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Hybrid, Public or Private Cloud Deployments… 5 Questions that Lead to the Right Choice

The cloud is a proven platform for deploying and managing all-in-one Voice, UC and collaboration capabilities across every location in your enterprise. Of course, every business has its own needs. As you consider which cloud environment makes sense for your company – public, private or hybrid – asking the following questions can help you choose the best path for you…

1. What level of privacy and security do you need?

If you’re in a highly regulated industry, like financial services, government or healthcare, consider which data should be kept on-site versus a private cloud. A hybrid solution enables you to keep control of some parts of your communications infrastructure while still reaping cloud benefits like scalability, resiliency and cost management. If privacy and control are essential to your business, this route may provide the flexibility you need.

2. How important is reliability?

If your workforce needs immediate and reliable access to complex data like large multimedia files, consider either a private cloud or storing the data on site. If you operate a contact center, consider a hybrid solution: a private cloud combined with on-site back-up. Such redundancy protects you from costly downtime; if you lose your on-site system, the cloud is there. Likewise, if a network failure hits your cloud provider, your in-house infrastructure becomes your safety net.

3. Will the communications system grow and flex with you?

For organizations with fewer than 500 users, the public cloud environment is the most cost-effective. For one thing, your business can pay on a user-per-month basis. In addition, even though you still use a public Internet connection, it can be combined with private network solutions. A hybrid solution using the public cloud via a secure private network gives you room to scale up when necessary and allows you to maintain reliability and control.

4. How can you connect to the cloud?

  • SD-WAN (software-defined wide area networking) uses one or multiple network connections to prioritize applications, using a mixture of Internet and/or Internet with MPLS services to review and evaluate all network traffic. To ensure data and call quality are optimized, it can switch circuits quickly.
  • MPLS (Multiprotocol label switching) uses high‐speed networks to efficiently transport packets over virtual links. It also provides high call quality and a secure connection.
  • Public Internet Access Services like business-grade broadband connections are used for voice and video services. This is an economical choice for small and growing organizations.

5. What goes in the cloud? What stays?

Start by identifying the applications that really matter and checking for redundant functionality across applications; then focus on the key business and technical reasons for moving to the cloud. Use those decisions to shape the specific criteria for determining which applications should move to the cloud. Start with an overall digital strategy and work backwards, evaluating each offering against your value proposition.

TCI can help you refine your cloud deployment strategy and implement a solution tailored to your specific needs. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

The “Cloud” Defined – What it Means for Your Small or Mid-Sized Business

Imagine being able to access company data, applications, services, and resources Anytime, Anywhere. That’s the idea behind the “Cloud” – an efficient, flexible and cost-saving IT platform – that small and mid-sized businesses are rapidly adopting to save money and improve day-to-day operations.

The Cloud makes it much easier for small and large enterprises to quickly and easily access Voice, Computing, Storage, Software, Development, and Network resources on demand.

Cloud Services offer consolidation and automation of administrative tasks. This allows you to focus on your business instead of managing technology.

There are several types of Clouds to consider…

Public − Operated as a utility by a third party with services delivered over the Web, this multi-tenant arrangement is typically billed on a consumption basis.

Private − Virtual Machines or Apps reside on a company’s own dedicated hosts and storage servers; providing high levels of flexibility, scalability, availability, and security.

Hybrid − A mix of public and private clouds that enables a company to leverage the scalability and economy of a public cloud without losing control or risking mission-critical applications and data to potential third-party vulnerabilities.

Virtualization − Allows a company to run several operating systems and applications, including voice, on a single machine. With this arrangement, shared pools of resources can be created to optimize the infrastructure for better performance, reliability and availability.

Let’s sit down at your planning table to discuss how the Cloud can help your organization get ahead… Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Hey, Did You Know TCI Offers Business Continuity & Disaster Recovery Service?

What happens if you lose access to your business data – for an hour, for a day, for a week, or forever?

Depending on your business, the answer may vary, but it’s not something you want to experience to find out – especially if it can be avoided.

Prevent the unthinkable…

We’re here to ensure that your data – and your ability to use it – remains safe, no matter what happens. Lightning, fire, theft, flooding, sabotage, equipment failures, natural disasters and other threats can all jeopardize the stability of any business. Companies that fail to guard against them can experience catastrophic consequences.

Critical elements of disaster planning include:

  • Identifying risks, threats and exposure before it’s too late
  • Determining appropriate risk reduction, remedies, and alternatives for systems and networks
  • Assessing the need for data protection measures, off-grid power sourcing, and secure off-site storage
  • Checking the feasibility of implementing telework programs to keep your business open during an emergency

Get started by engaging TCI experts to perform a thorough audit. Our specialists find the gaps and map out better ways to protect your business. We then work with you to implement action plans that can help you get through a crisis without causing disruption to your business.

Safeguard what counts. Contact us today at (703) 321-3030 or info@tcicomm.com.

TCI Deploys Voice Anyway, Anywhere You Want It

Phone systems have traditionally been deployed on-site, but the lure of the Cloud is strong. Many multi-site businesses like a combination of both – deploying a premises system at headquarters and a Cloud solution for the branch offices – all interconnected and centrally managed over an IP network.

There are many reasons why On-site Phone Systems remain popular…

  • The need to control technology in-house.
  • The need for customized features, integration with other applications, or advanced call center capabilities.
  • The need for uninterrupted communications or compliance with strict regulatory requirements.
  • The need to depreciate equipment costs over time.

Cloud Voice can be a good fit for small to mid-sized businesses or an enterprise with smaller remote offices…

  • Eliminates the need for upfront investment. Costs become operational expenses and are more predictable.
  • No need for IT staff to buy, install and configure your system, servers and storage. Order only what you need now.
  • Maintenance and support are simplified and upgrades are automatic.
  • Whether your business is growing or needs to scale down in a pinch, a cloud service can easily adapt.

TCI steps you through all your options, makes recommendations on the best approach for your business, and manages the roll out for you. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

 

 

 

Exploring a Private Cloud for your Business Communications? Get your Essential Guide first

Private cloud is the most popular cloud deployment model for companies in industries with strict data regulations, like healthcare, government or financial services.

Opting for a hosted private cloud can provide your business with the benefits of a dedicated architecture, without many of the IT management responsibilities.

Download: Private Cloud for Business Communications – The Essential Guide

A private cloud model offers the following benefits:

Strength and security: If you can’t risk the potential reliability and bandwidth issues involved in sharing the public cloud, private cloud provides maximum organizational control and security.

Powerful integrations: Private cloud deployments are ideal for large enterprises that need to integrate with existing systems and applications.

Budgeting flexibility: Private cloud platforms can be procured through a CAPEX or perpetual license model, or through a solutions provider with an OPEX or recurring license model.

Schedule your Private Cloud planning session with TCI. We’ll lay out all the options and details so you can make an informed decision. Contact us today at (703) 321-3030 or info@tcicomm.com.