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Mitel Study of Business Executives Reveals What’s Driving Cloud Voice Adoption

Mitel recently issued a study of the perceptions and motivations of executives for migrating to a cloud-based model for their business communications. Key takeaways include…

Innovation is at the heart of cloud migration

Access to innovative features not available with traditional telephony solutions was by far the main driver for migrating to a cloud model. With cloud technology delivering faster and easier access to key productivity tools, companies now view such functionality as indispensable.

Unified communication features, including presence, secure instant messaging, voice and video calls, are top of their “must-have” list. Advanced collaboration functions, such as audio and video conferencing and seamless content sharing were also cited as essential.

Migration costs are critical for measuring ROI

The costs of migrating existing telephony architecture to the cloud are top-of-mind for most businesses, compared with other costs for such things as ongoing management, equipment and maintenance. Companies also reported migration costs as the primary factor to consider when it comes to ROI. The performance improvements they can expect from the cloud are deemed heavily dependent on the quality of underlying IT systems.

Businesses are looking for cloud expertise

Companies are choosing different paths to the cloud, whether their business model aligns to a public, private or hybrid approach. According to the research, most businesses report a need for experienced advisors to help them migrate to the cloud in a manner that makes the most sense for their organization. Cloud deployments are considered a critical part of their long-term communications strategies, and companies are investing in expertise to guarantee future success.

With Mitel as its strategic partner, TCI is well positioned to design and implement the best cloud solution for your needs. Contact us today at (703) 321-3030 or info@tcicomm.com.