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Digital Transformation: Understanding the Digital Imperative

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A major challenge for businesses in every industry is how to maintain and increase competitive advantage in today’s dynamic economy.

Companies can no longer simply differentiate their products and services along a single dimension – like price, features, quality, and support.

Except for commodity goods and services, the lowest price doesn’t guarantee a sale, poor quality is never acceptable, and customer service requires far more than a friendly smile.

Instead, perceived value, functional match to requirements, exceptional quality, and total customer experience across all touch points are all important aspects of the new competitive norm.

Continued success is now based on being able to capture new opportunities in a rapidly changing market.

Businesses must find innovative and creative new ways to engage, attract, and retain their customers.

Learn more about how Digital Transformation has become a top initiative for business and IT leaders… and how you can enable it.

Click here for your FREE ebook

Is your business positioned for digital transformation? TCI has solutions to get you there… Contact us today at (703) 321-3030 or info@tcicomm.com.

 

The TCI Difference – We Are NOT Your Average Cloud, Hosted Voice or UCaaS Provider

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Individually Designed… Flawlessly Engineered… Meticulously Implemented Solutions

Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market.

Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements.  Every TCI HOST/UCaaS client is provided a fully-featured, dedicated arrangement that doesn’t share resources with any other customer.  Unlike “One Size Fits All” offerings, our solution will not restrict access to features or limit your deployment options.

Flexible Deployment & Acquisition Options

Exploiting the flexibility of IP technology, your virtualized UC platform may be deployed on your premises, in a public or private cloud, or any data center location, including TCI’s.  You can Rent, Lease, or Purchase and we offer Fully Managed or Self-Managed support.

We’re Proven & Experienced 

  • Providing service and solutions for 36+ years
  • More than 3,000 systems installed – local, nationwide, globally
  • Over 35,000+ lines under service contracts
  • Mitel Certified Voice & Data Technical Engineers
  • 24 x 7 x 365 Live Answer Customer Service

A Seamless, Easy Transition

Unlike other Business VoIP providers, TCI takes care of all the important details for you, from delivering phones to network testing and set-up, feature programming, training, and ongoing support.  Ready to simplify and improve your Business Communications?

Learn more about The TCI Advantage

Contact us today at (703) 321-3030 or info@tcicomm.com.

Mitel Rolls Out CloudLink… Customized App Development for Your Unique Communications and Workflow

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The way we communicate is changing forever. Our connected world is undergoing a digital transformation, creating fundamental shifts in the way we work and live.

With an aggressive strategy focused on innovative application development, Mitel is transforming TCI’s business too, enabling us to refine solutions to meet our customers’ specific industry and business communication needs.

Dubbed Mitel CloudLink…

Mitel’s new approach allows us to break the complex communication workflows within your business into building blocks so apps can be precisely tailored to the unique ways you work and connect.

And, with its application platform open to customers, partners and business app developers, Mitel lets you decide who builds the personalized communications experience your business needs.

The possibilities are endless. 

No matter the industry you’re in – retail, healthcare, education, hospitality, any industry – Mitel’s applications can be specifically optimized to how you operate. With easy-to-use intuitive tools natively integrated into your phone’s operating system, the custom applications streamline and simplify your business communication workflow so you connect faster, easier and better.

TCI shares Mitel’s singular purpose and vision…

To provide seamless communication that transforms businesses. Your business.

Video Overview 

Learn more about Mitel’s CloudLink and the potential it has to transform your business. Contact us today at  (703) 321-3030 or info@tcicomm.com.

Moving your IT Services to the Cloud? How the same benefits (and more) apply to Voice

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Digital transformation has become a top initiative for business and IT leaders.  The same compelling reasons you’re exploring (or have already adopted) Cloud Computing also fit Voice. This list of benefits just scratches the surface…

  • Adopt Cloud Voice at your own pace: Support new locations, users, capabilities, or seasonal capacity requirements. A hybrid approach offers seamless integration and migration between on-premises and cloud-delivered services.
  • Choose exactly what you need: Pay for only what you need, when you need it.
  • Provide employees with flexibility to work anytime, anywhere: Work is no longer a place – it’s something you enable. With Cloud VoIP, you can embrace mobility and empower your employees to work anywhere, anytime, on any device – even during business disruptions.
  • Make managing phones and systems easier and more efficient: Voice on a virtualized platform centralizes management.  You can stop patching your employees’ devices on an individual, manual basis – saving you time, money and frustration.
  • Get new employees up and running in minutes: Streamlined deployment enables new staff to plug in a fully-featured display phone or access the system via their smartphones.

Learn more about Cloud Communications

Digital advances are transforming business operations.  Check out Cloud Communications for Dummies, Mitel Special Edition, which explores how the world of business communications is changing.

Click here for your FREE ebook

Ready to learn more?  Contact us today at (703) 321-3030 or info@tcicomm.com.

 

 

 

 

 

 

 

Hey, did you know TCI specializes in Building Networks for fast, reliable Broadband, Voice & AV connections?

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On schedule and within budget… 

When you need to manage a new building, a renovation or a campus addition, our experts will design, manage, install, support and maintain the entire infrastructure.

We work with you every step of the way….

TCI has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Voice, Data, Audio-Video and Surveillance needs.

  • Design – build Solutions
  • Structured cabling: fiber, copper, riser, backbone
  • Network Access: MPLS, Internet, Trunking, Broadband
  • Network Backbone:  Switches, Routers, POE
  • Network Security: Firewalls – Purchased or Managed
  • Wireless Networks:  Secure Corporate & Guest Managed Wi-Fi
  • Sound Masking / Paging
  • Emergency / Mass Notification: Premise or Cloud Based solutions
  • CCTV – Entry Access Solutions
  • Conference Rooms: AV & Video Conference Solutions

Engage us before your building plans have been finalized. We’ll ensure that all network requirements are included in the plans, saving you money by avoiding change orders later.

Learn More

Ready to speed up your business?  Contact us today at (703) 321-3030 or info@tcicomm.com.