Entries by Marketing

Real-time, Anytime… How MiTeam for MiCollab Offers Your Teams an Easier, Better Way to Collaborate

Mitel’s innovative MiTeam app integrates with your MiCollab online collaboration tools to provide a dedicated workspace for team-based meetings, conversations, and content sharing. Designed for a workforce on the go, the embedded app seamlessly extends your company’s mobile reach to remote team members, and it connects teams of any size, even with real-time voice and […]

Make Your Upcoming Move Smoother with TCI Relocation Services

Moving? Expanding? Need the Job Done Right? When moving you’ll need to plan ahead to ensure your communication system and networks are in place and ready to go. Working with TCI takes the hassles out of a big move We ensure your technology gets the attention it deserves. We’ll assess your new space, and help […]

How Mitel-Powered Contact Centers are Evolving to Improve the Customer Experience

While voice-based channels remain the primary communication method with customers today, consumers are increasingly expecting, even demanding, to interact with companies through alternate methods such as text, web chat, email and other social media tools. This means that every company MUST become as fluent in these emerging media channels as they are with voice communications […]

Phone Systems in the Cloud vs. On-Premises vs. Hybrid Deployments

Phone systems have traditionally been deployed on-site, but the lure of the Cloud is strong. Many multi-site businesses are now using a hybrid combination of both… deploying an on-premises system at headquarters and Cloud solutions for the branch offices – all interconnected and centrally managed in a hybrid arrangement. Click here for Mitel’s helpful Decision […]

Need an Avaya Escape Hatch? More Reasons to Go with Mitel & TCI

Avaya filed for Chapter 11 protection in January. If you’re an Avaya customer or were considering one of their systems, Mitel and TCI are ready to help. Ready for Tomorrow With any Mitel solution, your investment is future-ready, even as you grow or decide to shift from on-premises to cloud communications. Mitel’s expansive portfolio of […]

Digital Transformation: Understanding the Digital Imperative

A major challenge for businesses in every industry is how to maintain and increase competitive advantage in today’s dynamic economy. Companies can no longer simply differentiate their products and services along a single dimension – like price, features, quality, and support. Except for commodity goods and services, the lowest price doesn’t guarantee a sale, poor […]

The TCI Difference – We Are NOT Your Average Cloud, Hosted Voice or UCaaS Provider

Individually Designed… Flawlessly Engineered… Meticulously Implemented Solutions Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market. Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements.  Every […]