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UC Your Way – Leveraging the Power of Hybrid Communications with TCI

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Resilient, flexible, and secure communications with deep integrations into your most valued business applications – it’s UC your way.

TCI powers connections tailored to your organization’s needs. Whether you’re pursuing growth or improving customer experiences, building culture or reducing costs, TCI’s hybrid communication solutions deliver unmatched flexibility and control to help you achieve your goals.

With over 200 app integrations, our Mitel-powered solutions not only enable better connections but also allow you to scale efficiently while ensuring business continuity, compliance, and security.

The flexibility of our UC platforms seamlessly ties everything together. Whether you choose to maintain on-premises infrastructure or adopt a blend of private-hosted and partner-hosted models, we enable you to adapt with precision and confidence.

  • Common Experiences with Deep Integrations – Our hybrid cloud approach delivers seamless experiences across customer and employee touchpoints with deep integrations into UC and industry-specific solutions. The results mean support for diverse knowledge and frontline worker needs.
  • Simplicity at Scale – TCI offers scalable solutions that support up to 10,000+ users with secure cloud options, and we provide a path to the cloud at your pace, using existing investments and supporting your business continuity.
  • Control & Security – Our focus on secure, resilient, and tailored communication solutions means the highest performance and flexibility for your organization while you maintain control.
  • UC Integrations with Vertical Apps – Our vertical communication solutions, in conjunction with 200+ applications, seamlessly blend on-premises and cloud technologies. We work closely with you to connect your unique workflows.
  • Single Integrated Experience – Through a common user experience across UC and Contact Center applications, we can tailor your communications to improve employee engagement and productivity regardless of location or job function.

TCI’s customized approach to hybrid communications will fit your organization today and keep up with your goals for tomorrow.

For UC your way, contact us at (703) 321-3030 or GetHelp@tcicomm.com.

 

Mitel + Zoom Deploy AI-First Hybrid Communications & Collaboration Solution

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When it comes to communications, one service simply doesn’t fit all.

TCI’s solutions are designed to fit the way you work and achieve your goals. Our flexible hybrid portfolio provides a seamless experience no matter the setup – supporting your frontline and back-office teams working from anywhere.

Zoom + Mitel Working Together

Now TCI is bringing together Mitel and Zoom for clients in the DC region that are looking for next-level meetings, messaging, and virtual workspaces. Together, Zoom and Mitel deliver advanced integration and telephony capabilities that create even better user experiences. Give your teams new capabilities like Visual voicemail, full-feature certification of Mitel devices with Zoom Workplace for users who prefer a desk phone, and active monitoring across your hybrid Zoom Workplace and Mitel environments.

You can place, receive, and manage calls with other team members using Zoom Workplace across a hybrid Mitel and Zoom deployment or connect with external parties – all powered by Mitel’s secure telephony and devices. An integrated directory with Mitel’s UC solutions lets you search contacts, check presence status, chat, call, or start a meeting with just one click.

AI Capabilities

We combine Zoom Workplace and Zoom Al Companion with Mitel’s flagship communication platforms, delivering a highly integrated user experience. You can quickly access important information, prioritize and assign tasks, summarize chat threads, emails, documents, and more.

Higher Productivity

Get critical information instantly, automate routine tasks, and stay informed throughout the workday. This will enable faster decision-making, provide information when and where it’s needed, and help your employees improve their efficiency.

A Better Admin and User Experience

  • Fast, efficient, and centralized provisioning, configuration, and single sign-on (SSO) access for admins and partners
  • Customized services that deeply integrate Mitel’s solutions with Zoom and your environment and business workflows
  • A seamless user experience for meetings through a single application
  • Business continuity and resiliency where it matters most

TCI brings together ‘Best-of-both-worlds’ collaboration, advanced AI, and voice capabilities.

Ready to bring Zoom and Mitel together? Let’s get the conversation started. Contact us at (703) 321-3030 or GetHelp@tcicomm.com

 

TCI Powers Business Connections & Control with Tailored Hybrid Communications

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TCI implements hybrid unified communications systems that combine the best of cloud-based managed services with an on-premises deployment.

Whether you’re pursuing growth, improving customer experiences, building culture, or reducing costs, TCI’s hybrid communication solutions can help you achieve your goals.

We’re ready to support your on-premises infrastructure and help you adopt the right blend of public, private, or partner hosting. Leveraging the flexibility of Mitel’s Common Communications Framework, our local experts seamlessly tie the right mix of solutions together for every client.

  • Common Experiences – Our hybrid cloud approach delivers consistency across your location, customer, and employee touchpoints
  • Integrating your UC and industry-specific solutions – With over 200 integrations, our Mitel-powered solutions enable value-driven connections with the business apps you use every day.
  • Control & Security – TCI’s focus on secure, resilient, and tailored communication solutions means you can depend on the highest performance and flexibility for your organization, all while maintaining local control.
  • Simplicity at Scale – Our platforms also allow you to scale with your embedded investments as you grow – up to 10,000+ users – and ensure operational continuity, compliance, and security.

TCI empowers you to adapt your communications with precision and confidence.

Get the planning conversation started… Call (703) 321-3030 or info@tcicomm.com.