TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Raise Your MiVoice Office 250 to the Cloud with OfficeLink… Mitel’s New Mobility App
/0 Comments/in Blog /by MarketingLooking to stay more connected with your customers and co-workers? Missing critical calls? Does your business rely on being available for every revenue opportunity? Available as a subscription-based service for the MiVoice Office 250 platform, Mitel’s new OfficeLink App connects your phone system to the Cloud. The app supports mid-call functionality features not typically available […]
Get to Know Affordable MiCloud Connect… the Mitel-Powered Cloud Voice Service for Small & Mid-Sized Businesses
/0 Comments/in Blog /by MarketingIs your business outgrowing its phone system? Looking for more mobility or new tools to compete? MiCloud Connect lets you move communications and collaboration to the cloud with confidence… And beat the competition by making your teams more productive, enhancing the Customer Experience, and improving your business intelligence. All this from Mitel, the global leader in […]
Mitel’s CloudLink Solution… Everything Begins with the Gateway Connecting Your On-Premises Platforms to the Cloud
/0 Comments/in Blog /by MarketingCloudLink is Mitel’s innovative application development and delivery solution. Our Blog Post from last month provides an introduction and overview. As discussed, CloudLink allows businesses to leverage their existing Voice and IT assets, while adding and extending new capabilities from the Cloud. A key component of this app development and delivery solution is the CloudLink […]
Access Mitel’s Entire Pallet of Tools via TCI Host – Your Customized Cloud Voice Service
/0 Comments/in Blog /by MarketingTCI Host service is all about flexibility Add new cloud-based tools to your existing business phone system, and when you’re ready, migrate your platform to the cloud and reduce your overall telecom costs. Cloud communications isn’t an all-or-nothing endeavor There are several deployment models you can choose from depending on your business’s unique situation, and […]
Mobilize Your Enterprise With Mitel’s MiVoice 6900 Premium Desk Phones
/0 Comments/in Blog /by MarketingMitel’s MiVoice 6900 series desk phones enable you to become more mobile with one-touch Bluetooth pairing and seamless integration with your mobile phone. Not only can you stay productive by easily switching calls between your desk phone and your mobile phone, you can have mobile and desktop contacts automatically sync between your devices. 6900 Series […]
TCI Host – Cloud Voice Solution Simplifies Communication, Management & Budget
/0 Comments/in Blog /by MarketingWhen you combine flexible communications, mobility and the cloud, borders disappear, barriers collapse, costs drop and productivity rises. If these sound like the kind of advantages you want to bring to your business, it’s time to move to the Cloud with TCI Host. Talk, Chat, Share & Meet With TCI Host, you get all the […]
The 5 Most Important Contact & Call Center Trends
/0 Comments/in Blog /by MarketingWe’ve seen a lot of changes to the call center and Customer Experience landscape in recent years. Cloud communications and a distributed workforce have been on the minds of many our clients. The need to integrate social media channels is becoming more important than ever. Here are 5 of the strategic trends shaping up to […]
Internet of Things: How Mitel is Giving Machines a Voice
/0 Comments/in Blog /by MarketingConnecting devices allow businesses to operate more efficiently. The IoT’s ability to automate tasks like monitoring, sensing, and data collection is driving its adoption across many industries. A new IoT innovation is being enabled by Mitel – giving connected devices a ‘voice’ to alert people who can interact and address whatever situation a device is […]
Mitel CloudLink Streamlines App Development to Empower Business Transformation
/0 Comments/in Blog /by MarketingBusinesses are continually looking for ways to streamline and automate workflows and increase productivity to the point where all elements of their organization – people, processes, data and things – can connect and communicate seamlessly to enable growth. Mitel addresses these needs with CloudLink, an application development and delivery platform that allows businesses to leverage […]
Why Affordable Call and Screen Recording Makes Good Business Sense
/0 Comments/in Blog /by MarketingMany industries are faced with legal and regulatory compliance guidelines that require them to record their phone conversations, but businesses in every industry can benefit as well. Here’s how… Document customer transactions, both Voice & Screen Meet compliance requirements Resolve customer disputes Enhance employee productivity Improve internal processes Train and coach customer service representatives Call […]
The “Cloud” Defined – What it Means for Your Small or Mid-Sized Business
/0 Comments/in Blog /by MarketingImagine being able to access company data, applications, services, and resources Anytime, Anywhere. That’s the idea behind the “Cloud” – an efficient, flexible and cost-saving IT platform – that small and mid-sized businesses are rapidly adopting to save money and improve day-to-day operations. The Cloud makes it much easier for small and large enterprises to […]
Managing Multiple Offices? TCI Connects the Dots
/0 Comments/in Blog /by MarketingWherever you have office locations, TCI’s National Account team takes care of everything, including the design and implementation of your new systems. We’ll also arrange the office infrastructure and cabling for you, including wireless access points. TCI makes it easy for you to expand your business regionally, nationally or internationally, providing you with… Simplified procurements […]