Because remote employees are not physically at the conference table, they miss the non-verbal cues and side conversations, while those attending in person often forget who’s on the other end of the speaker phone. To make your remote colleagues feel connected and valued, here are 8 ways you can help them feel like they’re in […]
Hope for the best, prepare for the worst… The Covid-19 outbreak is moving fast and you’ll need to be flexible in the coming weeks to minimize disruptions to your business. TCI is Ready At TCI, our staff’s welfare and your need for support are top of mind. Rest assured that our customer and tech support staff […]
Mitel’s collaborative Teamwork app is designed for mobility. It transforms the way you work and enables your teams to be more productive and collaborative, whether they’re in the office or on the go. Watch the Mitel Teamwork video Here are some of the cool things you can do with Mitel Teamwork… Stay organized: The personal Dashboard […]
Now you can simplify managing your enterprise phone systems. Join the wave of Multi-site businesses replacing their mix of vendors and outdated phone systems with a centralized, seamless UC as a Service. Reduce costs, increase productivity and improve customer service Our TCI Host service is built on a powerful, scalable cloud platform. It’s a proven […]
Whether you need Wi-Fi coverage for a new building – or you just want a faster network in your office space – TCI has the experience and expertise to get your connections moving as fast as your business… With the proliferation of Wi-Fi enabled devices, every business is adapting to keep up with more devices, […]
An agile team is “marked by ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile? But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, […]
Delegating work to other people sounds great in theory, but let’s be honest… it can sometimes be a struggle to release control. It takes time and effort to send out assignments and follow up on progress, but the reality is you can’t do everything yourself. The good news is that better technology and mobile apps […]
TCI is your local, go-to partner for IT strategic planning… Our experts will analyze your entire IT infrastructure including software, systems, processes, networks and applications. We then provide you with a comprehensive project plan that contains our recommendations. It is our goal to help you exploit the best technology to move your organization ahead and […]
Software-Defined Wide Area Network (SD-WAN) technology can help overcome the bandwidth, scalability, complexity and cost concerns common with legacy network services. With legacy business WAN links – such as MPLS – rapidly exceeding the capacity for which they were originally designed, a software-defined network lets you take advantage of broadband and fiber links to significantly […]
With 2020 upon us, it’s safe to say the cloud contact center has arrived. Over 70% of businesses already have their contact center in the cloud or at least have plans to start the migration this year. What follows are the most important trends you need to know to ensure your cloud contact center stays […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.