Get to Know Mitel’s Expanding List of Hybrid UC Integrations – 2025 Tech Partner Highlights
At TCI, we’re focused on delivering hybrid UC solutions to improve the efficiency of frontline workers – and meet the unique needs of your industry.
With more than 200 vertical application partners within Mitel’s Network Technology partners program – and growing – we are constantly finding new use cases to serve the DC region. We’re excited to introduce these new vendors we can integrate into your Mitel solutions in 2025.
A Deepening Portfolio of Healthcare and Elderly Care Integrations
- Caretronic – Caretronic is dedicated to ensuring that patients and healthcare professionals experience seamless support. Their mission is to alleviate the administrative burden on nursing staff, allowing them to focus entirely on delivering exceptional care and treatment. The Caretronic Nurse Call system combines advanced nurse call functionality with integrated healthcare management and nursing documentation, creating a unified solution.
- Tetronik – Tetronik offers solutions for various alarm, information, and communication management tasks to automate, simplify, and secure critical and everyday communication processes in healthcare and other critical infrastructure verticals.
- ComAlert – ComAlert develops and manufactures life safety mass notification systems for many different industries. When every second counts, there is no room for technology failure. If you’re looking for paging and intercom systems for skilled nursing facilities, schools, or correctional facilities yet flexible enough to be adaptive for custom applications, we have solutions.
Second-to-none Hospitality Integrations
- Prologic First – Prologic First designs smart solutions for the hospitality industry. From designing one of the first-ever integrated software solutions for hotels and restaurants to introducing cloud-based solutions, Prologic First has always pushed the envelope and kept its customers ahead. Prologic First’s hotel front desk software consolidates all hotel front desk functions into a single workplace to enhance the ability of your reception and guest services staff to deliver optimum service. Additional tools and easy access to data make navigation smoother and enable users to accomplish more with less effort.
- Foratable by Lunchgate – Lunchgate’s hospitality and restaurant management system, “Foratable,” automates repetitive tasks along the entire customer journey while simultaneously personalizing your offer according to the needs of restaurant guests. This solution lets restaurant owners focus staff on great dining experiences rather than administrative and booking workflows.
Improving Customer Experiences in Financial Services
- Universal Speech Solutions – Understanding who is calling is fundamental to any financial services organization. UniSpeech provides highly efficient, reliable, and standards-based speech recognition solutions tailored to customers’ needs. Transparency and strict completion timelines are also keys to a successful business engagement. Keep track of the latest changes in speech technology and leverage extensive knowledge of related standards and available toolkits to enable your customer experience staff to shorten the time to business-generating customer interactions.
General Applications with Broad Appeal
- Xarios – Dimensions Technology – Dimensions by Xarios produces insights that matter for your business. It is a powerful cloud-based call analytics platform for contact centers and office deployments. It allows you to monitor customer experience and manage staff using in-depth call data and fully customizable real-time wallboards.
- RF Track – RF Track imagines and manufactures ultra-low powered connected sensors and objects for your applications. Leverage RF Track with Mitel unified communications when considering your IoT strategies.
- DinStar – Dinstar provides VoIP Gateways, translating TDM Telephony traffic into a Digital IP packet stream. They also provide GSM/WCDMA/LTE VoIP Gateway, Sim Bank, and Sim Cloud for SMS solutions for simple or complex applications at an optimized cost.
- Ideatec no-code API and Integration (iPaaS) – Ideatec provides no-code iPaaS integration and workflow automation for workflow building and system integration. Customers can easily generate APIs and integrations for various systems and workflows with an intuitive drag-and-drop UI. Ideatec’s hybrid software ensures seamless adoption across all IT environments, including cloud and on-premises.
- Axinite – Axinite’s analytics and phone management systems bring depth of data to your unified communications operations solution. Axinite provides comprehensive tools to manage telephony activity, including intelligent logs for incoming and outgoing calls, dashboards inclusive of a statistics set that can be customized on request, displayed via the graphical web interface, and an alarm module to detect security intrusions and phone hacking activity.
Driving Efficiency with Vertical and Frontline Worker-Centric Solutions
We’ll keep you informed as the depth and breadth of integrations continue to expand. TCI has been supporting the DC region for 40+ years. We design, deploy, and support the UC technologies that bring industry and customers together.
Connect with TCI’s local team of Hybrid UC experts at (703) 321-3030 or GetHelp@tcicomm.com.