Get to Know TCI’s Support Plans… Annual Agreements and Ad hoc On-Call

Our customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We offer everything from traditional ad hoc support to annual plans.

TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year…

  • Telecom system moves, upgrades and service
  • Maintenance contracts
  • Managed Services
  • Monitoring service (Telecom and Network)
  • Service level programs

Extended Service and Support

  • Discounted labor bundles (2, 4, 6 and 8-hour units)
  • Labor can be used for anything
  • Flat rate annual contract with no trip charges
  • Extended hours 7 am to 9 pm Monday through Saturday

Maintenance Contracts

  • Flexible programs
  • Alarm monitoring and reporting option

Four packages to choose from:

  • Parts coverage
  • Parts & Labor business hours
  • Parts & Labor business hours, plus free remote MAC
  • Parts & Labor with 24-hour labor coverage, plus free remote MAC

Take the headaches out of managing your Voice and IT… Contact the TCI relief team to customize a support plan that makes sense for your business: (703) 321-3030 or info@tcicomm.com.

 

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