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The Benefits of Connected Healthcare – Introducing the ‘Internet of Medical Things’

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Spurred by the growing need for services outside the traditional office setting, the connected healthcare market is rapidly expanding…

Quality medical care has always been built on strong personal connections, but recent developments in telehealth are spurring ‘Connected Health’ – the delivery and management of healthcare services using remote technology.

Connected Health utilizes the ‘Internet of Medical Things‘ (IoMT) to give practitioners real-time insights into patient vitals, allowing them to monitor conditions and provide treatment without requiring physical visits.

Introducing the ‘Internet of Medical Things’

The Internet of Things (IoT) is all around us. It refers to any device capable of exchanging data online, usually via the cloud autonomously. In connected healthcare, IoMT devices monitor and treat patients at home, extending doctors’ reach beyond the clinic or hospital. Some examples of IoMT devices:

  • Personal emergency response systems
  • Wearable biosensors such as smartwatches
  • Smart medication dispensers
  • Remote insulin pumps
  • Blood pressure or heart rate monitors
  • At-home dialysis machines
  • CPAP machines

Connecting for Remote Diagnostics

These tools provide caregivers with a continuous stream of data, giving them a more comprehensive view of their patient’s conditions than intermittent clinical visits or temporary hospital stays. Wearable devices can provide real-time patient vital signs monitoring, while AI algorithms can analyze this data to flag potential health issues.

The Benefits of Connected Healthcare

Connected healthcare offers numerous benefits for patients, physicians, and healthcare organizations.

  • Better access to care – Telehealth is an equitable mode of care, as it removes barriers like cost and travel time for patients with limited mobility or who live in remote areas. Patients can interact with their doctors and receive clinical-grade treatment from the comfort of their own homes.
  • Increased efficiency – IoMT devices autonomously monitor patient vitals or deliver treatment without direct provider intervention. Clinics can devote in-person resources to acute cases while chronic patients receive care at home.
  • Improved patient outcomes – Patients often thrive better in familiar environments rather than hospital settings. Wearable devices, medication dispensers, and at-home diagnostic systems keep them engaged in their treatment while still being able to go about their routines. This leads to greater patient satisfaction and better recovery rates.

Integrate Your Communications with HIPAA-compliant Mitel Healthcare Solutions

TCI can help innovative healthcare companies offer patients a more proactive care experience using connected devices, endpoints, and other sensors.

For instance, if a provider has a patient with a heart condition, they could receive a notification directly on their smartphone if the patient’s heart rate moved above or below an acceptable range – thanks to IoMT sensors and wearable devices. Similarly, a smart pill case could alert staff that a patient missed a dosage, even if they’re at home. Solutions like these can reduce the chances of an emergency and proactively support patient health.

Connect with a TCI expert to learn new ways to connect and future-proof your practice with secure, scalable UC technology. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.
 

Connecting Healthcare Providers with HIPAA-Compliant and Cloud-Based Communications

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As a local technology leader, TCI is committed to delivering the best HIPAA-compliant healthcare communications tools for your facility.

The entire healthcare industry underwent a rapid digital transformation due to the pandemic and continues to evolve as the world changes.

Telehealth, remote treatments, and virtual patient services have grown in popularity, enabling patients to receive care outside the traditional clinical environment.

Healthcare providers are embracing the latest communications technology to keep up with their patients’ evolving digital-first expectations – and many are already taking advantage of the Cloud to achieve healthcare benefits.

The Key Benefits of Cloud-Based Healthcare Communications

  • Enhanced Data Security and Compliance – Hospitals and other providers are among the biggest targets of hackers and ransomware due to the sensitive data they must store and transmit. Patient information is more secure in the Cloud, protected by encryption and access controls. TCI offers Cloud-based UC solutions that are updated continuously to comply with the latest privacy and security standards, including HIPAA and GDPR.
  • Scalability and Flexibility – Healthcare systems with Cloud-based UC solutions can seamlessly transition to remote operations and manage increased volumes of patients during a pandemic or short-term crisis.
  • More Cost-Efficient, Effective Processes – Private and hybrid Cloud communications solutions reduce infrastructure and maintenance costs using digital rather than physical storage. Integration with medical apps streamlines complicated processes. Time-consuming administrative tasks can be automated for improved operational efficiency.
  • Advanced Analytics and Insights – Cloud-based UC solutions can use powerful predictive analytics tools for data-driven decision-making.

All aspects of your healthcare communications can be elevated to the Cloud, such as:

  • Contact Centers
  • Patient Portals
  • VoIP Phone Systems
  • Video Calling and Voice Messaging
  • Collaboration Software and Teamwork Solutions
  • Text Alerts and Reminders

Take Your Healthcare Communications to the Cloud with TCI & Mitel

TCI deploys HIPAA-compliant Mitel solutions that empower your clinical staff to spend less time on administrative tasks and more on critical care by supporting streamlined workflows, seamless file sharing, and API integration.

Innovations like AI-enabled automation, self-service tools, and virtual assistants will increase patient engagement, trust, and satisfaction with their healthcare experience.

To future-proof your healthcare communications, look for the deployment model – private, hybrid, or public Cloud – that best fits your clinical needs, data security requirements, and budget.

Contact your local TCI experts to learn more about migrating your healthcare communications to the Cloud: (703) 321-3030 or GetHelp@tcicomm.com.
 

TCI… Your Local Experts in Assisted and Senior Living Community Technology Solutions

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When families are evaluating senior living facilities for their loved ones, they are looking for amenities, responsive service and care, convenience, and peace of mind.

TCI supports your goal to deliver those benefits with advanced Communication and Networking solutions that better connect your residents and staff.

We bring everything together to make sure your solutions work as one integrated system.

  • HIPAA-compliant Voice Communications Platforms and Service
  • Mobile Communications for Caregivers and Staff
  • Facility and campus-wide Wireless & IT Networking Solutions
  • Monitoring & Call Response
  • Customized Broadcast & Paging Systems that notify everyone who needs a specific type of alert.
  • Integration with Nurse Call Systems
  • E911 Compliance Solutions
  • Video communications that help residents and family stay in touch

We back up our customized Senior Living technology solutions with outstanding support…

  • Remote Monitoring and Managed Service & Support
  • Emergency Service and 24×7 On Call Technicians

TCI is the DC region’s local source for customized Senior Living Community solutions that offer the peace-of-mind caregivers and families deserve and expect.

Contact us today at (703) 321-3030 or GetHelp@tcicomm.com.
 


We Make HIPAA Compliant Communications Easy for Healthcare Providers

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TCI offers healthcare communications solutions that enable more proactive and efficient care to increase patient engagement and satisfaction. We specialize in enabling more proactive and collaborative communications in hospitals, medical centers, and physician practices.

Reliable communications between healthcare facilities – such as between a doctor’s office and hospital – are essential to delivering patients the best care in a timely and efficient manner. Protecting your patients’ right to communications privacy should not be difficult or expensive. TCI and Mitel take the worry out of protecting patient privacy by offering HIPAA-compliant communication solutions.

The need for information to remain secure extends past physical human interactions. The transfer of patient information also needs to be done through secure and regulation-compliant communications methods. TCI’s
Mitel-powered solutions protect your communications on-site or in the cloud.

Connecting healthcare providers…

  • Hosted Cloud Voice Services for Small Healthcare Organizations – Reliable, easy to use, manage, and set up. Get the HIPAA-compliant communications service your healthcare business needs for an affordable monthly price.
  • On-site & Private Cloud for Larger Healthcare Organizations – Truly seamless communications and collaboration lets care providers focus on patients instead of processes. On-site communications solutions and cloud phone systems can make all the difference.

More Efficient Workflow Operations

Our healthcare communications solutions keep on-site nurses, dispersed physicians, and non-clinical staff connected with each other and with patients. When communications solutions are securely integrated into your workflows, you can reduce the chance of bottlenecks and ensure patients get the right information at the right time.

Better Outcomes. Satisfied Patients.

Better patient care means higher satisfaction rates and higher reimbursement rates. Build your business and attract new patients with communications solutions that help you deliver better care to more people.

Let’s talk about how TCI connects the DC region’s healthcare providers and how these solutions can benefit your facility.

Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Securing Your Business Requires Asking Service Providers the Right Questions

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Secure communications can protect your business from the damage and destruction of a data breach. And it’s not just a priority for banks and healthcare providers – any business has daily office emails and phone calls that can contain confidential customer and corporate information.

Your communications system must be able to protect the data shared within your business and beyond. Here are 5 questions you should ask your provider to ensure you’re getting the best security:

1. What infrastructure is your system hosted on?

A strong cloud communications provider will be leveraging a best-in-class infrastructure to ensure the highest level of security. This saves you time and resources that can be focused on performance and innovation rather than management and maintenance. A secure communications software system, like TCI Host, can do all this, plus integrate with the programs you already use.

2. Can your communications software handle mobile securely?

Working on the go is a growing norm, meaning mobility is even more important for a communications system. However, a mobile system doesn’t always mean it’s secure. Ensure you can connect and work away from the office – without sacrificing in-office functionality and security.

3. Is your communications software certified HIPAA-Compliant?

Certified HIPAA and SOC 2 compliant software guarantees that your data is encrypted in transit and at rest with anti-virus protection and security protocols that adhere to the most stringent data compliance standards.

4. How do you monitor your system?

Your cloud communications provider should have a Network Operations Center, a location that continually monitors a telecommunications network – all day, every day. Do they support it in-house or outsource? What tools and analytics are they leveraging to stay ahead? Top providers are predictive and proactive, not reactive.

5. How do I get informed of any issues?

If issues do occur with your communications system, you need to know about them quickly. How do they alert you when problems arise? Is there a public site where you can stay up to date about any issues and their solutions?

Whether you’re in healthcare, finance, education or just interested in an additional level of security, look for a communications system that keeps your customer and sensitive data secure. And make sure you can connect to client information from anywhere, while ensuring your client’s privacy needs are met.

Looking for a communications system that’s built for security? Contact us today at (703) 321-3030 or info@tcicomm.com.