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Act Fast… RingCentral Promotion for Mitel On-Premises Customers

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This offer expires December 31, 2022

Upgrade to the #1-rated cloud communications and collaboration solution – RingCentral MVP (Message. Video. Phone.) service – ranked as a market leader on the Gartner Magic Quadrant.

For existing Mitel on-premises customers moving to the cloud, you’ll receive:

  • 20% discount off RingCentral MVP service
  • 2 months free for a 2-year term or 3 months free for a 3-year term
  • May be eligible for free phones (up to 50)

Why is RingCentral MVP So Popular?

  • Unmatched SLA-backed reliability – 12 quarters at 99.999% uptime
  • Class-leading security / Advanced analytics and insights
  • Advanced team messaging, video meetings, and telephony features
  • 275+ integrations with mainstream business applications
  • Global footprint with local and toll-free in more than 110 countries

For more details and to take advantage of this limited-time offer, contact us today: (703) 321-3030 or GetHelp@tcicomm.com.

 

Get to Know TCI’s Latest Cloud Communications Service… RingCentral MVP

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Our solutions line-up expanded earlier this year with Mitel’s rollout of RingCentral MVP cloud service. It’s become a popular option for organizations that are ready to transition to the cloud from their Mitel on-premises systems.

And, if your current cloud provider is falling short, MVP is ideal for anyone looking to streamline internal collaboration and better connect with their customers.

With integrated Messaging, Video Meetings, and Cloud PBX, RingCentral MVP offers:

  • A unified, collaborative hub for team messaging, video meetings, and telephony
  • Enterprise-grade security and unmatched reliability with a 99.999% uptime SLA
  • A global footprint in 100+ countries and localized in 15+ languages
  • 250+ out-of-the-box integrations with business apps and open APIs for custom needs
  • Simple and centralized web-based user and system administration
  • Advanced analytics and insights
  • Access from anywhere on your device of choice — desktop, tablet, or mobile.

Here’s more on each element of MVP — Message. Video. Phone — and how the service integrates with the Business Apps your team uses every day:

Message

  • Message colleagues and clients from your PC or mobile device. Invite guest users to collaborate for free.
  • Set a custom status to indicate your availability.
  • Create teams around projects, specific topics, and departments.
  • Assign tasks to individuals or project teams.
  • Share links and files with no size or storage limits.

Video

  • Join meetings easily — no downloads or plugins needed.
  • Enjoy HD audio and video, and screen share with up to 200 interactive video participants.
  • Easily schedule meetings with calendar integrations with Office 365 and Google Calendar.
  • Switch a live meeting between devices with one click.
  • Get in-meeting chat, virtual backgrounds, closed captioning, cloud recordings, and powerful background noise reduction technology for a great participant experience.

Phone

  • Use one business phone number for calling, business SMS, MMS, and fax, so your personal number stays private.
  • Customize settings such as business hours and greetings, and route incoming calls efficiently to specific departments with a multi-level auto attendant.
  • Manage active calls efficiently with advanced call controls to transfer, record, flip, or park the call.
  • Flip live calls between your desktop and cell or switch a call to video in just one click.

Integrations

  • Bring advanced communications functions into the productivity apps you use every day like Microsoft and Google.
  • Automate your sales cycle and enhance delivery and customer support through integrations with Salesforce, Zendesk, and ServiceNow.
  • Back up your communications data with RingCentral Archiver to your preferred cloud storage provider like Smarsh, Google Drive, Dropbox, and more.
  • Build custom integrations with open APIs to meet your business’s specific needs.

Bring your teams and customers together on the industry’s #1 business communications platform. Let’s talk about your business and how we can connect you to achieve more success. Contact TCI today at (703) 321-3030 or info@tcicomm.com.

Top 6 Benefits of RingCentral MVP for Mitel On-Prem Customers

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Cloud communications make it easier than ever to collaborate, connect, and work together effectively

To keep up in this new era of remote and hybrid work models, it’s imperative that organizations proactively adapt to this emergent way of communication and way of doing business.

Mitel and RingCentral have created a seamless cloud migration process specifically for Mitel on-prem customers, providing you with an effortless path to the cloud…

1. Easy Transition

RingCentral and Mitel worked together to ensure that your transition to RingCentral Message Video Phone (MVP) will be as smooth and hassle-free as possible. We’ve made the migration process simple for Mitel customers, with no disruptions at all to your business.

2. Improved Flexibility

RingCentral MVP’s integrated system allows you to seamlessly switch between various platforms, such as effortlessly going from your video call to your cell phone, without interrupting any communications. This makes remote work so much easier!

3. Superior Security and Privacy

Trust that your data is safe at every level with exceptional security, global reliability, and privacy. With dynamic end-to-end encryption, we empower our customers to do their best work – from anywhere and everywhere.

4. First-class Reliability

The importance of connectivity is at an all-time high during this age of remote and hybrid work environments. With reliability as a critical factor in productivity, RingCentral effectively shields you from ever having a dropped or poor connection.

5. Seamless Integrations

This cloud solution blends in smoothly with the business tools you already use every day. With its pre-built and custom integrations, MVP will make work significantly easier, boost productivity, automate workflows, and reduce the annoyances of daily tasks.

6. All-in-one Solution

By having a unified communications platform that does it all – message, video, and phone – on any device of your choice, RingCentral MVP’s single-solution approach eliminates the necessity of using multiple tools to get the job done.

Video: RingCentral MVP – Welcome to Simpler Communications [2:25 min.]

Better, Faster, Stronger

RingCentral MVP puts all your communication tools in a single hub on your desktop, making them effortlessly accessible, easy to manage, and enabling focused, effective collaboration for your teams – whether they work in the office, at home, or any place in between.

The TCI, RingCentral and Mitel partnership works harder so that you can work smarter.

NWEA – RingCentral Customer Success Story

It’s Time to Start Achieving Your Top Business Priorities

Take advantage of what RingCentral MVP has to offer and start seeing a difference in your quality of work today. With the simple transition from your current on-prem solution to RingCentral MVP, you will unleash the full potential of this easy, intuitive all-in-one tool with support from our dedicated teams, layered security, and a full force of advanced integrations.

Explore the possibilities of cloud communications… Contact TCI today: (703) 321-3030 or info@tcicomm.com.

Flexible Funding & Delivery Models… Why Migrating to the Cloud is More Affordable than You Think

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Most businesses recognize that modernizing their communications technologies will help them increase productivity, improve customer satisfaction and sharpen their competitive edge. But many are sticking with the technologies they have today because they don’t believe they can afford to do anything else.

The good news is funding and delivery models for communications technologies have become far more flexible in recent years. This flexibility opens the door for almost every business to start on the path to modernization.

CapEx Funding Strategies May Be Holding You Back

Traditionally, CFOs have preferred to buy IT infrastructure outright as a capital expenditure (CapEx) because they could use the associated amortization and depreciation costs as tax deductions. While these financial benefits are helpful to businesses, a CapEx purchase strategy for communications systems also comes with downsides.

  • A significant cash outlay is required to initiate the purchase.
  • Hardware is particularly notorious for becoming obsolete in shorter-than-expected timeframes.
  • There’s a significant risk that purchased resources will remain idle or underused over the lifetime of the system.
  • Purchased on-site hardware and software systems consume space, and they must be maintained, powered, and cooled.

An OpEx Strategy Increases Flexibility On Every Front

With an OpEx strategy, businesses don’t purchase the communications system hardware or software. Instead, they pay a monthly, quarterly, or yearly fee to access communications capabilities that are offered in a subscription model. All hardware and software are owned, operated, and maintained by another company, and communications costs become day-to-day business costs. When technology is an operating expense, businesses can:

  • Pay only for the capacity they currently need, so capital is never tied up in under-used hardware and software
  • Write off the entire subscription cost each year rather than just a percentage of the total CapEx purchase price
  • Free up large amounts of capital that can be invested across the company
  • Avoid the need to borrow money or divert money from other projects to pay for large, upfront technology costs
  • Reduce the costs of system operation, management, and maintenance
  • Streamline cash flows by eliminating large, sporadic cash outlays
  • Simplify and accelerate budgeting exercises because short-term spending requirements are lower

Cloud Communications Solutions Leverage the Benefits of OpEx Funding

The limitations of CapEx strategies, combined with the availability of subscription-based, cloud-hosted communications solutions, are leading many CFOs and CIOs to choose OpEx funding models for business communications systems.

With this approach, businesses can immediately start migrating to the cloud at a pace that makes the most sense for their communications requirements, business goals, and budgets. For many businesses, a hybrid approach that combines existing on-premises solutions with cloud-based applications could be the right way to start the journey to the cloud.

TCI Is Ready To Help

Your local TCI experts are ready to discuss the benefits of an OpEx funding strategy for your communications system as well as the pros and cons of different cloud migration strategies.

Don’t let financial roadblocks be an obstacle to cloud migration. For flexible financing arrangements, contact us today at (703) 321-3030 or info@tcicomm.com.

 


Is an Aging Phone System Slowing Your Business? Adopt a Cloud-First Mentality to Boost Your Communications

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It’s going to happen… After years of faithful service, your premises communications system will eventually reach the end of its useful life. Maintaining and upgrading the hardware may become difficult or just won’t make financial sense. Updating the software may no longer be the path to all those advanced features you need to maintain efficiency and productivity.

Charting a New Path

The reality of diminishing returns will kick in and you’ll find yourself considering a new system. You’ll be faced with two potential paths to follow. You could replace the aging communications system with a new premises solution and go through all the deployment, configuration, and adjustment processes that go with it. Or you could chart a new path with a cloud-based communications solution.

Flexible and agile cloud infrastructure makes it easier to adapt to an ever-changing market environment. The pandemic has demonstrated the ease of access and speed to activation that cloud technologies provide. Enterprises that were already leveraging cloud-based communications systems were able to easily make the transition to remote work. Those without some form of cloud technology were left playing catch up.

A cloud-based communications system streamlines interactions between employees and partners and suppliers. With unified communication and collaboration tools, it can increase efficiency and improve customer service. It can also be the anchor of a digital technology strategy that leverages a variety of Software as a Service (SaaS) offerings.

Look Beyond Immediate Requirements

Consider the big picture by looking beyond immediate needs and factoring future evolution into your thought process:

  • A purpose-built cloud solution provides unified and scalable communications to anyone, anywhere, and on any device.
  • It enables more mobility, rich enterprise and team collaboration, and exceptional customer experiences.
  • The cloud can provide the flexibility and scalability to integrate with a variety of SaaS business support and productivity tools to further transform business processes.

TCI can help you migrate to a cloud communication solution that is customized for your business needs. Contact us today at (703) 321-3030 or info@tcicomm.com.

 

Best Practices… Taking it Step-by-Step to Your Smooth, Resilient Cloud Migration

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With more companies moving to the cloud to support remote work requirements, due diligence is essential. Moving to the cloud is a major undertaking, but it has to happen. There’s not only a pandemic to deal with, but legacy systems are expensive to maintain. To ensure your cloud migration is smooth and resilient keep these three principles in mind…

1. Plan for Now, Plan for the Future

Doing your homework pays off in the long run. First, identify all the relevant stakeholders – those who will be most impacted by changes in applications and accessibility – and discover what’s most important to them. What are their key workflows? What applications and tools are essential for them to do their work? What’s most likely to be impacted by the migration? After completing this process, you will be better able to develop a detailed deployment plan that takes each stakeholder’s unique needs into account.

Next, decide what will go to the cloud. Examine each application and determine if it makes more sense to migrate it, keep it local, or upgrade it to a native cloud application or Software-as-a-Service (SaaS) application. Evaluate how each decision will impact your overall infrastructure. The discovery and evaluation process may also help you to project future needs.

2. Actively Manage Change

When designing your cloud migration, identify each significant moving part that could create problems, and develop a plan to mitigate the issues.

When you shift applications to the cloud, will you have the IT personnel with the skill set you need? If not, you might have to hire new team members or retrain current employees. Workflows will change. Responsibilities and roles may change. Think ahead and assemble the players you need. Consider forming a dedicated team just to manage the migration.

3. Test for Resilience before Migration

Because resilience is so crucial to the business, it pays to prepare and test your systems before deployment…

Ask your vendors for demonstrations before you go live. They should be able to walk you through every step in the process.

Because there will be bumps along the way, make sure you’ll have access to real-time data in case you want to step back and change your plan.

Preparing for cloud migration is a good time to reevaluate your back-up and recovery solutions to make sure they’re strong and aligned with the company’s business strategy.

Moving your communications to the cloud shouldn’t be intimidating. With a strong partner like TCI on your side, you and your stakeholders can rest assured that the migration will go smoothly. Contact us today at (703) 321-3030 or info@tcicomm.com.