Gen Z & Gen Alpha – Tips for Preparing Your Organization for Them

Gen Zers and Alphas are digital natives — they’ve grown up alongside smartphones and tablets. They’ve always had information and communications tools at their fingertips and are incredibly comfortable experimenting with the latest technology and AI.

Who Are Gen Z and Gen Alpha?

  • Gen Z is defined as those born between 1995 and 2012. The oldest are starting their careers and the youngest are in middle school.
  • Gen Alphas’ birthdays range from 2013 to 2025. The oldest are beginning to pick up summer jobs and the newest members have yet to be born.

By the end of 2024, Gen Z will outnumber boomers in the workforce and are poised to overtake millennials by 2040. By the end of 2025, there will be two billion Alphas worldwide, making them the largest generation in history.

The Impact of Gen Z and Gen Alpha on the Work Landscape

Driven by a sense of purpose, they’re more likely to take control of their careers, frequently switching companies or working multiple part-time roles to get the flexibility they desire.

As more and more members of Gen Z enter the workforce, they struggle to reconcile their expectations of work with those of their employers. Companies have concerns about Gen Z’s experience, professionalism, and work ethic, with 36% of hiring managers admitting to age bias regarding their youngest hires.

Years of remote school and work mean Gen Z may have some catching up to do when it comes to navigating the work landscape. However, professional language and business dress — once office staples — are no longer the status quo in the new workplace. The new approach to work is less traditional and a little more personal. Video conferences have become much more informal over the last few years, and other communication tools like team chats make work seem more like an extension of their everyday lives.

After spending so much time online, Gen Z is looking to gain experience in the physical office. In fact, 74% prefer a hybrid schedule, and only 11% prefer to stay completely remote. They’re looking forward to experiences that can’t be replicated online, like in-person collaboration, mentorship, and office culture.

Despite their managers’ concerns, 64% of Gen Zers say they like their jobs, and 81% believe they’re good workers. A lifetime on social media means they’re the most well-connected generation yet. The future Gen Z (and Alpha to come) workforce will be tightly knit, socially driven, and technologically advanced.

Although leaders may be concerned about hiring Gen Zers and Alphas, they should embrace their strengths. Given the right tools and the room to grow, these new tech-savvy and purpose-driven employees have the potential to propel businesses into the future.

3 Ways to Prepare for the Future Workforce

As Gen Z and Gen Alpha begin their careers, organizations must develop strategies to set them up for success. To attract these younger generations, take advantage of their unique strengths, and turn them into a sophisticated, productive workforce, organizations should take these three steps:

1. Embrace Flexible Work Options – Gen Zers and Alphas value work-life balance and the ability to work on their terms. Businesses can attract and retain top young talent by embracing flexible schedules, remote or hybrid work models, and providing in-person collaboration opportunities.

2. Invest in Digital Tools and AI Integration – Generations Z and Alpha have grown up in a digital-first world, and companies should invest in robust, unified communications and collaboration platforms to meet their technological expectations. Features like AI capabilities, calendar integration, document management, and text-to-speech can enhance remote or hybrid work, streamline digital collaboration, and boost productivity.

3. Promote a Sense of Purpose – Younger generations value work that aligns with their values and has a positive social impact. Companies should focus on cultivating a workplace culture that emphasizes purpose, social responsibility, and opportunities for meaningful contributions.

Tech Savvy and Ready to Get to Work

By embracing tools and approaches that play to the younger generations’ skills and values, organizations can better prepare their newest employees for successful careers and future-proof their operations.

TCI designs, deploys, and supports communications tools and services that will connect your newest employees. Contact us today at (703) 321-3030 or