Is an Aging Phone System Slowing Your Business? Adopt a Cloud-First Mentality to Boost Your Communications

It’s going to happen… After years of faithful service, your premises communications system will eventually reach the end of its useful life. Maintaining and upgrading the hardware may become difficult or just won’t make financial sense. Updating the software may no longer be the path to all those advanced features you need to maintain efficiency and productivity.

Charting a New Path

The reality of diminishing returns will kick in and you’ll find yourself considering a new system. You’ll be faced with two potential paths to follow. You could replace the aging communications system with a new premises solution and go through all the deployment, configuration, and adjustment processes that go with it. Or you could chart a new path with a cloud-based communications solution.

Flexible and agile cloud infrastructure makes it easier to adapt to an ever-changing market environment. The pandemic has demonstrated the ease of access and speed to activation that cloud technologies provide. Enterprises that were already leveraging cloud-based communications systems were able to easily make the transition to remote work. Those without some form of cloud technology were left playing catch up.

A cloud-based communications system streamlines interactions between employees and partners and suppliers. With unified communication and collaboration tools, it can increase efficiency and improve customer service. It can also be the anchor of a digital technology strategy that leverages a variety of Software as a Service (SaaS) offerings.

Look Beyond Immediate Requirements

Consider the big picture by looking beyond immediate needs and factoring future evolution into your thought process:

• A purpose-built cloud solution provides unified and scalable communications to anyone, anywhere, and on any device.
• It enables more mobility, rich enterprise and team collaboration, and exceptional customer experiences.
• The cloud can provide the flexibility and scalability to integrate with a variety of SaaS business support and productivity tools to further transform business processes.

TCI can help you migrate to a cloud communication solution that is customized for your business needs. Contact us today at (703) 321-3030 or info@tcicomm.com.