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Simplify Your Life with TCI’s Popular ‘Infrastructure as a Service’

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Infrastructure as a service (IaaS) is an IT environment that is provisioned and managed by TCI. With IaaS, you simplify your life and avoid the complexity of buying and managing your own IT and network infrastructure.

We’re flexible… You can own any aspect of your IT environment and subscribe to IaaS for the elements you’d like us to manage. IaaS offers…

  • End-to-end setup, implementation, and testing
  • Ongoing monitoring and support, including a 24×7 help desk
  • Upgrades that include new equipment as network technologies evolve and improve

TCI’s experienced experts handle all of the details: design, build, test, certify and support…

  • Managed Wi-Fi – In-building & Campus-wide
  • Data Cabling – Inside & Outside Structured Wiring
  • LAN/WAN Connections and Broadband Optimization
  • Connecting Mobile Devices and Office Endpoints
  • Server Rooms and Data Centers
  • UPS
  • Security

Rather than paying a big upfront capital expense, your affordable monthly subscription covers everything you need.

With over 40 years of certified networking experience, TCI offers the technical expertise and project management skills you need to support today’s IT infrastructure. Contact us today: (703) 321-3030 or info@tcicomm.com.

Surviving on Good-Enough Communications? A Guide to Upgrading Your Business Technology

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Business leaders have been running in emergency mode trying to adapt to workplace limitations imposed by COVID and the mandates intended to limit its spread. Often, businesses made do with a mix of communications solutions from different vendors – with varying results.

Now is the time to re-assess and refine:

Integrate Communications

Many businesses are working with an unwieldy patchwork of solutions from different vendors, each implemented separately at different times. This Frankenstein-type framework is okay for just getting by. But compatibility and efficiency issues can hamper your capacity to grow and thrive. An integrated platform ensures a seamless experience for management, employees, and ultimately customers.

Adapt Processes to Make the Most of Communication Technology

If you find yourself spending more time on communications tools after a partial or complete migration, you may not be making the best use of them. Define optimal ways of working before you implement the tools. Will you recreate your current processes with your new cloud solutions? If so, go back to the whiteboard. Set up measurement tools before you deploy. You can’t improve what you don’t measure.

Develop Flexibility and Security

Whether your employees are remote, hybrid, or in-person, they’re likely to use personal devices for work purposes. With the right solutions, you can support secure work and promote collaboration regardless of which devices your employees use.

Offer Robust Tools to Avoid “Shadow IT”

Keeping employees from using unauthorized IT isn’t easy. You’ll need to offer modern and agile tools and establish an IT infrastructure that works for everyone. One central, lean IT infrastructure with well-documented interfaces will always scale better – and be more secure – than a hodge-podge of departmental apps and databases.

Invest in Omnichannel Customer Communication

Customer experience is an essential part of any communications upgrade. Customers want flexibility when they reach out. They may start on social media, switch to email, and then give you a call. An omnichannel communications solution removes friction and helps you meet customers where they are.

Prepare for Takeoff

The pandemic accelerated many businesses’ digital transformation, but many were forced to choose between speed and strategy. If your business has been getting by with emergency quick fixes, it’s time to redefine your communications strategy and upgrade.

TCI experts are here to help. Contact us today: (703) 321-3030 or info@tcicomm.com.