conference Room

Because remote employees are not physically at the conference table, they miss the non-verbal cues and side conversations, while those attending in person often forget who’s on the other end of the speaker phone. To make your remote colleagues feel connected and valued, here are 8 ways you can help them feel like they’re in […]

Remote Work Considerations as the DC Region Prepares for Coronavirus/Covid-19 Impact

Hope for the best, prepare for the worst… The Covid-19 outbreak is moving fast and you’ll need to be flexible in the coming weeks to minimize disruptions to your business. TCI is Ready At TCI, our staff’s welfare and your need for support are top of mind. Rest assured that our customer and tech support staff […]

Get to Know the Mitel Teamwork App – and Cool Ways to Use it in Your Business

Mitel’s collaborative Teamwork app is designed for mobility. It transforms the way you work and enables your teams to be more productive and collaborative, whether they’re in the office or on the go. Watch the Mitel Teamwork video Here are some of the cool things you can do with Mitel Teamwork… Stay organized: The personal Dashboard […]

Managing Your Multi-Site Enterprise Voice & UC is Easy with TCI Host

Now you can simplify managing your enterprise phone systems. Join the wave of Multi-site businesses replacing their mix of vendors and outdated phone systems with a centralized, seamless UC as a Service. Reduce costs, increase productivity and improve customer service  Our TCI Host service is built on a powerful, scalable cloud platform. It’s a proven […]

How TCI Ensures Your Building’s Wi-Fi is Moving as Fast as Your Business

Whether you need Wi-Fi coverage for a new building – or you just want a faster network in your office space – TCI has the experience and expertise to get your connections moving as fast as your business… With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, […]

Enable More Agile Teams with Technology – Plus 6 Communication Habits that Drive Success

An agile team is “marked by ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile? But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, […]

Get More Done… Tips for Delegating Project Work with Teamwork & MiTeam Apps & Collaboration Tools

Delegating work to other people sounds great in theory, but let’s be honest… it can sometimes be a struggle to release control. It takes time and effort to send out assignments and follow up on progress, but the reality is you can’t do everything yourself. The good news is that better technology and mobile apps […]

Supporting DC Metro’s Non-profits & Associations with Technology Planning, Assessments & Bid Consultations

TCI is your local, go-to partner for IT strategic planning… Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your organization ahead and […]

We’re Ready to Manage Your SD-WAN Deployment or Support it “as a Service”

Software-Defined Wide Area Network (SD-WAN) technology can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services. With legacy business WAN links – such as MPLS – rapidly exceeding the capacity for which they were originally designed, a software-defined network lets you take advantage of broadband and fiber links to significantly […]

5 Cloud Contact Center Trends to Watch in 2020

With 2020 upon us, it’s safe to say the cloud contact center has arrived. Over 70% of businesses already have their contact center in the cloud or at least have plans to start the migration this year. What follows are the most important trends you need to know to ensure your cloud contact center stays […]