Empower your organization to collaborate better, communicate clearly, and connect faster—right from Microsoft Teams.

Microsoft Teams has become a cornerstone in many organizations for collaboration—uniting chat, video, and document sharing into a single platform.

But while Teams excels at teamwork, many organizations still require robust, enterprise-grade voice communications to keep operations running smoothly.

That’s where your local TCI team, in partnership with Mitel, steps in to elevate your Microsoft Teams experience.

Why integrate Microsoft Teams with your Mitel solutions?

TCI empowers businesses to retain their existing telephony investments while seamlessly embedding powerful voice capabilities directly within the Teams interface. This means your staff can make and receive calls, access call history, and manage voicemail—all without leaving the Teams environment or purchasing costly Microsoft Phone System licenses.

Maximize Your Existing Assets

TCI helps you leverage your current Mitel devices and softphones, ensuring a smooth transition without the need to replace hardware or disrupt workflows. This integration supports advanced telephony features like call routing and hunt groups, enhancing call management without additional licensing fees.

Seamless, Unified Collaboration

With Mitel’s Direct Routing, your Teams users benefit from embedded softphone experiences and real-time presence synchronization—meaning colleagues can see when someone is on a call, improving responsiveness and reducing missed connections. Plus, Mitel’s solutions integrate with other popular third-party video platforms such as Zoom, offering even greater flexibility in how your teams communicate.

We Bring Everything Together

TCI provides expert guidance, deployment, and ongoing support tailored to the unique needs of DC area businesses. Whether you’re managing hybrid workforces or complex contact center operations, TCI ensures your Microsoft Teams environment is enhanced with enterprise-grade voice capabilities that drive productivity and customer satisfaction.

Next Steps

If your organization relies on Microsoft Teams for collaboration, integrating Mitel’s voice solutions is the smart way to unlock superior communication performance—without the complexity or cost of switching platforms.

Ready to transform your Teams experience? Contact our team today at (703) 321-3030 or GetHelp@tcicomm.com