Are You Getting the Full Value Out of Your CRM Platform?

Getting the most out of your CRM requires that you integrate it with your Business Voice applications. Almost all of the popular CRM services on the market seamlessly integrate with TCI’s Mitel and RingCentral systems.

Using a customized CRM? Our experienced development team can bring your customer data, phone system, and call center together…

• When your CRM is integrated with your phone system, the contact’s personal details can be set to pop up on your phone or computer screen. Imagine how much time will be saved when your people don’t need to search for important information like customer preferences and details of past transactions.
• Enhanced call functionality like click-to-dial, automated call logging, intelligent dialing, and screen pops and transfer can all be enabled and integrated with your customer data.
• Bringing CRM and Voice together makes every employee and contact center agent in your business significantly more productive while improving the customer experience.

Let’s talk about connecting your phone system and contact center with your CRM platform.
Contact TCI today at (703) 321-3030 or info@tcicomm.com.