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Migrating to Cloud Voice Doesn’t Have to Wait… TCI’s Remote Deployments Can be Arranged with “Zero Touch”

If you’ve been planning to transition your voice communication to the Cloud, there’s no need to wait out the COVID-19 virus before taking action. TCI can handle all the implementation details for you remotely, so you don’t have to touch a thing.

Your team will be able to work from the office, at home, or on road. They will be able to handle calls from their desk or the mobile device of their choice. TCI can provide the phones, or you can source your own. With our “zero touch” implementation, your teams continue doing business from any location without skipping a beat.

Select the best deployment model

Delivered from our VMware-enabled data center in Ashburn, VA, our TCI Advantage services offer the flexibility to deploy UC your way – Hosted, Premises, Hybrid, Virtualized, or as Unified Communications as a Service (UCaaS). When your needs change, we can make the necessary platform adjustments for you.

Choose the level of support you need

TCI can manage everything end-to-end or you can manage your own changes and only call us when you need help. Either way, easy online management and reporting is included. Choose your service plan – from traditional break-fix to fully-managed.

Customize to fit your business needs

  • Full integration with Salesforce, Outlook and other CRM applications
  • Deploy a world class Contact Center with agents working from anywhere
  • Seamless office unified communication on a desktop, laptop or mobile phone – or all at once!
  • And much more…

Mitel-powered… TCI-delivered

TCI’s business-class communication solutions can be deployed in any configuration, with tailored financing options to meet your budget requirements. TCI makes Cloud Voice easy – all for a budget-friendly monthly subscription.

Talk to our experts and schedule your online Cloud Voice demo. Contact us today at (703) 321-3030 or info@tcicomm.com.

A Video Meetings Guide for Your Remote Workers

Videoconferencing has suddenly become “business essential.” Now more than ever, teams are relying on videoconference meetings on a daily basis so they can get work done effectively and efficiently.

Many of your remote workers, however, may have to adjust to this way of communicating with their colleagues.

Here’s a checklist of what every remote worker must consider as they get up to speed…

  • Visual presence – Since you may be in your home office, or even the kitchen, you will have to pay attention to lighting, visual background and ambient noise.
  • Prepare the content – Take a few moments ahead of time to organize your thoughts. This can make all the difference between a frustrating call and a productive one.
  • Agenda – If you’re the organizer of the call, be sure to send out an agenda at least a day ahead of time. Identify what you expect from each participant.
  • Your role – If you’re not the leader, reach out to the organizer and ask for clarification on your role and how you should prepare. Think through what you’d like to contribute.
  • Other participants – Find out who else will be on the call. Just as with face-to-face meetings, it’s helpful to know beforehand who will be “in” the meeting.
  • Limit side conversations – Keep one-on-one chats to a minimum. Instead, take notes for follow up.
  • Internet connection – Your WiFi needs to be strong enough to handle both voice and videoconference calls. What’s fine for browsing or email may not be robust enough to facilitate real-time communications.
  • Up-to-date software – Make sure you have the latest version of the meeting software. Or use a web-based business videoconferencing solution where you only need to sign on.

The right videoconferencing application makes it easy to assign tasks, send follow-up emails and group messages, share documents and schedule future meetings – all from a single interface.

Need support arranging business-class videoconferencing solutions? Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Frustrated by a 40-Minute Limit on Your Video Calls? Get 6 Months Free Access to Unlimited Business-Class Video Collaboration

MiTeam is an easy-to-use, secure remote meeting solution that can help any size organization stay connected – and you don’t need to be a Mitel customer when we set it up for you.

We’re extending TCI’s provider license to all of you because we want to help you get through these difficult times.

And unlike other providers’ service trials, you won’t be limited to 40 minutes or less. You can stay on a MiTeam Meetings call as long as you want (up to 20 Hours).

Check out this 2-minute Video to see MiTeam Meetings in action

Here’s just some of the capabilities you’ll get with MiTeam Meetings…

  • Schedule meetings in advance with calendar integrations
  • Start live video sessions in seconds from a chat or call
  • Get a complete view of everyone in the meeting with 16-person multi-pane viewing (up to 100 participants total)
  • Grant center stage to presenters with active speaker windows
  • Display and whiteboard ideas in real-time with screen sharing
  • Send important meeting documents through file sharing
  • Keep track of important discussions with persistent chat logs

If you’d like to get MiTeam Meetings for 6 months free, we’ll get you up and running. Contact us at TCICustomerService@TCIcomm.com