If you’re using a NEC SL2100, SV9100, or 3C System, this transition will occur over the next few years, with key dates to keep in mind:

• December 31, 2024: Last day to order new NEC systems
• March 31, 2025: Final date for NEC to ship ordered hardware
• March 31, 2026: End of technical support from NEC

Given this timeline, you’ll want to start planning your transition to new communication solutions. Here are some key considerations:

• Assess current needs: Evaluate your organization’s communication requirements and how they may have evolved since implementing your NEC system.
• Explore alternatives: Research the latest unified communications (UC) platforms that offer features like VoIP, video conferencing, and mobile integration.
• Consider hybrid and cloud-based solutions: Many businesses are moving to a mix of premises and cloud or fully cloud-based phone systems for greater flexibility and scalability.
• Plan for migration: Develop a timeline for transitioning to a new system before NEC support ends in 2026.
• Budget accordingly: Factor in costs for new hardware, software licenses, and potential infrastructure upgrades.

Special Offers for NEC Customers

While NEC is exiting the UC business, there are opportunities to find cost-effective alternatives. TCI and Mitel have special pricing available for you now – including significant discounts for upfront purchases or monthly subscription plans.

When selecting a new system, consider factors beyond just price:

• TCI offers UC and Contact Center platforms that outperform NEC
• Flexible deployment models (On-Premises, Private/Public Cloud, partner/IaaS hosted)
• Scalability to accommodate future growth
• Integration capabilities with existing business applications
• Reliability and uptime guarantees
• Choice of payment (CapEx or OpEx)
• A local partner for service and support
• Partner stability – TCI has over 40 years in the UC business
• Expertise in Vertical solutions (e.g., Associations, Finance, Hospitality)
• Incentive programs that deliver investment protection

Your local TCI team can assess your current Voice environment and recommend suitable solutions. By planning ahead and exploring your options now, you can ensure a smooth transition from your NEC system to a communication platform that better meets your organization’s evolving needs.

Let’s get started: Contact us at: (703) 321-3030 or GetHelp@tcicomm.com.