TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Overwhelmed by the RFP Process? Simplify Your Life with Our Sourcewell Contract
/0 Comments/in Blog /by MarketingWork for a government, education, or nonprofit agency? You can choose between two options when you’re ready to purchase a communications system — both of which will satisfy your bid requirements: Request for Proposal (RFP) Sourcewell Contract Purchasing Why Do Bid Requirements Exist? Every publicly funded agency must put projects up for bid to provide […]
Hurricane Season & Stronger Storms – How Business Continuity Planning with TCI Helps Protect Your IT Assets
/0 Comments/in Blog /by MarketingTCI’s cutting-edge Disaster Recovery solutions are tailored to help protect your entire IT environment – from data and applications to office computers, mobile devices, networks, and phone systems. Will your business continue to operate when disaster strikes? Here are just some of the ways TCI’s comprehensive approach helps you safeguard what counts: Determine appropriate risk […]
Four Tips to Close the Remote Work Gap
/0 Comments/in Blog /by MarketingWorking from home isn’t going away – in fact, 68% of employees globally still want a hybrid arrangement – even if it means risking upward mobility for more control over their schedule. And companies are looking for ways to create equal opportunities for employees in all locations. Fortunately, the right culture and managerial style backed […]
8 Ways TCI Host Cloud Voice Connects Your Teams and Makes Your Life Easier
/0 Comments/in Blog /by MarketingIn today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI’s Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat. Here […]
Office Move in Your Future? Head Off Delays & Extra Costs… Engage Our Relocation Team Now
/0 Comments/in Blog /by MarketingTCI experts are ready to team up with your real estate people, building manager, and architect to protect your business from last-minute expedites or unexpected change-order costs. We excel in providing broadband services and network infrastructure – wired and wireless – on time and on budget. Our certified engineers and technicians have decades of experience […]
How Mitel Solutions are Making a Difference in Healthcare, Education and Hospitality… And What’s Next for Telephones?
/0 Comments/in Blog /by MarketingEveryday Mitel Phones Make Impacts Around the World Over the past half-century, Mitel has contributed many “firsts” to the history of telephones, but they aren’t creating all these world-first inventions just for the sake of innovation. Mitel develops cutting-edge products so its customers can make the crucial connections they need to move the world forward. […]
What to Look for in a Secure Senior Living Community or Hotel UC Solution
/0 Comments/in Blog /by MarketingCaregiving, Hospitality and Security go hand in hand… Every resident in a Senior Living Community has unique needs, just as the hospitality industry strives to offer personalized experiences to every guest. No business can afford to lose the confidence of its customers, but lost confidence comes at an even higher cost when families have placed […]
Attn. DC Region Financial Services Firms: Check Out the 2023 eGuide to Improve Client Experience and Grow with UC
/0 Comments/in Blog /by MarketingTCI Serves Leading Banks and Credit Unions Across the DC Region Financial organizations must innovate to compete, which is why you need to plan ahead – and stay ahead – of emerging technology trends. Today’s unified communications technology can help your bank or credit union stay on top of customer demand, achieve compliance objectives, and […]
Improve Your Technology Performance with High-Speed Cabling & Wireless Networks
/0 Comments/in Blog /by MarketingTCI has 40+ years of experience designing, building, and maintaining flexible cable and wireless infrastructures that support voice, data, video, security, and multimedia systems… One-Stop-Shop for Cabling Inside & Outside Cabling Rack and Cabinet Layout, Design, Installation Pathway and Conduit Design, Installation Fiber Optic Design, Installation, Testing Copper Design, Installation, Testing CAD, Documentation, Labeling Testing […]
TCI’s Popular Cloud, On-Site or Hybrid Voice Subscription Supports Customized Communications and Improves Customer Experience
/0 Comments/in Blog /by MarketingAcquiring an enterprise-level phone system typically requires a hefty CAPEX investment or lease. But now TCI offers a budget-friendly way to simplify your Communication and Collaboration needs as a predictable OPEX subscription. Why Subscribe to TCI Hosted Voice? Only pay for the number of users you have now – scale up and down as needed […]
Excellent Voice Quality is Critical for Hybrid Work
/0 Comments/in Blog /by MarketingIn our current ‘work from anywhere’ world, a good chunk of the population has come to rely on smartphone apps and softphones to stay connected. This means delivering the best Voice Quality (VQ) possible has never been more critical. For IT teams, guessing the VQ user experience can be like flying in the dark. You […]
4 Call Center Agent Performance Metrics You Might Be Overlooking
/0 Comments/in Blog /by MarketingTransforming your call center into a thriving hub of customer satisfaction requires the right blend of efficient agents who can effortlessly meet customer needs. But have you considered the untapped power of agent performance metrics? These four overlooked or, at the very least, underestimated metrics hold the key to unlocking a data-driven strategy that maximizes […]