Mitel & VMware Bring Voice, Data and Cloud Together

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Imagine being able to manage Unified Communications and Collaboration solutions like any other business application in your virtualized data center…

Working closely with VMware, Mitel unites Voice and Data applications on the same shared servers, enabling you to achieve:

  • Faster system deployment
  • A common management platform for voice and data
  • A single business continuity plan

Combining voice and data increases efficiencies and offers significant savings:

  • Minimizes server hardware
  • Lowers real estate needs
  • Reduces power consumption and server provisioning costs

Mitel Virtual Solutions for the data center shrinks IT resource requirements through:

  • Reduced complexity
  • Centralized administration
  • Fewer skill sets, less training

Call TCI for your Cloud and Virtualization solutions…  Our experts will design a cost effective public, hybrid or private communications cloud solution tailored specifically to the needs of your business.  Contact us today at (703) 321-3030 or CustomerService@tcicomm.com.

 

Download Your FREE Copy of ‘Team Collaboration for Dummies’ Today

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The biggest investment and competitive advantage in any business is often your employees. Maximizing employee productivity has a significant impact on the bottom line.

Today’s employees use mobile devices and mobile apps in practically every aspect of their lives  ̶  that includes the business world. These devices and apps influence the way your employees collaborate and interact professionally.

Now is the time to embrace the mobile lifestyle and find innovative ways to adapt these productivity enhancing tools to a professional setting for effective team collaboration and communications.

Click here for your FREE ebook

Team Collaboration for Dummies, Mitel Special Edition, explores ways to…

  • Impact your business  ̶  strengthen your collaboration skills
  • Evolve your team dynamics  ̶  improve team productivity, competitiveness, agility, and decision making
  • Become a collaborative enterprise  ̶  find out what it takes
  • Discover the Mitel MiTeam solution  ̶  a work stream communications and collaboration tool that provides a highly collaborative, persistent workspace for team-based meetings, conversations, content collaboration and project management. Reduce organization silos, and increase your speed to market with one converged collaboration application that extends beyond your company walls to mobile employees, partners, and customers.

Start the conversation about Team Collaboration with TCI.  Contact us today at (703) 321-3030 or info@tcicomm.com.

Desktop Phone Hacks Happen… Here’s How to Protect Your Business

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Many offices have IP phones, but unknown to most users is that hackers can actually listen to everything that’s going on in the room – whether or not you are on a phone call.

Hackers from a remote location have been able to exploit some IP phones’ vulnerable software and firmware to gain access – even phones sitting behind a firewall.

Here’s some of the mischief hackers can do when they ‘tap’ your IP phone:

  • Listen in on your phone conversations and identify who you’re calling.
  • With access to the phone’s microphone, hackers can feed the conversation into a speech-to-text engine and post the transcript to social media.
  • Since the microphone never shuts off, hackers can listen to everything the phone hears, such as conversations in a company’s board room.

IP phones are basically computers and manufacturers periodically issue software and firmware updates to plug security holes. The trouble is that smaller businesses – and many larger ones – are still lax about keeping their systems updated with the latest patches.

The most effective way to stop hackers from taking control of your IP phones – or any other computer – is to keep the software and firmware current with the latest patches from your phone manufacturer.

Ignoring these patches – or waiting too long to implement them – could leave your business exposed to hackers bent on doing it serious harm.

Concerned about possible IP phone vulnerabilities at your location? Reach out to TCI today… We have communication solutions that can protect your business. Contact us today: (703) 321-3030 or info@tcicomm.com.

Get to Know TCI Host and How You Can Add Cloud Power to Your On-site Phone System

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With the complex pricing models and cost of communications infrastructure today, it’s hard to know what the best solution for your organization may be… Stay on-site? Jump into the cloud? Or implement something in between?

While many businesses are already reaping the advantages of moving their voice communications to the cloud, for others replacing phone systems across all offices in favor of cloud technology may not be the best way to go.

With TCI Host, we can add the Unified Communication (UC) functionality you need by integrating your on-site hardware with cloud applications that will better connect your employees and customers.

Our experts enhance your on-site deployment with cloud services to provide what you’re looking for… collaboration tools, mobile connectivity, team meeting capabilities, call center with CRM integration, and much more.

The bottom line… You don’t have to move everything to the cloud to access its benefits. A hybrid, on-site UC solution can offer many of the cloud’s advantages – giving you the flexibility, scalability and control you want. Plus, a TCI Host hybrid architecture is more secure and more reliable than a standalone system, including built-in redundancies and backups.

When you are ready to move all of your voice services into the cloud, you’ll have much of the infrastructure in place with TCI Host. Best of all, we’ll be with you every step of the way. Your local TCI team handles all the details, sets up everything and gets your people up to speed on Day One.

Ready to get started? Contact us today at (703) 321-3030 or info@tcicomm.com.