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Are You Getting the Full Value Out of Your CRM Platform?

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Getting the most out of your CRM requires that you integrate it with your Business Voice applications. Almost all of the popular CRM services on the market seamlessly integrate with TCI’s Mitel and RingCentral systems.

Using a customized CRM? Our experienced development team can bring your customer data, phone system, and call center together…

  • When your CRM is integrated with your phone system, the contact’s personal details can be set to pop up on your phone or computer screen. Imagine how much time will be saved when your people don’t need to search for important information like customer preferences and details of past transactions.
  • Enhanced call functionality like click-to-dial, automated call logging, intelligent dialing, and screen pops and transfer can all be enabled and integrated with your customer data.
  • Bringing CRM and Voice together makes every employee and contact center agent in your business significantly more productive while improving the customer experience.

    • Let’s talk about connecting your phone system and contact center with your CRM platform.
    Contact TCI today at (703) 321-3030 or info@tcicomm.com.

     

Auto-renewals Sneaking Up on You? Let TCI Experts Optimize Your Broadband & Network Services

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In this tentative business climate, it’s best to conserve resources. One way to do this is to avoid unnecessary spending on broadband and network services. Whether it’s a Broadband contract, VoIP Services contract, or a Maintenance renewal on a phone system, it’s important to be aware of their upcoming renewal dates.

Don’t Miss Out on the Best Deals for Your Business

If you don’t track your contracts’ anniversary dates, they could auto-renew without you being aware of it. This means you could miss out on opportunities to save money by negotiating better deals or seeking alternative service providers.

When you work with TCI, our team will be your advocate when it comes to uncovering the best service arrangements and deals for your business, especially when it comes to:

  • Business Voice | Unified Communications
  • Carrier & Telecom Services
  • IT Services & Support

You can count on TCI for… 

  • Speedier negotiations and contract execution. No more wasted time comparing apples-to-oranges, trying to deal with one-size-fits-all solutions, or getting locked out of better solutions that become available
  • Improved savings and ROI through negotiated price reductions and/or quantity discounts
  • Reduced miscommunication and disputes with suppliers and service providers by leveraging Performance Guarantees and SLAs
  • Ongoing consultation to keep Network and carrier services in line with your business objectives

When it comes to getting better deals on your technology services, we’ve got you covered. Contact TCI today at (703) 321-3030 or info@tcicomm.com.