Strengthening Collaboration in the Evolving Workplace

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Today’s pandemic has changed the way small and medium businesses perceive the workplace. Responding to stay-at-home mandates, SMBs with existing remote work programs have expanded them, and those that lacked work-from-home options prior to the pandemic started implementing them.

The Hybrid Workplace

Some employees will eventually go back to the office full-time when the pandemic subsides. Many will continue to work at home full-time, while others divide their work between home and office. The workplace is also likely to remain fluid, accommodating changing business and employee situations on the fly.

People who had turned off their cameras for online meetings started turning them on. In the process, everyone has become accustomed to the occasional technical glitches and security breaches, or scenes of family life playing out in the background. But video conferencing is not the only online tool that has helped sustain businesses…

Cloud to the Rescue

Cloud applications – remote IT and access, real-time collaboration, file sharing, backup, security, and identity management – have proven their value in supporting remote work and keeping businesses operational.

Integrating a mix of old phone systems, web and video conferencing, SMS, file-sharing and other tools often cost more – in terms of both time and money – than it does to move to a unified solution where the applications work together.

Unified, cloud collaboration solutions pull all of the things you need to do every day into one place. Many cloud solutions offer integration with key business applications, such as email, CRM, human resources, and other solutions to help streamline business workflows and help remote workers thrive. For example, your communications can be arranged to integrate with G Suite, Salesforce, SugarCRM, Microsoft Office or Microsoft Dynamics. Unified collaboration solutions also offer enterprise-grade security and reliability safeguards that businesses need.

Making the Transition

As your business transitions from meeting immediate needs to long-term planning, taking a more holistic approach can help you bring people and processes together, and put your business on the path to sustainability and growth as the workplace continues to evolve.

Collaboration in the evolving workplace can be a big challenge. TCI can help make it happen. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

4 More Reasons We Built TCI Host on a Mitel-Powered Business Cloud Platform

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Mitel is #1 in Cloud Communications Worldwide… This is good for TCI-delivered Cloud services and better for you…

When it comes to communications and collaboration, the DC region’s fastest moving businesses choose solutions that give them choices.

TCI’s flexible, easy-to-use cloud service is powered by Mitel, making us the choice of public and private sector customers across the region. Supporting ‘anywhere’ connections, our TCI Host service supports their office-based, remote and hybrid workers across the country.

Industry experts and customers of all sizes are reinforcing our choice of a Mitel-powered platform over any other provider for our clients:

  • Synergy Research – Mitel is the #1 market leader in total cloud seats for the 7th consecutive year
  • Frost & Sullivan – Mitel named leader in UCaaS growth and innovation
  • Newsweek – Mitel named Best Business Communications Tool Provider
  • Tolly Report – Mitel was compared to 8×8 and RingCentral and emerged superior

Just 4 more reasons to choose TCI Host – powered by Mitel – for all your communications needs… Contact us today at (703) 321-3030 or info@tcicomm.com.

 

 

Lower Costs and Add Flexibility with SD-WAN… We’re Ready to Manage Your Deployment or Support “as a Service”

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Software-Defined Wide Area Network (SD-WAN) technology allows you to do more with your network. Paired with high speed connections and Wireless backups, SD-WAN can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services.

The WAN struggle is real

Branch sites have never demanded as much bandwidth as they do today with both global business traffic and SaaS application usage soaring. This results in legacy business WAN links, such as MPLS, rapidly exceeding the capacity for which they were originally designed.

With a software-defined network you can take advantage of broadband and fiber links to significantly save on WAN costs and deliver the desired level of performance you need for critical cloud applications like Voice, Data and Video.

SD-WAN is ideal for multi-site deployments, offering lower operational costs and improved resource usage. The technology also enables service providers to offer the highest level of performance without sacrificing security or data privacy. Here are some of the ways your business can benefit from SD-WAN…

  • Optimize performance – Features like a scalable pipeline and intelligent path selection can improve network performance enterprise-wide.
  • Increase throughput & reliability – Application-aware routing protocols let your network adjust to demands in network traffic.
  • Save time and travel – Handle tasks like pushing policies to branch locations and launching new sites remotely from a central location.
  • Reduce costs – With intelligent software substituting for hardware functionality, you can save as expensive hardware options are consolidated or phased out.
  • Track the performance – of critical web applications travelling through VPN tunnels or directly through the public Internet
  • Easily identify and pinpoint – the cause of poor application performance – LAN, WAN, or server

SD-WAN adoption can be a gradual process… There’s no need to sacrifice existing investments in traditional networking infrastructure. No matter what kind of network solutions you may have in place now, TCI can help you select from the best providers and manage your SD-WAN deployment to make your hybrid WAN easier to implement and operate.

Let’s talk about how SD-WAN can improve the way you connect your business. Contact TCI today at (703) 321-3030 or info@tcicomm.com.

Your One-Stop-Shop for Better Broadband & Network Services

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Broadband, network and carrier services are no longer just a ‘required’ cost of doing business, especially when the workplace is being re-imagined during the current pandemic. In today’s environment, optimized network services translate into competitive advantage.

As your trusted IT and Telecom services advocate, TCI helps you select, source and implement what you need at the best prices.

  • Broadband Internet Access
  • SIP Trunking
  • MPLS, SD-WAN, Dedicated WAN Services
  • Local & Long Distance Access
  • Audio, Video & Web Conferencing

The Best Solutions, Pricing and Support

TCI thoroughly reviews your services, invoices, agreements and providers while evaluating your spending to find better deals and uncover savings. We stay current on the service providers and what they offer. To help you avoid service problems, we act as your representative and work with only the most dependable carriers and providers.

At TCI, our top-most concern is you

  • Save Time – Comparison-shopping can be time consuming. Contacting various providers and working through the quoting process can be overwhelming. Let TCI do the work for you so you can focus on your core business.
  • Single Point of Contact – We can be your 1-call for both hardware and carrier services.
  • Reduce Costs – We can secure the best pricing when shopping for new or existing services
  • We are Carrier Neutral – We recommend the best providers and services for your unique requirements.

Contact us today to schedule a complementary Broadband and Carrier Services consultation: (703) 321-3030 or info@tcicomm.com.