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Weather Any Storm with a Resilient Communication Infrastructure

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In today’s always-on business environment, communication is more than just a necessity – it’s the backbone of your organization’s success. Any disruption, whether from cyber threats, natural disasters, or system failures, can quickly escalate from a minor inconvenience to a major crisis.

A resilient communication infrastructure can help safeguard your brand, ensure business continuity, and maintain your competitive edge. No matter the circumstances, you want your organization to function and thrive, so what do you need to focus on?

  • Resilience – Disruptions are inevitable. A resilient communication infrastructure ensures operational continuity and rapid recovery.
  • Cybersecurity – Comprehensive cybersecurity measures are essential to protect your data, operations, and reputation from network attacks, ransomware, phishing, and social engineering.
  • Compliance – Meeting and exceeding industry standards for data privacy and security isn’t just about avoiding penalties; it’s about building trust with your customers and partners. Ensuring you meet local, state, and federal regulations is non-negotiable.

True resilience comes from never resting, always evolving, optimizing, and fortifying the infrastructure that keeps your organization connected and secure.

Meet Today’s Challenges and Stay Ahead of Tomorrow’s

At TCI, we understand the unique challenges facing modern enterprises in the DC region. Distributed workforces, rising customer expectations, and an ever-changing threat landscape demand communications that are both robust and agile. We deliver and support…

  • Hybrid Infrastructure – Our hybrid cloud solutions offer the flexibility and control you need. With built-in redundancies, geo-separated deployments, and seamless failover capabilities, we minimize downtime and maximize resilience.
  • Security by Design – From vulnerability intelligence to secure application development and advanced encryption, our Mitel-powered solutions meet the latest security standards, ensuring end-to-end protection.
  • Uncompromising Compliance – Our solutions comply with leading standards such as DoD JITC, DORA, HIPAA, PCI DSS, GDPR, and ISO 27001.
  • Sovereignty Built-In – We provide flexible deployment options to meet data residency requirements and compliance mandates, giving you full control over your data and operations.

Flexible Deployment Options for Every Need

  • Cloud Deployments – Scale effortlessly and respond to changing demands with our secure public and private cloud options.
  • Premises Deployments – For organizations needing on-site control and customization, our premises solutions deliver unmatched reliability and flexibility.

Global events, such as the CrowdStrike outage, have exposed the vulnerabilities in even the most advanced systems. TCI’s clients remained unaffected, a testament to our commitment to resilient communications. Whether you’re ensuring compliance with regulations like Alyssa’s Law in education or supporting mission-critical financial operations, TCI delivers tailored industry solutions that help protect your business.

Invest in Your Future

Building resilience is a strategic investment in your organization’s future. TCI provides the expertise and technology to build, manage, and future-proof your communication infrastructure, ensuring your organization can weather any storm.

Ready to safeguard your organization?

Let us help you build a resilient, secure, and future-ready communication foundation.

Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com

 

Keeping Up with Data Security & Privacy Regulations… They’re Complex and Changing

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Because larger enterprises are highly visible, serve a large customer base, and typically have deep pockets, they need to adhere to the highest standards of compliance. But that becomes more challenging when policy and regulations are a moving target.

To avoid penalties for non-compliance, enterprises must thoroughly research the data privacy and security laws of each market they operate in before placing sensitive and critical data in the cloud. The more geographically distributed they are, the more research they need to do, and the more requirements they must comply with to avoid ending up on the wrong side of regulations.

The TCI and Mitel Solution

For example, TCI’s Mitel-powered solutions allow enterprises to deploy their unified collaboration and communication solutions in their data center, in a partner-managed data center, or via a dedicated instance private cloud environment that uses data center companies like Amazon Web Services (AWS), Google, Azure – or any combination – to achieve compliance with local data privacy laws.

Selecting a serverless private cloud option using AWS, Google, or Azure enables the enterprise to keep control of its data without owning its hardware. This option also removes the complexity of maintaining hardware, simplifying management, and reducing costs. Finally, using the private cloud option increases flexibility to grow or reduce capacity, based on changing business needs.

Our customers can also leverage hybrid cloud scenarios, where the on-premises solution can be deployed using a private cloud in combination with cloud applications. This approach provides the ability to either remain on a current on-premises solution using dedicated hardware, use a private cloud while taking advantage of cloud applications, or migrate or expand a part of the business using a public cloud solution.

It’s All About Choices

When the stakes are high and complexity looms large, many enterprises are turning to TCI and Mitel. Talk with our experts about how to find the right communications solution deployment for each market and how to ensure they all work together.

Learn more about how TCI can help you successfully navigate the complex data security and privacy environment. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Securing Your Business Requires Asking Service Providers the Right Questions

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Secure communications can protect your business from the damage and destruction of a data breach. And it’s not just a priority for banks and healthcare providers – any business has daily office emails and phone calls that can contain confidential customer and corporate information.

Your communications system must be able to protect the data shared within your business and beyond. Here are 5 questions you should ask your provider to ensure you’re getting the best security:

1. What infrastructure is your system hosted on?

A strong cloud communications provider will be leveraging a best-in-class infrastructure to ensure the highest level of security. This saves you time and resources that can be focused on performance and innovation rather than management and maintenance. A secure communications software system, like TCI Host, can do all this, plus integrate with the programs you already use.

2. Can your communications software handle mobile securely?

Working on the go is a growing norm, meaning mobility is even more important for a communications system. However, a mobile system doesn’t always mean it’s secure. Ensure you can connect and work away from the office – without sacrificing in-office functionality and security.

3. Is your communications software certified HIPAA-Compliant?

Certified HIPAA and SOC 2 compliant software guarantees that your data is encrypted in transit and at rest with anti-virus protection and security protocols that adhere to the most stringent data compliance standards.

4. How do you monitor your system?

Your cloud communications provider should have a Network Operations Center, a location that continually monitors a telecommunications network – all day, every day. Do they support it in-house or outsource? What tools and analytics are they leveraging to stay ahead? Top providers are predictive and proactive, not reactive.

5. How do I get informed of any issues?

If issues do occur with your communications system, you need to know about them quickly. How do they alert you when problems arise? Is there a public site where you can stay up to date about any issues and their solutions?

Whether you’re in healthcare, finance, education or just interested in an additional level of security, look for a communications system that keeps your customer and sensitive data secure. And make sure you can connect to client information from anywhere, while ensuring your client’s privacy needs are met.

Looking for a communications system that’s built for security? Contact us today at (703) 321-3030 or info@tcicomm.com.