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We Make HIPAA Compliant Communications Easy for Healthcare Providers

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TCI offers healthcare communications solutions that enable more proactive and efficient care to increase patient engagement and satisfaction. We specialize in enabling more proactive and collaborative communications in hospitals, medical centers, and physician practices.

Reliable communications between healthcare facilities – such as between a doctor’s office and hospital – are essential to delivering patients the best care in a timely and efficient manner. Protecting your patients’ right to communications privacy should not be difficult or expensive. TCI and Mitel take the worry out of protecting patient privacy by offering HIPAA-compliant communication solutions.

The need for information to remain secure extends past physical human interactions. The transfer of patient information also needs to be done through secure and regulation-compliant communications methods. TCI’s
Mitel-powered solutions protect your communications on-site or in the cloud.

Connecting healthcare providers…

  • Hosted Cloud Voice Services for Small Healthcare Organizations – Reliable, easy to use, manage, and set up. Get the HIPAA-compliant communications service your healthcare business needs for an affordable monthly price.
  • On-site & Private Cloud for Larger Healthcare Organizations – Truly seamless communications and collaboration lets care providers focus on patients instead of processes. On-site communications solutions and cloud phone systems can make all the difference.

More Efficient Workflow Operations

Our healthcare communications solutions keep on-site nurses, dispersed physicians, and non-clinical staff connected with each other and with patients. When communications solutions are securely integrated into your workflows, you can reduce the chance of bottlenecks and ensure patients get the right information at the right time.

Better Outcomes. Satisfied Patients.

Better patient care means higher satisfaction rates and higher reimbursement rates. Build your business and attract new patients with communications solutions that help you deliver better care to more people.

Let’s talk about how TCI connects the DC region’s healthcare providers and how these solutions can benefit your facility.

Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Securing Your Business Requires Asking Service Providers the Right Questions

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Secure communications can protect your business from the damage and destruction of a data breach. And it’s not just a priority for banks and healthcare providers – any business has daily office emails and phone calls that can contain confidential customer and corporate information.

Your communications system must be able to protect the data shared within your business and beyond. Here are 5 questions you should ask your provider to ensure you’re getting the best security:

1. What infrastructure is your system hosted on?

A strong cloud communications provider will be leveraging a best-in-class infrastructure to ensure the highest level of security. This saves you time and resources that can be focused on performance and innovation rather than management and maintenance. A secure communications software system, like TCI Host, can do all this, plus integrate with the programs you already use.

2. Can your communications software handle mobile securely?

Working on the go is a growing norm, meaning mobility is even more important for a communications system. However, a mobile system doesn’t always mean it’s secure. Ensure you can connect and work away from the office – without sacrificing in-office functionality and security.

3. Is your communications software certified HIPAA-Compliant?

Certified HIPAA and SOC 2 compliant software guarantees that your data is encrypted in transit and at rest with anti-virus protection and security protocols that adhere to the most stringent data compliance standards.

4. How do you monitor your system?

Your cloud communications provider should have a Network Operations Center, a location that continually monitors a telecommunications network – all day, every day. Do they support it in-house or outsource? What tools and analytics are they leveraging to stay ahead? Top providers are predictive and proactive, not reactive.

5. How do I get informed of any issues?

If issues do occur with your communications system, you need to know about them quickly. How do they alert you when problems arise? Is there a public site where you can stay up to date about any issues and their solutions?

Whether you’re in healthcare, finance, education or just interested in an additional level of security, look for a communications system that keeps your customer and sensitive data secure. And make sure you can connect to client information from anywhere, while ensuring your client’s privacy needs are met.

Looking for a communications system that’s built for security? Contact us today at (703) 321-3030 or info@tcicomm.com.