Strategic Planning & Policy
Helping your business move forward
TCI is your go to for IT strategic planning. We know that by not having a plan in place you might be opening your business up to problems down the road. Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your business ahead and make managing IT easy. The benefits of strategic planning include:
- A wider range of possible IT solutions that may solve lingering business problems
- A means of saving resources that can be better spent on more critical issues
- A better control over IT operating expenses
- An improved overall cash flow
- A delivery of new systems and services that drive support growth
- An improvement in user, management and IT staff productivity
Technical Assessments & Audits
Providing you with thorough IT audits
TCI knows the importance of a smooth flow at business. That is why we offer technical assessments and audits to help you better understand your business’s current IT systems. An audit will let you know whether your network is operating at peak performance, what systems are hogging resources, whether your current IT strategy fits your business and more. At TCI, we tailor our audits and assessments to fit the size and needs of your business or organization. We perform health checks for all of your systems while proactively searching for hidden problems. We look for ways to increase your business performance by making your IT better, smarter and safer. We’ll work with you to establish the kind of technology your business will need in the future and propose an IT budget plan to help you better understand the costs in advance.
Business Continuity & Disaster Recovery
In the event of a disaster
At TCI, we know the damage that can be done to a business when disaster strikes. It is our goal to save your business from headaches like lost data, time and resources due to recreating a corrupt or missing database, disrupted systems and networks, and more. The benefits of disaster planning include:
- Identifying risks, threats and exposure before it’s too late
- Determining appropriate risk reduction, remedies, and alternatives for systems and networks
- Indicating the need for data protection measures, off-grid power sourcing, and secure off-site storage
- Checking the feasibility of implementing telework programs to keep your business open in an emergency
Our experts perform a thorough audit during which we look for ways to protect your business. We then work with you and recommend specific action plans that can help you get through a crisis without causing a delay in your business.
Procurement & Bid Consulting
Getting started with TCI
TCI understands that your business keeps you busy. We work with you to make sure you are getting exactly what you want from your telecommunications provider. We offer you improved savings through innovative price reduction and/or quantity discounts, faster negations, speedier contract negotiation, reduced miscommunication, less chance of unexpected costs, and better outcomes. Our experts will do the following during procurement & bid consulting:
- Provide guidance on bids to fit your IT needs
- Prepare a realistic budget for each phase of your project
- Offer impartial advice on the latest IT equipment and services
- Leverage supplier relationships
- Provide compliance services to ensure effective proof of purchase, administration and management of your software environment
- Assist with deployment and ongoing support
Third Party Vendor Management
Eliminating the stress of dealing with third party vendors
We know that dealing with IT vendors can be a time consuming hassle. IT can slow down business process fixes, hurt customer relations, and disrupt the daily flow of business. TCI knows the benefits of third party vendor management and brings them to you and your business. The benefits include:
- Easy and convenient trouble reporting through a single point of contact
- Faster and more accurate resolutions to technical issues
- Restores staff functions and business to normal operations quicker
- Resolves problems the right way, the first time, saving you money
- Frees up in-house resources.
Our experts at TCI work to leverage well-established vendor relationships to secure prompt response to technical issues. We work to get your issues resolved quicker and your systems and networks back to proper operation faster. We’ll manage escalations, track progress, monitor vendor performance, and report changes in status to you. Most importantly, at TCI we maintain a line of communication with you to avoid misunderstanding and proactively address any issues at their onset.
Project Consulting & Services
Project consulting and services you can rely on
With decades of experience in leading complex IT projects, we use proven IT project methodologies to deliver projects on time and on budget. At TCI, our team of consultants will learn about your company and work with your existing team to plan projects and ensure that we meet your company’s goals. We take away the stress and problems that can be a direct result of poor project planning. We provide you with numerous benefits of professional project consulting and services which include:
- Using our specific experience and expertise in project planning
- Providing clear statement of project objectives and deliverables
- Keeping up with costs, scheduled start dates, and responsibility assignments
- Using negotiation and communication skills to keep projects moving
- Defining project success criteria along with major milestones and target dates for each
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.