New federal regulations have been passed that will impact emergency 911 calling from businesses: Kari’s Law and Ray Baum’s Act. These mandates are intended to protect everyone in your office or building – employees and visitors – by improving access to emergency services:
- Kari’s Law applies to newly installed multi-line telephone systems. Users must be able to directly call emergency services by dialing 911 without having to dial a prefix to reach an outside line.
- Ray Baum’s Act requires that 911 emergency operators be provided with the specific location of the calling party so that appropriate assistance can be dispatched to that location.
If you’re planning a new telephone system, you should be aware of these requirements and ensure that your providers’ offerings can comply with these government mandates.
As you take steps to comply with the new 911 rules, you’ll want to keep in mind several factors – including the technology used in your Voice and IT environment, network topology, and the geographic scope of your phone system deployment.
Also, many states have adopted their own 911 regulations which may contribute to compliance confusion.
Need help with e911 calling compliance in your business? TCI can help. Contact us today at (703) 321-3030 or firstname.lastname@example.org.