TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
TCI Host – Powered by Mitel – 6 Reasons to Bring Your Communications & Collaboration into the Cloud
/0 Comments/in Blog /by MarketingBring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability – all at a lower cost than a premises-based system. Add offices, users and features easily to grow and customize your communications for a true competitive advantage. And there are more practical business reasons to make the move to […]
Mitel’s Deal to Acquire ShoreTel – on the Heels of Toshiba Purchase – Creates UC Powerhouse
/0 Comments/in Blog /by MarketingFollowing its July 5th purchase of Toshiba Telecom, Mitel entered into a merger agreement with ShoreTel. This is big news for Mitel and its partners. As digital transformation accelerates customer demand for cloud-based solutions, Mitel is now positioned as the #2 global player in the UC market. The acquisitions have also expanded Mitel’s leading portfolio […]
Real-time, Anytime… How MiTeam for MiCollab Offers Your Teams an Easier, Better Way to Collaborate
/0 Comments/in Blog /by MarketingMitel’s innovative MiTeam app integrates with your MiCollab online collaboration tools to provide a dedicated workspace for team-based meetings, conversations, and content sharing. Designed for a workforce on the go, the embedded app seamlessly extends your company’s mobile reach to remote team members, and it connects teams of any size, even with real-time voice and […]
Make Your Upcoming Move Smoother with TCI Relocation Services
/0 Comments/in Blog /by MarketingMoving? Expanding? Need the Job Done Right? When moving you’ll need to plan ahead to ensure your communication system and networks are in place and ready to go. Working with TCI takes the hassles out of a big move We ensure your technology gets the attention it deserves. We’ll assess your new space, and help […]
Hey, Did You Know TCI Can Design, Build and Manage a Faster Wireless Infrastructure?
/0 Comments/in Blog /by MarketingWhether indoor, outdoor or campus-wide, wireless technologies are becoming the first choice for all our communications… The freedom of a wireless workplace is critical to the success of businesses today. At TCI, we eliminate the slowdowns caused by a poorly performing wireless network. We do it right the first time, and provide the ongoing support […]
How Mitel-Powered Contact Centers are Evolving to Improve the Customer Experience
/0 Comments/in Blog /by MarketingWhile voice-based channels remain the primary communication method with customers today, consumers are increasingly expecting, even demanding, to interact with companies through alternate methods such as text, web chat, email and other social media tools. This means that every company MUST become as fluent in these emerging media channels as they are with voice communications […]
Phone Systems in the Cloud vs. On-Premises vs. Hybrid Deployments
/0 Comments/in Blog /by MarketingPhone systems have traditionally been deployed on-site, but the lure of the Cloud is strong. Many multi-site businesses are now using a hybrid combination of both… deploying an on-premises system at headquarters and Cloud solutions for the branch offices – all interconnected and centrally managed in a hybrid arrangement. Click here for Mitel’s helpful Decision […]
Ensuring Your LAN Can Support Crystal Clear Voice & High Speed Broadband
/0 Comments/in Blog /by MarketingWith voice and data converging in today’s IT environments, you need a technology partner with the know-how to implement and maintain a unified network that can handle everything you throw at it. Whether you are implementing VoIP, SIP or UC on your LAN, the success of the deployment hinges not only on the system you […]
Need an Avaya Escape Hatch? More Reasons to Go with Mitel & TCI
/0 Comments/in Blog /by MarketingAvaya filed for Chapter 11 protection in January. If you’re an Avaya customer or were considering one of their systems, Mitel and TCI are ready to help. Ready for Tomorrow With any Mitel solution, your investment is future-ready, even as you grow or decide to shift from on-premises to cloud communications. Mitel’s expansive portfolio of […]
Hey, Did You Know TCI Offers Professionally Designed Sound Masking Solutions?
/0 Comments/in Blog /by MarketingWhat is Sound Masking? Sound masking is the process of adding a low level, unobtrusive background sound created by special digital generators and distributed by normally unseen speakers through an area to reduce distractions or provide confidentiality where needed. The sound is typically introduced through speakers installed in or above the ceiling. The sound is […]
Digital Transformation: Understanding the Digital Imperative
/0 Comments/in Blog /by MarketingA major challenge for businesses in every industry is how to maintain and increase competitive advantage in today’s dynamic economy. Companies can no longer simply differentiate their products and services along a single dimension – like price, features, quality, and support. Except for commodity goods and services, the lowest price doesn’t guarantee a sale, poor […]
The TCI Difference – We Are NOT Your Average Cloud, Hosted Voice or UCaaS Provider
/0 Comments/in Blog /by MarketingIndividually Designed… Flawlessly Engineered… Meticulously Implemented Solutions Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market. Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements. Every […]