Mitel Mass Notification… Connect with the Right People at the Right Time

Mitel’s award-winning Mass Notification solution enables faster delivery and acknowledgement of vital information to your customers, employees, and other constituents. From routine billing notices, order status, and appointment reminders to crisis events such as outages, recalls, and emergency response, Mitel enables you to deliver personalized information in real-time to the right people at the right […]

Mitel Rolls Out CloudLink… Customized App Development for Your Unique Communications and Workflow

The way we communicate is changing forever. Our connected world is undergoing a digital transformation, creating fundamental shifts in the way we work and live. With an aggressive strategy focused on innovative application development, Mitel is transforming TCI’s business too, enabling us to refine solutions to meet our customers’ specific industry and business communication needs. […]

Hey, Did You Know TCI Offers Single-Source Broadband, SIP, Access & WAN Services?

Business communications and carrier services are no longer just a ‘required’ cost of doing business.  In today’s competitive landscape, optimized communications services are a competitive advantage. As your trusted IT and Telecom services advocate, TCI helps you select, source and implement what you need at the best prices: Broadband Internet Access SIP Trunking Metro Ethernet, […]

Moving your IT Services to the Cloud? How the same benefits (and more) apply to Voice

Digital transformation has become a top initiative for business and IT leaders.  The same compelling reasons you’re exploring (or have already adopted) Cloud Computing also fit Voice. This list of benefits just scratches the surface… Adopt Cloud Voice at your own pace: Support new locations, users, capabilities, or seasonal capacity requirements. A hybrid approach offers […]

Thunderstorms deliver seasonal reminder to assess your Business Continuity plans with TCI

How Business Continuity planning with TCI helps protect your business… First, our experts perform a thorough gap assessment to identify risks, threats and exposure before it’s too late. Then we recommend solutions and action plans to enable you to mitigate and effectively manage a crisis. 40% of small businesses who experience a disaster never recover. […]

Hey, did you know TCI specializes in Building Networks for fast, reliable Broadband, Voice & AV connections?

On schedule and within budget…  When you need to manage a new building, a renovation or a campus addition, our experts will design, manage, install, support and maintain the entire infrastructure. We work with you every step of the way…. TCI has decades of experience building networks you can count on. Our team ensures a […]

Introducing the MiVoice 6900 series of Premium Desk Phones

The Next Generation of Seamless Communications is Here… Breathing new life into the desk IP Phone, Mitel has just announced their new 6900 Series Business Desk Phones – shedding the dreaded Handset cord and adding a great array of new features like Integrated Bluetooth Sync with Smartphones and high resolution color touch displays. We don’t think the desk phone is going […]

TCI Advantage – Combining People, Process and Products to deliver Unmatched Satisfaction

Designed to exceed your expectations, TCI Advantage combines Managed Services with Security, Networking, Hosting and UC solutions  – all customized to connect, protect and support your business. What sets our solutions and client approach apart is our combination of People, Process and Products… People:  For 36+ years, it has been our professional staff, culture of […]

A Message from the CEO

For more than 36 years, we have been providing superior products and customer service and from time to time, we expand and refine what we do… always on the lookout for ways to better serve our current and future customers. Today, I am proud to announce the launch of our newest offering we call the […]

10 Signs You Should Invest in a Contact Center

When it comes to handling your customer contacts, are you Old School?   Or worse, are you a New School operation working with an Old School system? It’s tempting to keep your old systems in place until they die. However, this could be costly for your business. There are many advantages to deploying an affordable […]

The Customer Business Review (aka: CBR) is back and better than ever! 

Customer Business Review (CBR) is back and earlier this year, we started a proactive calling campaign to once again schedule these all important Customer Business Reviews. These 60-minute sessions are an opportunity for us to learn more about your business goals and needs, get feedback on our product roadmap, and share best practices. Over the […]

5 Things You Need to Know About Network Security (but Were Embarrassed to Ask)

  Let’s face it, most of us are not network gurus and while we know security is important, we tend to gloss over things we don’t fully understand…especially if they involve fast-moving technology. TCI wants to make it easier to keep up.  Here’s some of the more common techniques bad guys are using to breach […]