Enable More Agile Teams with Technology – Plus 6 Communication Habits that Drive Success

An agile team is “marked by ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile?

But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, what does an agile team really look like on a typical day?

Of course, there are numerous communications habits that characterize agile teams. But some habits in particular can be enhanced with the right technology.

Consider, for example, how hosted phone systems and solutions help teams collaborate, share ideas and get more done in their workday…

Here are six communications habits of agile teams – and how technology enhances collaboration.

  • They’re always reachable. You can’t be agile if you’re disconnected. A hosted collaboration and communications solution provides a single experience across devices and lets workers seamlessly move from one device to another. Team members are always “on” and thus more responsive. Agile employees work best when they have access to all communications features, even on their mobile devices, so they can keep working no matter where they are.
  • They share information in real-time. Hosted phone systems and solutions that mirror conversations across all devices in real time allow team members to keep their finger on the pulse of all projects and discussions. Single-click audio, video and web conferencing, in addition to individual and group chat, keep the lines of communication open at all times. Team members make smarter decisions based on the latest information and on collaborative discussion of all issues.
  • They keep team members informed. Persistent workspaces foster collaboration and allow users to chat, share files and even create tasks. Everyone has access to the information they need to do their jobs, and people know what they’re responsible for. The tasks performed by each team member complement those of their colleagues, with everyone working toward a well-understood solution. Time is not wasted searching for information or making decisions that have to be undone after the fact.
  • They’re organized. Organization is a critical quality of responsive and adaptive teams. A hosted phone system makes it easy with task management and file sharing. Consolidate conversations and activities into one space for quick access to anything you need during the workday. Calendar and email integration take organization to a new level, keeping team members on top of events, client meetings and messages.
  • They’re mobile. A communications solution is nothing if it doesn’t offer full mobile support. Features such as a mobile app for Android and iOS, Siri integration and Bluetooth support provide teammates the hands-free experience they need to stay connected without being tied down.
  • They track progress on projects. Agile teams reach the finish line faster by knowing exactly how far they’ve come and what they still need to do. A virtual workspace app such as Mitel’s Teamwork lets them know what activities still require attention. A personal dashboard makes it easy to see project status, propelling each team member toward their ultimate goal.

Arm your team with a hosted phone system that makes it easy to talk, chat and share ideas and information easily and quickly. Create an environment that makes collaboration a breeze and completing projects a snap.

Turn your team into a well-oiled machine whose information and ideas flow freely. Contact TCI today at (703) 321-3030 or info@tcicomm.com.

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