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TCI… Your Local Experts in Assisted and Senior Living Community Technology Solutions

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When families are evaluating senior living facilities for their loved ones, they are looking for amenities, responsive service and care, convenience, and peace of mind.

TCI supports your goal to deliver those benefits with advanced Communication and Networking solutions that better connect your residents and staff.

We bring everything together to make sure your solutions work as one integrated system.

  • HIPAA-compliant Voice Communications Platforms and Service
  • Mobile Communications for Caregivers and Staff
  • Facility and campus-wide Wireless & IT Networking Solutions
  • Monitoring & Call Response
  • Customized Broadcast & Paging Systems that notify everyone who needs a specific type of alert.
  • Integration with Nurse Call Systems
  • E911 Compliance Solutions
  • Video communications that help residents and family stay in touch

We back up our customized Senior Living technology solutions with outstanding support…

  • Remote Monitoring and Managed Service & Support
  • Emergency Service and 24×7 On Call Technicians

TCI is the DC region’s local source for customized Senior Living Community solutions that offer the peace-of-mind caregivers and families deserve and expect.

Contact us today at (703) 321-3030 or GetHelp@tcicomm.com.
 


e911 Compliance… How New Rules & Legislation Protect Your People and Visitors

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New federal regulations have been passed that will impact emergency 911 calling from businesses: Kari’s Law and Ray Baum’s Act. These mandates are intended to protect everyone in your office or building – employees and visitors – by improving access to emergency services:

  • Kari’s Law applies to newly installed multi-line telephone systems. Users must be able to directly call emergency services by dialing 911 without having to dial a prefix to reach an outside line.
  • Ray Baum’s Act requires that 911 emergency operators be provided with the specific location of the calling party so that appropriate assistance can be dispatched to that location.

FCC order and detailed rules here

If you’re planning a new telephone system, you should be aware of these requirements and ensure that your providers’ offerings can comply with these government mandates.

Compliance Challenges

As you take steps to comply with the new 911 rules, you’ll want to keep in mind several factors – including the technology used in your Voice and IT environment, network topology, and the geographic scope of your phone system deployment.

Also, many states have adopted their own 911 regulations which may contribute to compliance confusion.

Need help with e911 calling compliance in your business? TCI can help. Contact us today at (703) 321-3030 or info@tcicomm.com.