Posts

Attn. Assisted Living Communities… How TCI Managed Solutions Connect Your Residents, Families & Caregivers

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TCI designs, deploys and supports the technologies you need to bring your entire senior living community together.

We offer a full suite of integrated services, bringing the ‘TCI Advantage’ to your community with Managed Voice, Core Network, Wi-Fi, and IT Security to connect and protect what counts…

TCI Host

Connect your community with Mitel-powered communication features and built-in mobility, customized app integrations, professional cloud, on-prem and hybrid deployments, and 24/7 support.

  • Voice & Unified Communications as a Service (UCaaS)
  • All-in-one Phones, Video Meetings, and Messaging
  • Integrations with Your Business Apps
  • Contact Center Solutions

TCI Connect & Manage

Managing a complex communications infrastructure is no simple task. We handle the day-to-day details so you can focus on your strategic priorities.

  • Wired Infrastructure & Managed Wi-Fi, Data Centers & Broadband
  • 24/7 Help Desk, Monitoring, Alerting, Response & Resolution
  • Asset Management, Data Backups & Recovery

TCI Secure

Rest easy knowing your systems are protected with multi-layered security solutions. TCI manages a broad array of defenses on your behalf partnering with proven global security leaders.

  • Next-Generation Firewall and Management Solutions
  • Patch Management, Wireless Security, and Backup/Recovery
  • End Point Security

We back up your Assisted Living technology with outstanding TCI support…

  • 24/7 Remote Monitoring
  • On Call Technicians
  • Emergency Service

TCI’s customized technology and communications services keep your families and caregivers in touch, providing the peace of mind they deserve and expect.

Let’s talk about new ways to serve your Assisted Living Community: Contact your local TCI experts at (703) 321-3030 or GetHelp@tcicomm.com.


The TCI Difference: Custom-Designed Solutions. White-glove Deployments. Outstanding Support.

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We are NOT your average Cloud, Hosted Voice or UCaaS Provider

Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast-moving Cloud Voice market.

Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements. Every TCI HOST/UCaaS client is provided a fully-featured, dedicated arrangement that doesn’t share resources with any other customer. Unlike “One Size Fits All” offerings, our solution will not restrict access to features or limit your deployment options.

Flexible Deployment & Acquisition Options

Exploiting the flexibility of IP technology, your virtualized UC platform may be deployed on your premises, in a public or private cloud, or any data center location, including TCI’s. You can Rent, Lease, or Purchase and we offer Fully Managed or Self-Managed support.

We’re Proven & Experienced

  • Providing service and solutions for 40+ years
  • More than 3,000 systems installed – local, nationwide, globally
  • Over 35,000+ lines under service contracts
  • Mitel Certified Voice & Data Technical Engineers
  • 24 x 7 x 365 Live Answer Customer Service

A Seamless, Easy Transition

Unlike other Business VoIP providers, TCI takes care of all the important details for you, from delivering phones to network testing and set-up, feature programming, training, and ongoing support. Ready to simplify and improve your business communications?

Learn more about The TCI Advantage

Contact us today at (703) 321-3030 or info@tcicomm.com.

 

The TCI Advantage of All-in-One Communications, Networking, Infrastructure, Security and Support

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There are a lot of companies out there selling standalone communications solutions. What sets our approach apart is TCI Advantage, a holistic suite of capabilities combined with a fully-trained, customer-focused and experienced staff of professionals. We bundle all that with a Discovery and Assessment Process that ensures EVERY engagement exceeds your expectations.

A Comprehensive Portfolio

The comprehensive portfolio of TCI Advantage is designed to cover every aspect of Business Communications, Networking, Support, Infrastructure, and Security…

  • TCI Host – This enterprise-class cloud communications solution provides UCaaS, which brings together feature-rich software into a high-availability Cloud environment, delivering the flexibility, reliability and advanced UC features you need to connect your business. Learn more
  • TCI Connect – Provides a multi-pronged approach that combines our comprehensive Net360 Network Assessment, Remediation & Onboarding Process, plus SLA-based Maintenance and Network Monitoring, to ensure your network infrastructure is not only ready for deployment but will operate as expected for years to come. Learn more
  • TCI Secure – We manage a broad array of Next-Generation Firewall and Management products from Cisco Maraki, SonicWall, and Watchguard as well as Patch Management, Wireless Security, and Backup/Recovery from industry leaders. Learn more
  • TCI Manage – We release you and your overburdened teams from day-to-day network monitoring, backup, reporting, and management tasks. We’ll also increase the performance of your network while uncovering savings too. Learn more

Find out how TCI Advantage breaks down tech silos and brings everything together to simplify your life and empower your teams. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Goodbye Silos… How TCI Advantage Brings Everything Together

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There are a lot of companies out there selling standalone communications solutions, but many miss the mark, falling short when they fail to get to know your business in depth – your user environment, business requirements or history.

What sets our approach apart is that the TCI Advantage starts with a holistic suite of capabilities, combined with a fully trained, customer-focused and experienced staff of professionals. We wrap all of that with a Discovery and Assessment Process that ensures EVERY client engagement exceeds expectations.

TCI’s comprehensive portfolio is designed to cover every aspect of Business Communications, Networking, Support, Infrastructure, and Security…

TCI Host: Our Enterprise-class Cloud Communications Solution features UCaaS, bringing together the power of Mitel’s VMware-supported, feature rich software into a high availability Cloud environment. Paired together, this solution delivers the flexibility and reliability of the Cloud with all the advanced UC features you need to connect your business. Learn more

TCI Connect: Providing a three-pronged approach combining our comprehensive Net360 Network Assessment, Remediation & Onboarding Process, and SLA-based Maintenance and Network Monitoring, we ensure your Network Infrastructure is not only ready for your deployment, but will operate as expected for years to come. Learn more

TCI Manage: We release you and your overburdened teams from day-to-day network monitoring, backup, reporting and management tasks. At the same time, we’ll increase the performance of your network – while uncovering savings too. Learn more

TCI Secure: Rest easy with our multi-layered security solutions. We manage a broad array of Next Generation Firewall and Management products from SonicWall, End-point Security from Cylance, as well as Patch Management, Wireless Security and Backup/Recovery from industry leaders. Learn more

Find out how TCI Advantage breaks down the silos and brings everything together to simplify your life and empower your teams. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Digital Transformation: Understanding the Digital Imperative

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A major challenge for businesses in every industry is how to maintain and increase competitive advantage in today’s dynamic economy.

Companies can no longer simply differentiate their products and services along a single dimension – like price, features, quality, and support.

Except for commodity goods and services, the lowest price doesn’t guarantee a sale, poor quality is never acceptable, and customer service requires far more than a friendly smile.

Instead, perceived value, functional match to requirements, exceptional quality, and total customer experience across all touch points are all important aspects of the new competitive norm.

Continued success is now based on being able to capture new opportunities in a rapidly changing market.

Businesses must find innovative and creative new ways to engage, attract, and retain their customers.

Learn more about how Digital Transformation has become a top initiative for business and IT leaders… and how you can enable it.

Click here for your FREE ebook

Is your business positioned for digital transformation? TCI has solutions to get you there… Contact us today at (703) 321-3030 or info@tcicomm.com.

 

The TCI Difference – We Are NOT Your Average Cloud, Hosted Voice or UCaaS Provider

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Individually Designed… Flawlessly Engineered… Meticulously Implemented Solutions

Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market.

Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements.  Every TCI HOST/UCaaS client is provided a fully-featured, dedicated arrangement that doesn’t share resources with any other customer.  Unlike “One Size Fits All” offerings, our solution will not restrict access to features or limit your deployment options.

Flexible Deployment & Acquisition Options

Exploiting the flexibility of IP technology, your virtualized UC platform may be deployed on your premises, in a public or private cloud, or any data center location, including TCI’s.  You can Rent, Lease, or Purchase and we offer Fully Managed or Self-Managed support.

We’re Proven & Experienced 

  • Providing service and solutions for 36+ years
  • More than 3,000 systems installed – local, nationwide, globally
  • Over 35,000+ lines under service contracts
  • Mitel Certified Voice & Data Technical Engineers
  • 24 x 7 x 365 Live Answer Customer Service

A Seamless, Easy Transition

Unlike other Business VoIP providers, TCI takes care of all the important details for you, from delivering phones to network testing and set-up, feature programming, training, and ongoing support.  Ready to simplify and improve your Business Communications?

Learn more about The TCI Advantage

Contact us today at (703) 321-3030 or info@tcicomm.com.