The conversation about the COVID-19 pandemic has shifted from shutting down non-essential businesses to how we can get back to ‘business as usual.’ But until a viable vaccine or effective treatment is widely available, you should expect many customers to remain wary. Based on our conversations, many leaders are privately planning for the possibility of working from home for months or longer. Others will need to come back in some kind of Hybrid mode.

State of the Nation polling reflects a very cautious public [PDF]

We’re in this for the long haul 

The public and private sectors will, of course, continue to adapt to serve their customers and constituents, and how you approach your workforce infrastructure will play a big role in how well you can respond to challenges and opportunities in the months ahead.

TCI can help your business stay connected

We’ve been supporting the DC region with customized remote workforce and business continuity solutions for 40 years. When it comes to customizing technology for your business or non-profit, we can map out the best mix of cloud, on-premises and hybrid deployments to connect your customers and workforce at the office, in the field and at home.

Hosted Voice, Unified Communications & Teleworking 

• TCI Host
• MiCloud Flex

MiCollab & MiTeam Meetings for remote workers

• Free Trial Available

Customer Contact Center 

• Video: Why Mitel Contact Center [3:49min]

Google Cloud AI-powered Virtual Agent and Agent Assist

• Video Demo: Mitel Contact Centers Integrate with Google Cloud AI
• Video: Google Cloud & Mitel – Contact Center AI for Retail Companies

Let’s talk about the technology you need to keep your workforce and customers connected. Contact TCI today at (703) 321-3030 or info@tcicomm.com.