How TCI Ensures Your Building’s Wi-Fi is Moving as Fast as Your Business

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Whether you need Wi-Fi coverage for a new building – or you just want a faster network in your office space – TCI has the experience and expertise to get your connections moving as fast as your business…

With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, access points, bandwidth, and the latest IEEE 802.11 standards.

The newest Wi-Fi standard offers a giant leap in performance to better support current and emerging business applications. Wi-Fi 6, also known as Wi-Fi 6 (ax), delivers nearly four times the capacity of Wi-Fi 5 (ac), while offering more efficient operation, tighter security, easier self-deployment, and long-term compatibility. It also provides a more reliable user experience in areas of high demand.

High-speed Wireless LANs allow your employees and visitors to work anywhere in your building or campus, with convenient, worry-free access to the Internet or your local IT resources.

We Make Wireless Easy  

TCI delivers WLAN projects on time, tested and ready to support seamless mobile access. Our experts manage all the details to ensure your office Wi-Fi infrastructure is keeping up with your high-speed business…

  • Wireless Site Surveys and Heat Maps
  • RF Testing & Coverage Optimization
  • Access Point Placement & Cabling
  • Wireless Security
  • Testing and Certification
  • Migration assistance to Wi-Fi 6

Simplify with Wi-Fi as a Service

With TCI you can skip the hassle and complexity of buying and managing your own Wi-Fi infrastructure. Rather than paying a big upfront capital expense, our affordable monthly subscription scales up and down based on what you need. TCI sets up and manages everything for you.

Contact TCI today to discuss improving your Wi-Fi speed and coverage: (703) 321-3030 or info@tcicomm.com.

 

Enable More Agile Teams with Technology – Plus 6 Communication Habits that Drive Success

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An agile team is “marked by ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile?

But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, what does an agile team really look like on a typical day?

Of course, there are numerous communications habits that characterize agile teams. But some habits in particular can be enhanced with the right technology.

Consider, for example, how hosted phone systems and solutions help teams collaborate, share ideas and get more done in their workday…

Here are six communications habits of agile teams – and how technology enhances collaboration.

  • They’re always reachable. You can’t be agile if you’re disconnected. A hosted collaboration and communications solution provides a single experience across devices and lets workers seamlessly move from one device to another. Team members are always “on” and thus more responsive. Agile employees work best when they have access to all communications features, even on their mobile devices, so they can keep working no matter where they are.
  • They share information in real-time. Hosted phone systems and solutions that mirror conversations across all devices in real time allow team members to keep their finger on the pulse of all projects and discussions. Single-click audio, video and web conferencing, in addition to individual and group chat, keep the lines of communication open at all times. Team members make smarter decisions based on the latest information and on collaborative discussion of all issues.
  • They keep team members informed. Persistent workspaces foster collaboration and allow users to chat, share files and even create tasks. Everyone has access to the information they need to do their jobs, and people know what they’re responsible for. The tasks performed by each team member complement those of their colleagues, with everyone working toward a well-understood solution. Time is not wasted searching for information or making decisions that have to be undone after the fact.
  • They’re organized. Organization is a critical quality of responsive and adaptive teams. A hosted phone system makes it easy with task management and file sharing. Consolidate conversations and activities into one space for quick access to anything you need during the workday. Calendar and email integration take organization to a new level, keeping team members on top of events, client meetings and messages.
  • They’re mobile. A communications solution is nothing if it doesn’t offer full mobile support. Features such as a mobile app for Android and iOS, Siri integration and Bluetooth support provide teammates the hands-free experience they need to stay connected without being tied down.
  • They track progress on projects. Agile teams reach the finish line faster by knowing exactly how far they’ve come and what they still need to do. A virtual workspace app such as Mitel’s Teamwork lets them know what activities still require attention. A personal dashboard makes it easy to see project status, propelling each team member toward their ultimate goal.

Arm your team with a hosted phone system that makes it easy to talk, chat and share ideas and information easily and quickly. Create an environment that makes collaboration a breeze and completing projects a snap.

Turn your team into a well-oiled machine whose information and ideas flow freely. Contact TCI today at (703) 321-3030 or info@tcicomm.com.

Get More Done… Tips for Delegating Project Work with Teamwork & MiTeam Apps & Collaboration Tools

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Delegating work to other people sounds great in theory, but let’s be honest… it can sometimes be a struggle to release control. It takes time and effort to send out assignments and follow up on progress, but the reality is you can’t do everything yourself.

The good news is that better technology and mobile apps are helping teams bridge the gap to project success with tools that work…

  • Workspaces – Delegating is much easier with apps like Mitel Teamwork & MiTeam, where you can create focused group workspaces based on projects or teams. Accessible by PC as well as the mobile app, team members can be updated from anywhere, at any time. Send messages and track conversations, share content and files plus add new members to workspaces as required. Working as a team is made simple, keeping information flowing through your organization seamlessly, in one place, so that work can get done faster and smarter, without getting bogged down by email chains.
  • Messaging – Equipping employees with virtual workspaces, Teamwork & MiTeam provides a place where employees can come together to work closely and communicate effectively from anywhere. Send group messages to announce updates to team members, as well as alert specific users with @mentions, even start a conference call, if necessary. The mobile app for iOS and Android enables teams to always stay connected, with conversations mirrored across all devices.
  • Tasks – Virtual workspaces allow teams to collaborate from anywhere, to create and assign tasks, set priorities, check progress, and ensure everyone is kept up to date, from anyplace, at any time. Personal dashboards for every user ensure they are always in the loop, alerting them to what activities require immediate attention. Data can be stored or archived by project, subject or person.

Teamwork & MiTeam apps bring together messaging and collaboration tools into a single solution, empowering your teams to be productive from anywhere. The seamless flow of information throughout your team makes delegation easier and ensures that all tasks stay on track to ensure the success of any project.

Equip your teams to manage projects more efficiently and get more work done. Contact TCI today: (703) 321-3030 or info@tcicomm.com.

 

Supporting DC Metro’s Non-profits & Associations with Technology Planning, Assessments & Bid Consultations

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TCI is your local, go-to partner for IT strategic planning…

Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your organization ahead and make managing IT easy.

Providing you with Assessments & Audits

Our technical assessments and audits help you better understand your organization’s current IT systems. An audit will let you know whether your network is operating at peak performance, what systems are hogging resources, whether your current IT strategy fits your business and more. We perform health checks for all of your systems while proactively searching for hidden problems. We’ll work with you to establish the kind of technology your organization needs and propose an IT budget to help you better understand all costs in advance.

Business Continuity & Disaster Recovery

We know the damage that can be done to an organization when disaster strikes. Our goal is to save you from headaches resulting from lost data, time and resources due to recreating a corrupt or missing database, disrupted systems and networks, and more. Accordingly, we identify risks, threats and exposure, and determine appropriate responses for systems and networks. This may include recommending data protection measures, off-grid power sourcing, and secure off-site storage. We also check the feasibility of implementing telework programs to keep your organization functioning during an emergency.

Procurement & Bid Consulting

We work with you to make sure you are getting exactly what you want from your telecommunication providers. We offer you improved savings through innovative price reduction and/or quantity discounts, speedier contract negotiation, reduced miscommunication, less chance of unexpected costs, and better outcomes. Our experts handle all the details from bid consulting and procurement to implementation and ongoing support.

Third Party Vendor Management

Our experts work to leverage well-established vendor relationships to secure prompt response to technical issues. We get your issues resolved quicker and your systems and networks back to proper operation faster. We’ll manage escalations, track progress, monitor vendor performance, and report changes in status to you. Most importantly, we maintain a line of communication with you to avoid misunderstanding and proactively address any issues at their onset.

Project consulting and services you can rely on

Our team of consultants will learn about your organization and work with your team to plan projects and ensure that we meet your IT goals. We take away the stress and problems that can be a direct result of poor project planning by defining project success criteria along with major milestones and target dates for each. You get a clear statement of project objectives, costs and deliverables. Our negotiation and communication skills help keep projects moving forward and within budget.

TCI makes managing technology easy. Contact us today at (703) 321-3030 or info@tcicomm.com.