Exploring a Private Cloud for your Business Communications? Get your Essential Guide first

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Private cloud is the most popular cloud deployment model for companies in industries with strict data regulations, like healthcare, government or financial services.

Opting for a hosted private cloud can provide your business with the benefits of a dedicated architecture, without many of the IT management responsibilities.

Download: Private Cloud for Business Communications – The Essential Guide

A private cloud model offers the following benefits:

Strength and security: If you can’t risk the potential reliability and bandwidth issues involved in sharing the public cloud, private cloud provides maximum organizational control and security.

Powerful integrations: Private cloud deployments are ideal for large enterprises that need to integrate with existing systems and applications.

Budgeting flexibility: Private cloud platforms can be procured through a CAPEX or perpetual license model, or through a solutions provider with an OPEX or recurring license model.

Schedule your Private Cloud planning session with TCI. We’ll lay out all the options and details so you can make an informed decision. Contact us today at (703) 321-3030 or info@tcicomm.com.

When Was Your Last Pen Test?

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If your response was, “What the heck is a Pen Test?” – your network is probably already harboring dangerous malware.

A penetration test, also known as a pen test, is an authorized simulated attack on a computer system performed to evaluate the security of the system.

The test is performed to identify weaknesses – including the potential for unauthorized parties to gain access to the system’s features and data – as well as strengths, enabling a full risk assessment to be completed.

The process typically identifies the target systems and a particular goal, then reviews available information and undertakes various means to attain the goal.

A penetration test can help determine whether a system is vulnerable to attack, if the defenses were sufficient, and which defenses (if any) the test defeated.

It’s always best to arrange testing with a neutral third-party who IS NOT responsible for the management and support of your network.

TCI offers comprehensive penetration testing and we recommend getting yours at least once a year. To schedule your pen test, contact TCI today at (703) 321-3030 or info@tcicomm.com.

Hung up With an Old-School Phone System? Walk Your Talk to TCI Cloud Voice

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Companies of all types and sizes are replacing the phone systems of the past with simple, seamless cloud services. They’re motivated by reduced costs and new capabilities.

TCI Host is a customized Cloud-based UC and collaboration service. We offer several deployment models, including hybrid arrangements that can connect multiple locations with a mix of premises and hosted deployments. Over time you can easily shift from one approach to another as your needs change.

Enjoy unmatched scalability and flexibility…

  • Phones available from TCI or source your own
  • Work from the office, home or road
  • Handle calls from your desk or mobile phone
  • Seamless multi-site networking and extension dialing
  • Instantly check on the availability of colleagues
  • Easy online management & reporting
  • No upgrade, support or software costs… We maintain everything

Choose the level of support you need…

  • TCI can manage everything end-to-end… We’ll handle your moves, adds and changes
  • Or, manage your own changes and only call TCI when you need help
  • Break-fix support or sign up for a traditional maintenance plan

Also available with your TCI Host subscription…

  • Call activity reporting and analysis
  • Connectivity audit and analysis
  • Integration with Outlook, Salesforce, CRM and other applications
  • Professional onsite user and admin training
  • Discounts on services and equipment
  • Full warranty on components
  • Outstanding 24×7 onsite and remote support, plus help desk

Don’t let an old-school phone system hang up your business… Walk your talk to TCI Cloud Voice. Contact TCI today: (703) 321-3030 or info@tcicomm.com.

 

Hey, Did You Know TCI Provides Global Data Center and WAN Procurement Services?

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TCI consults, sources and procures Data Center services anywhere in the world, as well as Wide Area Network (WAN) services from the most basic to the most complex.

If you think a data center or cloud solution might be worth considering, and are unsure of what to do next, give us a call. TCI will give you an independent assessment of possible solutions as well as the connectivity options that best meet your business needs.

If you have two or more sites, you likely have a data network. It may be broadband Internet connections serving your sites, or it might be an expansive network that connects many sites with a mix of technologies, including SD-WAN, VPN, MPLS, private line, Ethernet, or dark fiber. No matter what you use, TCI can help you re-evaluate what you have now and recommend lower cost, higher performing alternatives.

When it comes to WAN services, TCI brings options from over 300 service providers to help you make the best choices. And with fully redundant solutions, your business will never lose connectivity again.

Reach out to TCI for selection advice and procurement services that will keep your business responsive to customers and ahead of the competition. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Looking for a Way Out of your VoIP Contract? Check Out this Buyout Offer!

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With fast-paced changes in technology, service plans and pricing, you could find yourself saddled with an out-of-date phone system sooner than expected. Don’t let outdated technology slow you down.

With our flexible TCI Advantage Service, you can empower your teams with tools that help your business achieve greater efficiency and productivity.

We’re looking to help you tear down the barriers and break free. To help you switch, we’ll buy out your contract for up to $200/line.

Here’s how TCI Advantage stacks up against the competition:

Feature

TCI

Vonage

Ring Central

 8×8

HD Voice✓✓✓✓
Simultaneous ringing✓Optional✓✓
Analytics✓✓✓Optional
Group chat✓✓
Mobile first technology✓
Fully integrated collaboration software✓
Extensive integration with over 10+ CRM Systems✓
Mix-&-Match Licenses✓
Buy out your contract to help you switch✓

Don’t miss out on this Limited Time Contract Buyout offer… Contact us today at (703) 321-3030 or info@tcicomm.com.

 

How MiCloud Service Makes Business Voice Easy

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What sets Mitel’s affordable, all-in-one MiCloud voice service apart is the friendly, local TCI team that comes to your office to set everything up. Here’s what else your business gets when you sign up:

Mobile integration – Remote workers have access to the full feature set from their mobile devices anywhere they go, just as if they were sitting at their desks.

Easy to use interface – With a cloud-based interface, it’s easy for employees to talk, chat, and collaborate anytime, anywhere.

Instant updates – Upgrades are deployed through automatic software updates, allowing your IT team to stay focused on business.

Predictable monthly costs – By hosting a phone system over the Internet, you are charged on an “as needed” basis, paying only for what your business uses.

Scale up or down – Whether your business is growing, moving or sizing down, the MiCloud provides flexibility and scalability.

Maximize business continuity – MiCloud maximizes uptime and coverage through multiple, remotely hosted data centers, helping you avoid costly interruptions.


Learn how MiCloud simplifies your life.  Contact TCI today at (703) 321-3030 or info@tcicomm.com.

Winterize Your Business with Telework & Mobility Solutions

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Providing employees with the ability to work remotely – with full access and security to their desktop voice and data and applications – has become an essential element of business continuity planning, especially in our area, where even a mention of snow can suddenly force streets and buildings to close.

Telework

With “plug and work” access to the voice and data network at the office, your team can use all of the features and functionality they need while at home or on the road, allowing your business to keep going until everyone can return to the office. This kind of resilience can be had for a very low cost: an IP Phone with access to a broadband connection.

Mobility

Another way to protect your business is to equip mobile phones with apps that not only allows employees to make and receive calls placed to their corporate phone number, but leverage important communication features like extension dialing to co-workers, use of the company dialing plans, and corporate phone directory lookups. Equipped for mobility, your team can produce anywhere.

Winterize your business now

TCI makes it easy to keep employees productive and your customers happy. While competitors scramble to find communication alternatives until the snow clears, it is “business as usual” for you.

Don’t wait for bad weather to arrive.  Contact TCI today at (703) 321-3030 or info@tcicomm.com.

Get to know ‘CloudLink’… Mitel’s On-Ramp to an IoT and Cloud Future

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We want you to be ready when Mitel’s innovative ‘CloudLink’ comes online, so as news breaks look for more updates from us. ‘CloudLink’ will be a focal point of Mitel’s product roadmap moving into 2018, and we like what we’re hearing.

At a high level, the CloudLink vision is to provide:

  • A bridge to enable any Mitel call control platform to interface with cloud-based applications
  • Access to vertically-focused micro applications
  • An aggregation point for IoT sensors that can trigger communications actions or responses
  • APIs for third-party developers for use in creating applications
  • A zero-code application development environment that non-programmers can use to create apps
  • An integration point for third-party cloud apps like Salesforce, Zapier, and If-This-Then-That using call control signaling and notification in the workflow

CloudLink’s architecture has two elements: a CloudLink gateway device connected to the Mitel Next platform running in Amazon’s cloud (AWS). The gateway can be deployed either on-premises or in the cloud. CloudLink enables signaling protocols from a mix of PBXs – different makes and models – to be normalized so there is only one common signaling and messaging protocol between the gateway and the Mitel Next Platform.

Mitel CloudLink architecture showing integration with on-premises and cloud-based call control

What’s in it for me?

CloudLink will enable an instant on-ramp to cloud-based app consumption. You won’t be limited to using Mitel-created apps. With CloudLink, you’ll be able to build your own apps, communications-enabled processes, and IoT-enabled processes.

Interested in CloudLink? Let’s start talking about your technology roadmap for next year. Contact us today at (703) 321-3030 or info@tcicomm.com.

Hey, Did You Know TCI Offers SD-WAN Services to Connect Your Business?

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Software-Defined Wide Area Networks enable businesses to take more control of their connectivity. Now you can make your remote and branch office connections faster, more cost-effective and ready to support new market opportunities.

Paired with gigabit speed broadband connections, SD-WAN can help overcome the bandwidth, scalability, and cost concerns common with legacy MPLS networks.

Benefits of SD-WAN Delivered by TCI

  • Performance optimization – Scalable pipeline and intelligent path selection will improve network performance enterprise-wide.
  • Greater throughput and reliability – Application-aware routing protocols let your network adjust to demands in network traffic.
  • Better control – Handle tasks like pushing policies to branch locations and launching new sites remotely from a central location.
  • Network visibility – Through a self-service portal, SD-WAN offers better network visibility, with application-level insights.
  • Cost savings – With intelligent software substituting for hardware functionality, you can save as expensive hardware is phased out or consolidated.

Deploying an SD-WAN solution is not a fork-lift replacement. Our experts can help you gradually ease into a SD-WAN. There’s no need to immediately sacrifice existing investments in current networking infrastructure.

Reach out to TCI to learn more about how SD-WAN solutions can improve the connectivity of your business. Contact us today at: (703) 321-3030 or info@tcicomm.com.

 

 

Schedule your Technology Planning Session with TCI

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With budget season here and 2018 right around the corner, now is the perfect time to start evaluating your office technologies and setting strategic goals for the new year.

A TCI Technology & Business Review gets you prepared for the new year, whether you’re considering Digital Transformation, IoT, Disaster Recovery, IT Security, Cloud, or Managed Services.

Not sure about the latest innovations or apps?  We’ll get you up to speed so your business can connect more easily and your people can be more productive than ever with the latest tools.

Start the new year right… Schedule your 2018 technology planning session with TCI.  Contact us today at (703) 321-3030 or info@tcicomm.com.