What Role Does the Office Play in the Future of Work & What Tools Will Your People Need?

Do businesses still need expansive campuses in a post-pandemic world? With approved vaccines now being administered globally, now is the time to start evaluating what work will look like in the future: fully remote, return to a 100% office environment, or adopt a hybrid of the two?

SMB Group’s Co-founder and Partner, Laurie McCabe, offers some guidance to help you decide…

Evaluating Roles

As you look ahead into 2021, evaluate which roles truly need to be fully in-office, which can be fully remote, and which can be a hybrid. In remote roles, consider which can be worked from different states or even spread across the world. It may be a good idea to avoid recreating what you were doing before the onset of the pandemic. This is an opportunity to see what might work best for your employees and your business going forward.

Accommodating a Hybrid Workforce

Examine how you need to digitize your business processes so that employees can do their job anytime, anywhere. Laptops are a must if you want to give your staff the flexibility to work at home as well as the office, of course. The ability to answer work phones securely from personal devices is another essential component of a hybrid workforce. For the office itself, consider flexible workstations to accommodate hybrid workers when they need to be on the premises.

Who Needs to Work Collaboratively?

Investing in collaborative tech is the key for a remote or hybrid workforce. It helps to keep employees connected to each other and to customers. To maintain this level of engagement, access to certain tools is crucial:

  • Videoconferencing – Face-to-face time is always vital, whether it is achieved in person or remotely via video.
  • Chat – Not all communications have to be in person or synchronous. Text-based chat can help your employees avoid videoconferencing fatigue while still staying connected.
  • Collaboration Solutions – TCI offers a suite of collaboration software to help enable the sharing of info via voice, video, and instant messaging.
  • VPN – An encrypted connection to the Internet keeps data secure and uncompromised. A VPN allows a remote workforce to send and receive data as securely as if they were on site.

Securing Employee Well-Being and Engagement

Flexibility is the key for making sure employees’ needs are being met. Instead of forcing everyone into a single way of working, many businesses are looking at ways to promote a hybrid workforce, with workers able to choose the work environment that suits them best. This type of flexibility will also help businesses attract and retain top talent.

Preparing Now for Life Post-Pandemic

Just like we weren’t quite sure what life in a pandemic would look like, we can’t be entirely certain of how the world will look on the other side of the pandemic. But we can use what you’ve learned over the past year as a guide to the next phase.

TCI is ready to assist you in preparing for the next phase of work with innovative communication and collaboration solutions. Contact us today at (703) 321-3030 or info@tcicomm.com.


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