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10 Ways TCI’s Cloud Voice Service Drives Business Success and Makes Your Life Easier

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TCI Host Cloud Voice is designed to make your business communications effortless, efficient, and seamlessly connected – no matter where your team members are or what devices they use.

In today’s remote and hybrid work environments, having reliable, integrated communication tools is essential for productivity and collaboration. TCI Host offers a locally supported, customizable phone and collaboration system that brings everything together in one place.

More ways TCI Host Cloud Voice delivers business value:

1. Never Lose Your Place with One Hub for Communication – TCI Host consolidates all communication channels – voice calls, messaging, and video – into a single desktop hub. You can view your whole conversation history and respond without switching apps or losing context. This keeps communication smooth and ensures you never miss important details.

2. Work Together from Anywhere – With the rise of remote work, it’s vital that teams collaborate in real time regardless of location. TCI Host enables video meetings, screen sharing, and instant messaging, so your team stays productive whether they’re in the office, at home, or traveling.

3. Switch Seamlessly from Text to Voice with Ad-Hoc Meetings – Sometimes texting isn’t enough, and you need a quick voice or video discussion. With just one click, transition your conversation from messaging to a full meeting to brainstorm, close deals, or solve urgent issues without delays.

4. Reach the Right Person Instantly with Presence Status – Knowing if a colleague is available or busy saves valuable time. TCI Host shows employee presence status in real-time so you can contact the right expert when needed, drastically improving response times for customers and internal teams alike.

5. Stay Productive on the Road with Full Mobile Integration – The TCI Host mobile app brings your office phone system with you everywhere. Join meetings, make calls, and send messages easily from your smartphone, enjoying the same user experience as at your desk – without entering complex meeting codes.

6. Work Within Your CRM for Sales Efficiency – Salespeople can now make and receive calls directly from their CRM system. TCI Host automatically logs these calls and tasks, eliminating double data entry and allowing your reps to focus more on selling and less on administrative work.

7. Integrate with Microsoft Outlook, Teams, or Google Workspace – Your teams can use the TCI Host phone system without leaving their familiar Microsoft or Google apps. This seamless integration enhances user adoption and productivity by letting employees make calls, schedule meetings, and access contacts within the apps they already use every day.

8. Customize Your System to Fit Your Business Needs – TCI Host offers tailored solutions designed specifically for your organization. Whether you need custom call routing, IVR menus, or specific collaboration tools, the system is flexible and scalable to grow with your business.

9. Locally Supported and Easy to Transition – TCI provides local support with a dedicated project team that manages all installation and transition details. You receive personal, hands-on assistance every step of the way, minimizing downtime and stress during the switch.

10. Improved Security and Reliability – With TCI Host, you benefit from cloud-hosted voice services that offer enhanced security protocols and failover capabilities. This ensures your communications remain safe and uninterrupted even during outages, giving you peace of mind.

Our local team of experts is ready to customize a solution that keeps your business connected. Ready to simplify your communications and empower your team for success? Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.

 

Why DC-Region Decision Makers Connect Their Organizations with TCI Host Cloud Voice Service

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Communications built for the real world of work—secure, resilient, and ready for constant change.

In the Washington, DC region, decision makers are turning to TCI Host Cloud Voice—a customized, Mitel-powered service deployed by TCI—to transform how their organizations communicate, collaborate, and thrive. Here’s why TCI Host Cloud Voice stands out as the communications solution of choice for forward-thinking enterprises across the DC metro area.

Built for Real-World Demands

TCI Host Cloud Voice is designed to move with your teams, supporting productivity whether employees are in the office, remote, or on the go. The platform delivers secure, specialized, and workflow-ready tools that empower your staff to connect and collaborate seamlessly—no matter where work happens.

Security and Resilience at the Core

Security and business continuity are non-negotiable, especially in sectors like government, education, healthcare, and financial services. TCI Host Cloud Voice leverages Mitel’s proven, enterprise-grade security architecture, ensuring your communications remain protected and compliant. With TCI Host, you gain the confidence that your sensitive data and conversations are shielded from evolving threats, supporting both regulatory requirements and internal controls.

Flexible Solutions for Every Industry

From educational institutions prioritizing student safety and hybrid learning, to healthcare providers demanding HIPAA-compliant communications, to financial firms balancing regulatory compliance with customer service—TCI Host Cloud Voice adapts to your unique needs. Our hybrid, cloud, and on-premises deployment options allow you to modernize at your own pace, extend the value of existing investments, and scale as your organization grows.

Hybrid Communication: Strategic, Not Just Technical

Enterprises aren’t choosing hybrid solutions for simplicity—they’re doing it to balance legacy investments, support diverse communication needs, and modernize on their own terms. TCI Host Cloud Voice enables you to:

  • Enhance collaboration across teams and locations
  • Strengthen data control and security
  • Scale consistently across platforms
  • Unlock advanced features without overspending
  • Maximize investment protection while transitioning to the cloud

Deployment Flexibility and Local Expertise

TCI Communications brings four decades of regional expertise to every deployment, ensuring your organization’s unique requirements are met with tailored solutions. Whether you need a private, public, or hybrid cloud approach, TCI’s local team delivers minimal disruption and maximum impact, allowing you to adopt new technology at your own pace and focus internal resources on strategic initiatives.

Empowering the Modern Workforce

With TCI Host Cloud Voice, your teams and customers are equipped with the right tools to connect, collaborate, and succeed. The platform supports:

  • Unified communications: voice, video, chat, and screen sharing
  • Mobile-first experiences for productivity anywhere
  • Easy integration with existing workflows and applications
  • End-to-end managed services for ongoing support

Trusted by Leading Organizations

Leading DC-area enterprises across industries trust customized UCaaS solutions deployed and supported by TCI for their reliability and flexibility—all backed by our commitment to helping you achieve your business outcomes.

Choose TCI Host Cloud Voice—where security, flexibility, and local expertise meet to propel your organization forward. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com

 

7 Ways TCI Host Cloud Voice Makes Your Life Easier

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In today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat.

Here are 7 ways TCI Host helps you keep your employees connected – wherever they are – and how it makes your job easier…

1. Never Lose Your Place with One Stop for Communication.

How much time do you waste by losing the thread of a conversation? TCI Host makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message and never lose sight of important details.

2. Work from Anywhere, together.

Gone are the days when teams worked in close proximity and shared a simple project document. In paper, no less. Nowadays team members can be anywhere – at home, on the road, in another country. To stay connected, video meetings and desktop sharing are essential. Everyone on your team can collaborate in real-time.

3. Take the Conversation Smoothly from Text to Voice with Ad-Hoc Meetings.

Big deal on the table? Need fast thinking and even faster decision-making? TCI Host helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and keep the conversation going.

4. Get to The Right Person at the Right Time.

The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls in asking a question only a subject matter expert can answer, everyone knows where and how to reach them.

5. Be as Productive on the Road as in the Office.

Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. But TCI Host transforms this experience. With its mobile app, employees take the office everywhere and get the same experience on the road as they do at their desks. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.

6. Live in Your CRM…

Which does your sales team love more? Their phone or their CRM? Please, don’t make them choose! When you integrate your phones with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.

7. …Or in Microsoft Outlook, Teams, or Google Workspace.

Sales teams shouldn’t be the only ones who have all the fun. TCI Host also integrates seamlessly with Microsoft and Google apps, easing the adoption of your new phone system throughout your business.

Our project team handles all the transition details to get it all going for you. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.