Entries by Marketing

Supporting DC Metro’s Non-profits & Associations with Technology Planning, Assessments & Bid Consultations

TCI is your local, go-to partner for IT strategic planning… Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your organization ahead and […]

We’re Ready to Manage Your SD-WAN Deployment or Support it “as a Service”

Software-Defined Wide Area Network (SD-WAN) technology can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services. With legacy business WAN links – such as MPLS – rapidly exceeding the capacity for which they were originally designed, a software-defined network lets you take advantage of broadband and fiber links to significantly […]

5 Cloud Contact Center Trends to Watch in 2020

With 2020 upon us, it’s safe to say the cloud contact center has arrived. Over 70% of businesses already have their contact center in the cloud or at least have plans to start the migration this year. What follows are the most important trends you need to know to ensure your cloud contact center stays […]

Want Productive Meetings? Follow These 4 Simple Steps & Use the Right Collaboration Tools

Unproductive meetings cost U.S. businesses $37 billion a year – and countless hours of exasperation. When you follow these 4 simple meeting rules, while using the collaboration tools included in our Mitel-powered Cloud Voice service, your attendees will leave meetings informed, engaged, and ready to get the job done. 1. Prepare with agenda-planning tools A […]

Is Your Building a Barrier to Your Smartphone’s Cellular Signals?

Suffering from weak or intermittent cell phone coverage in your building? You’re not alone… Businesses everywhere are looking for ways to ensure that on-the-go employees and visitors can stay connected in every corner of their buildings. At stake are productivity, customer service, and corporate image. When mobile carrier signals can’t penetrate your building’s glass, metal, […]

Tech Overload? 5 Ways to Streamline all those Apps & Communications Tools

The average employee uses 17 different cloud apps, 3 content-sharing services and 3 collaboration tools. If this sounds familiar, it might be a good time to consider a unified communication system like Mitel-powered TCI Host, which includes collaborative tools that allow team members to assign tasks, share documents, schedule calls, chat and conduct audio and […]