Best Practices… Taking it Step-by-Step to Your Smooth, Resilient Cloud Migration

With more companies moving to the cloud to support remote work requirements, due diligence is essential. Moving to the cloud is a major undertaking, but it has to happen. There’s not only a pandemic to deal with, but legacy systems are expensive to maintain. To ensure your cloud migration is smooth and resilient keep these […]

Adding Staff? Deploy UC Apps & Mobile Tools on Day One so They Can Hit the Ground Running

Assimilating new employees can be a slow, cumbersome process for any business, especially during COVID. If things don’t go well, new employees can take longer to reach their full potential, which can negatively impact your bottom line. If new employees get frustrated, they might even quit, forcing you to start all over. The key to […]

The Challenge of Remote Work & Maintaining Financial & HIPAA Compliance

With millions of people working from home in response to the pandemic, many businesses have embraced remote work as the “new normal.” This arrangement looks like it may permanently change how many leaders approach how they work, manage employees and structure their organizations. But some things will not change… Enforcement of regulations such as the […]

5 Ways to Safeguard your Business from Cyber Threats

One thing that has been fueled by the pandemic is the increasing frequency and greater scope of IT cyber attacks. And still, many businesses remain ill-prepared. Over one-third of small business owners recently surveyed admit they were at risk of falling victim, and a third said they were not confident that their business would recover […]

Looking Ahead… Evolving 2021 Cloud Trends

The vast majority of businesses are now utilizing cloud services. But just because the cloud revolution has already happened doesn’t mean it has reached an endpoint. With the cloud still evolving in 2021, it is worth examining how three emerging trends will impact businesses, and what business owners can do to prepare. 1. Artificial Intelligence […]

How Flexible Cloud Voice Service Can Strengthen Your Business

Over the last few years, Cloud Voice service has quickly taken over old-school landlines and premises-based systems as the preferred small business and enterprise communications solution. With the pandemic, cloud solutions have taken on new importance. TCI’s Cloud Voice offering is TCI Host, an all-in-one service that supports all of your communications needs – including […]

What Role Does the Office Play in the Future of Work & What Tools Will Your People Need?

Do businesses still need expansive campuses in a post-pandemic world? With approved vaccines now being administered globally, now is the time to start evaluating what work will look like in the future: fully remote, return to a 100% office environment, or adopt a hybrid of the two? SMB Group’s Co-founder and Partner, Laurie McCabe, offers […]

Mitel Rolls Out IP Phones Protected with Antimicrobial Technology

TCI has been serving healthcare providers with innovative communication solutions for over 40 years. And the innovations continue… With the increased awareness of health issues in office and home workplaces, Mitel has launched a series of IP phones built from plastics protected with antimicrobial technology. The phones feature surfaces that are treated with a silver-based […]

Remote Work and Hybrid Workplaces… The Future of Work is Now

Remote and hybrid work is no longer the future of work – it’s the “now” of work. But connecting and collaborating with coworkers can be a challenge. We’ve all had our share of setbacks and lessons learned, but at TCI we’ll make sure your business communications are optimized for your future success. We’ve been designing, […]

Get to Know TCI’s Support Plans… Annual Agreements and Ad hoc On-Call

Our customers appreciate having a choice of service programs for keeping their Voice and IT systems running smoothly. We offer everything from traditional ad hoc support to annual plans. TCI’s factory certified technicians provide installation, repair and maintenance services 24 hours a day, 7 days a week, 365 days a year… Telecom system moves, upgrades […]

Top Tech Trends in the Hospitality & Lodging Industry… Some May Make Sense for Your Business

Hotels, motels and other hospitality businesses once occupied a fairly simple space in people’s lives – they were a place for guests to lay their heads while away from home. But anyone who’s spent time on the road in recent years knows that the role of technology has greatly expanded. Here are some of the […]

Digital Transformation in 2021… Keeping Up with Touchless & New Ways to Connect with Customers

Adaptation has always been a necessity for survival, but now businesses are finding that they have to adapt virtually overnight to stay afloat. Touchless technology in the form of contactless payments, expanded mobile app offerings and remote contact centers is becoming the new normal for businesses across industries. Touchless technology is impacting the B2C world […]