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Mitel and Zoom Workplace – Where AI Productivity and Proven Reliability Power Stronger Connections

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Our region’s businesses and public sector rely on mission-critical communications to serve constituents, members, and customers.

TCI brings together Zoom Workplace and Mitel’s proven telephony platforms to give your teams a single, integrated experience for calling, meetings, chat, and AI assistance – all designed for secure, always-on operations.

Integrating the Best of Both Worlds – Zoom and Mitel

  • Seamless voice, video, chat, and AI tools in one Zoom Workplace interface, powered by Mitel’s secure telephony and devices.
  • Consistent user experience, whether staff are in the office, hybrid, or fully remote.
  • Local TCI expertise to design, deploy, and support solutions tailored to business, non-profit, and public sector needs.

AI Productivity That Works in the Real World

AI is only valuable if it helps your people work smarter. With Zoom AI Companion tightly integrated into your Mitel-powered environment, TCI helps you turn everyday conversations and content into real productivity gains.

  • Summarize meetings, chat threads, emails, and documents so teams stay aligned without extra meetings.
  • Surface critical information quickly, prioritize tasks, and reduce manual follow-up.
  • Free IT and business users from routine administrative work so they can focus on higher-value initiatives.

Hybrid Reliability, Without Sacrificing Innovation

Many DC-region organizations cannot simply abandon existing investments or on-premises control. TCI helps you extend Mitel infrastructure with Zoom Workplace, creating a true hybrid model that balances reliability, security, and innovation.

  • Protect and expand current Mitel investments while adding modern cloud collaboration.
  • Maintain control over critical telephony, compliance, and security requirements.
  • Integrate with specialized applications and devices – including contact centers and frontline endpoints – across your environment.

Why Work with TCI

For more than 40 years, TCI has been the DC region’s trusted partner for advanced voice, data, and unified communications solutions.

  • Serving business, association, and government customers in the DC/Baltimore metro area and beyond.
  • Deep expertise with Mitel-powered solutions and modern cloud collaboration, including Zoom Workplace integrations.
  • End-to-end support – from design and implementation to ongoing management and 24×7 service.

Get Started with TCI

Ready to bring AI-powered Zoom Workplace and proven Mitel reliability together for your organization? Contact TCI today at (703) 321-3030 or email info@tcicomm.com

Mitel + Zoom Deploy AI-First Hybrid Communications & Collaboration Solution

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When it comes to communications, one service simply doesn’t fit all.

TCI’s solutions are designed to fit the way you work and achieve your goals. Our flexible hybrid portfolio provides a seamless experience no matter the setup – supporting your frontline and back-office teams working from anywhere.

Zoom + Mitel Working Together

Now TCI is bringing together Mitel and Zoom for clients in the DC region that are looking for next-level meetings, messaging, and virtual workspaces. Together, Zoom and Mitel deliver advanced integration and telephony capabilities that create even better user experiences. Give your teams new capabilities like Visual voicemail, full-feature certification of Mitel devices with Zoom Workplace for users who prefer a desk phone, and active monitoring across your hybrid Zoom Workplace and Mitel environments.

You can place, receive, and manage calls with other team members using Zoom Workplace across a hybrid Mitel and Zoom deployment or connect with external parties – all powered by Mitel’s secure telephony and devices. An integrated directory with Mitel’s UC solutions lets you search contacts, check presence status, chat, call, or start a meeting with just one click.

AI Capabilities

We combine Zoom Workplace and Zoom Al Companion with Mitel’s flagship communication platforms, delivering a highly integrated user experience. You can quickly access important information, prioritize and assign tasks, summarize chat threads, emails, documents, and more.

Higher Productivity

Get critical information instantly, automate routine tasks, and stay informed throughout the workday. This will enable faster decision-making, provide information when and where it’s needed, and help your employees improve their efficiency.

A Better Admin and User Experience

  • Fast, efficient, and centralized provisioning, configuration, and single sign-on (SSO) access for admins and partners
  • Customized services that deeply integrate Mitel’s solutions with Zoom and your environment and business workflows
  • A seamless user experience for meetings through a single application
  • Business continuity and resiliency where it matters most

TCI brings together ‘Best-of-both-worlds’ collaboration, advanced AI, and voice capabilities.

Ready to bring Zoom and Mitel together? Let’s get the conversation started. Contact us at (703) 321-3030 or GetHelp@tcicomm.com

 

Zoom & Mitel Announce AI Hybrid Communications & Collaboration Solution

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A big announcement from Zoom and Mitel is putting the spotlight on their upcoming hybrid service bringing together best-of-both-worlds collaboration, advanced AI and voice capabilities.

Press Release here

Their unified communications and collaboration (UCC) solution combines the versatility of Zoom’s cloud-delivered services with the customer control of Mitel’s privately hosted and on-premises solutions.

Together, Zoom and Mitel will deliver security and control for your mission-critical communications, integrated with seamless collaboration that can improve your business continuity posture and boost your team’s productivity.

Taking Hybrid Experience to the Next Level

Zoom Workplace and Mitel’s Common Communication Framework support deep integration with your most valued business and vertical applications. Get the most out of your communication solutions with application integrations for your frontline and knowledge workers.

Business Continuity and Resiliency

Enjoy peace of mind knowing you have outstanding security protecting your best-in-class meeting experience. Seamlessly access Zoom Phone and Workplace, while taking advantage of your existing Mitel investments. Leverage the latest technologies with the Powerful Zoom AI Companion.

Deeply Integrated Workspace Meeting Experience

Enjoy a fully embedded, feature-rich UC and mobile app experience with no add-ons or plug-ins. You can use Zoom Phone with embedded support for Mitel’s Business platforms – deployed on-premises or hosted in the cloud.

If your organization needs a way to bring Zoom and Mitel together, let’s get the conversation started. Contact us at (703) 321-3030 or info@tcicomm.com.