Support

Our #1 priority is your complete satisfaction—which is why we’ve been able to help our several thousand customers reach their goals for over 30 years! But supplying you with advanced technology and telecom expertise is just the beginning of our relationship.

We provide all of our customers with live-answer customer care and support 24/7/365. In addition, we offer maximum four-hour guaranteed repair service; IT support, which includes LAN/WAN & IT back up services, as well as Technical Account Management, which includes help-desk, retraining and recommendations.

Emergency Repairs

For all repairs and to avoid any possible delays in an emergency, please call
800-824-1001.

For Adds, Moves, Changes and non repairs call us at 800-824-1001 or e-mail tcicustomerservice@tcicomm.com. You will promptly receive a confirmation by phone call or e-mail from our dedicated team of customer service representatives.