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Schedule Your Mid-Year TCI Technology & Business Review Today!

Improving Operations with Better Technology Starts with a Conversation

Now is a good time to evaluate your current office technologies and set strategic goals for the remainder of the year. Whether you’re aiming to simplify your IT infrastructure, enhance connectivity for your hybrid workforce, or explore faster broadband, collaboration tools, disaster recovery solutions, cloud services, or voice systems, a TCI Technology & Business Review is your essential first step.

Why a Technology & Business Review?

Technology evolves rapidly, and staying current is critical to maintaining productivity and competitiveness. Many organizations struggle to keep pace with innovations and emerging applications that can streamline operations and improve communication. Our review sessions provide you with expert insights into the latest advancements, helping you identify opportunities to optimize your technology investments and align them with your business objectives.

Key Focus Areas for 2025

  • Hybrid Workforce Enablement – With hybrid work now the norm, connecting remote and onsite employees seamlessly is vital. We assess your collaboration tools, security measures, and network infrastructure to support flexible work models effectively.
  • Faster Broadband and Network Reliability – As data demands grow, upgrading to higher-speed broadband and resilient networks ensure your operations run without interruption.
  • Cloud and Disaster Recovery – Transitioning to cloud services and implementing robust disaster recovery plans safeguard your voice and data and enable business continuity.
  • UC and Voice Services – Streamline your communications with scalable, cost-effective voice solutions tailored to your needs.

Stay Ahead with TCI

Not sure which technologies or apps fit your business best? Our team will bring you up to speed, providing personalized recommendations to help your business connect more easily and boost productivity.

It all starts with a conversation. Schedule your mid-year planning session with TCI today. Contact us at (703) 321-3030 or GetHelp@tcicomm.com.

 

Mitel + Zoom Deploy AI-First Hybrid Communications & Collaboration Solution

When it comes to communications, one service simply doesn’t fit all.

TCI’s solutions are designed to fit the way you work and achieve your goals. Our flexible hybrid portfolio provides a seamless experience no matter the setup – supporting your frontline and back-office teams working from anywhere.

Zoom + Mitel Working Together

Now TCI is bringing together Mitel and Zoom for clients in the DC region that are looking for next-level meetings, messaging, and virtual workspaces. Together, Zoom and Mitel deliver advanced integration and telephony capabilities that create even better user experiences. Give your teams new capabilities like Visual voicemail, full-feature certification of Mitel devices with Zoom Workplace for users who prefer a desk phone, and active monitoring across your hybrid Zoom Workplace and Mitel environments.

You can place, receive, and manage calls with other team members using Zoom Workplace across a hybrid Mitel and Zoom deployment or connect with external parties – all powered by Mitel’s secure telephony and devices. An integrated directory with Mitel’s UC solutions lets you search contacts, check presence status, chat, call, or start a meeting with just one click.

AI Capabilities

We combine Zoom Workplace and Zoom Al Companion with Mitel’s flagship communication platforms, delivering a highly integrated user experience. You can quickly access important information, prioritize and assign tasks, summarize chat threads, emails, documents, and more.

Higher Productivity

Get critical information instantly, automate routine tasks, and stay informed throughout the workday. This will enable faster decision-making, provide information when and where it’s needed, and help your employees improve their efficiency.

A Better Admin and User Experience

  • Fast, efficient, and centralized provisioning, configuration, and single sign-on (SSO) access for admins and partners
  • Customized services that deeply integrate Mitel’s solutions with Zoom and your environment and business workflows
  • A seamless user experience for meetings through a single application
  • Business continuity and resiliency where it matters most

TCI brings together ‘Best-of-both-worlds’ collaboration, advanced AI, and voice capabilities.

Ready to bring Zoom and Mitel together? Let’s get the conversation started. Contact us at (703) 321-3030 or GetHelp@tcicomm.com

 

The Essential Role of Hybrid Unified Communications in Healthcare

Improving patient outcomes with better UC technology

Hospitals and healthcare clinics are among the most complex technological ecosystems to manage. Staff and patients demand timely, secure, and dependable communication, while administrators often face shrinking budgets and increased regulatory oversight.

Hybrid unified communication (UC) platforms are now designed to address these challenges. They allow healthcare organizations to optimize their infrastructure and investments while maintaining data security. The latest UC features offer valuable integrations that streamline workflows, support frontline workers, and empower collaboration across dispersed teams. Let’s take a closer look…

Maintain Greater Control and Dependability with On-Premises UC

If there are reasons why 37.5% of healthcare organizations report exclusively using on-site deployments and another 12.5% relying on single-tenant private hosted cloud solutions, they are security and dependability.

For healthcare leaders, the top priorities are protecting sensitive data from hackers and ensuring mission-critical communications systems are always running.

During last year’s CloudStrike incident, hospitals and health systems across the country were adversely impacted, with the American Hospital Association (AHA) reporting clinical procedure delays, diversions, and cancellations.

On-premises UC solutions allow healthcare organizations to maintain greater control of their data. By hosting the infrastructure within their physical environment, they have complete oversight of their patients’ electronic health records (EHRs), financial data, and other confidential details.

Hybrid Cloud Solutions: Balancing Modernity and Security in Healthcare

We commonly hear the argument that on-site UC platforms lack the flexibility of cloud-based unified communications as a service (UCaaS), but that oversimplifies the diagnosis. Healthcare tech stacks are complicated. They often depend on legacy systems connected to custom integrations that support everything from EHR management and patient communications to specialized equipment and digital monitors.

In these complex ecosystems, there must be a delicate balance between leveraging modern solutions and maintaining data oversight.

This has healthcare leaders increasingly looking at integrated private or hybrid cloud solutions that provide agility with end-to-end encryption. This tailored approach allows organizations to identify where it makes sense to move to the cloud or stay on-prem. For example, the core on-site platform can remain intact at a central location. At the same time, new clinics or mobile units can utilize an integrated hybrid cloud solution that keeps providers securely connected with their patients and colleagues no matter where they are.

Hybrid Cloud ensures the control of on-premises UC while delivering the go-anywhere scalability of UCaaS. For this reason, it is no surprise that Frost & Sullivan projects hybrid deployments to dominate the UC market – 80% by 2026.

Support and Safety for Frontline Workers

Frontline workers are integral to our healthcare system, and their communication needs are unique. Most doctors, nurses, and support staff are constantly on the go, which means they need access to adaptable and versatile solutions that lead to a positive patient experience and streamlined workflows that make knowledge sharing more efficient.

Security is also a concern. Healthcare workers know challenging situations, but increasingly, they face situations where personal safety could be at risk. Last year, 81% of US nurses experienced workplace violence, including physical abuse and verbal threats.

That sobering statistic is why there is a further focus on the security of healthcare professionals in the workplace. While this requires multiple layers, technology does play an important role. Versatile and fully integrated multi-modal UC solutions like DECT handsets have built-in security features that provide dependable and responsive communication in threatening situations. Critical communications and notification systems can be vital in keeping everyone safe, informed, and connected during emergencies.

Adapting to Regulatory Changes

Healthcare is one of the most highly regulated industries worldwide, and for good reason. Trust between medical professionals and patients is integral to ensuring proper care, which is why strict controls over sensitive patient information exist. Several regulations, including HIPAA, GDPR, and Kari’s Law, are in place to ensure data is safeguarded and the public has direct access to emergency services.

Laws and regulations are constantly evolving and can be specific to certain states and regions, so technology needs to be able to adapt when required. Because on-prem and private cloud solutions are custom-built, updates can be deployed quickly to ensure compliance with changing regulations or legislation.

Enhancing Healthcare Communications through Tailored UC Solutions

UC solutions can create exceptional patient and provider experiences tailored to your healthcare organization’s objectives. Of course, you’ll also need to stay focused on ensuring reliability, security, and compliance.

With so many factors at play when optimizing your legacy solution or moving to the cloud, you’ll want the support and expertise of a trusted, local UC provider.

TCI has been supporting the DC region for 40+ years. We design, deploy, and support the UC technologies that bring healthcare providers and patients together.

Connect with TCI’s local team of healthcare UC experts at (703) 321-3030 or info@tcicomm.com.

 

Preparing Your Organization for the Gen Z Workforce

As Gen Z enters the workforce, businesses must adapt to attract, retain, and maximize the potential of this tech-savvy generation. Here are some key strategies to prepare your organization for the future:

Be open to Flexible Work Arrangements

Gen Z prioritizes work-life balance and autonomy in their professional lives. To appeal to these young talents:

  • Offer flexible schedules that accommodate personal needs
  • Implement remote or hybrid work models
  • Provide opportunities for in-person collaboration and mentorship

By 2030, Gen Z will constitute about 30% of the workforce. Embracing flexibility now will position your company as an attractive employer for this growing demographic.

Exploit Cutting-Edge Digital Tools and AI

Having grown up in a digital-first world, Gen Z new hires expect seamless technological integration in their work environment. To meet these expectations:

  • Invest in comprehensive unified communications and collaboration platforms
  • Incorporate AI capabilities to enhance productivity and decision-making
  • Implement features like calendar integration, document management, and text-to-speech functionality

Encourage a Purpose-Driven Work Culture

Younger generations seek more than just a paycheck; they want their work to have meaning and a positive impact. To engage Gen Z:

  • Clearly communicate your organization’s mission and values
  • Provide opportunities for employees to contribute to socially responsible initiatives
  • Create a workplace culture that emphasizes purpose and meaningful contributions

Aligning your company’s values with theirs will be crucial for attraction and retention.

Take Action Now

By embracing these strategies, you can better prepare your organization for the incoming workforce and future-proof your operations. Gen Z brings unique skills and perspectives that can drive innovation and growth.

Adapting your workplace to their needs and expectations will ensure you harness their full potential. Remember, the future of work is evolving rapidly.

Start implementing these changes today to position your company as an employer of choice for the next generation of talent. Call (703) 321-3030 or info@tcicomm.com.

 

2025 Budget Season is Here – Schedule Your TCI Technology & Business Review Today!

Improving Operations with Better Technology Starts with Your 2025 Planning Session

With budget season here and 2025 just around the corner, now is a great time to start evaluating your office technologies and setting strategic goals.

A TCI Technology & Business Review gets you prepared for the new year, whether you’re looking to simplify your technology, connect your Hybrid Workforce, or thinking about Faster Broadband, Online Collaboration, Disaster Recovery, Cloud, or Managed Voice Services.

Not familiar with the latest innovations or apps?

We’ll get you up to speed so your business can connect more easily and become more productive than ever.

Schedule your 2025 planning session with TCI today. Call (703) 321-3030 or info@tcicomm.com.

 

Making Hybrid Work Successful with the Latest UC Capabilities

A recent survey shows that nearly 7 in 10 workers prefer the option of a hybrid work model, meaning companies that are laser-focused on the Return-To-Work movement without flexibility are losing out on top talent. Navigating this shifting work dynamic can be challenging, but today’s workplaces must evolve to meet the demands of the modern workforce.

An organization’s UC technology can play an important role in this evolution. Modern UC solutions go well beyond voice telephony and, by incorporating omnichannel communication and emerging technologies like AI, are smart investments that allow employers and employees to stay ahead of the curve. When implemented wisely, they can streamline day-to-day operations and make the hybrid work model seamless without compromising the experience and effectiveness of employees.

4 Challenges in Migrating to a Hybrid Work Model

1.   One of the biggest challenges organizations often face when embracing hybrid work is finding the proper way to ensure navigation across a mix of collaboration apps and tools. This has usually meant looking at public cloud deployments. However, that isn’t the only option and, in many cases, may not be the best approach.

2.   Market research by Frost & Sullivan shows that by 2027, more than three-quarters of organizations will be operating hybrid (a blend of cloud and premises-based) telephony environments. That can mean collaboration and conferencing in the public cloud, telephony, and vertical solutions on-premises or in hosted or private clouds. While not all workloads can be migrated to the cloud, TCI can help you find a customized mix that will work for your specific needs to ensure seamless interoperability between specific tools, simplifying daily work for your employees.

3.   Another challenge for the hybrid working model is that remote workers often feel disconnected in these environments. Business leaders can leverage technology to bring remote and in-person teams closer together. The right communication solutions can provide a consistent experience that serves your entire workforce.

4.   You’ll also need to look closer at how your teams handle the security of business data and define processes for protecting communication privacy for individuals. Compliance can be a concern in regulated industries like finance, government and healthcare, so you’ll want to ensure your tools comply with applicable regulations. TCI offers a range of compliant solutions.

Tech Solutions: 5G, AI, Communication Tools

Get up to speed on new technologies that can impact hybrid work and the ability to work from anywhere. To retain top talent, get familiar with the advantages of technologies like 5G, AI, and new communication tools to make hybrid work successful in your organization.

  • 5G offers enhanced mobility at faster speeds with low latency. This, coupled with support for IoT devices such as a paramedic’s radio, location sensors on hospital equipment and patient monitoring devices, make it an excellent investment for those looking to explore the hybrid world.
  • Of course, AI is already being embraced across industries as it streamlines and automates routine processes and helps workers communicate. Natural Language Processing (NLP), a machine learning technology, can help with meeting transcription, translation, and summarization to streamline the development of post-meeting materials such as action items and meeting minutes. NLP can also improve video conferencing, document sharing, and more.
  • Different communication tools such as team workspaces, collaboration platforms, desktop sharing, specialized vertical devices, and instant messages help keep distributed teams connected. Look for communications technology that offers a single experience across multiple devices, so it is easy for employees to switch between work environments without any hassle.

Creating a Seamless Transition

With the continued normalization of hybrid work, there will be a growing emphasis on the interoperability of UC systems. It will be crucial for all workers to have access to technology that works in tandem with their in-office tools so they can work anytime, anywhere. This is especially true for verticals like healthcare and hospitality. For example, bedside infotainment terminals in hospitals can allow patients to communicate directly with nurses and doctors, even if they are off-site. AI virtual assistants can help during and after a call to recap decisions, follow up on action items, and summarize results.

Other critical capabilities for hybrid workers involve equalizing the remote user experience in meetings with the team in an office conference space. This can be achieved by bringing immersive experience capabilities to conference calls, including augmented reality and AI-supported meeting moderation, to increase meeting effectiveness and remote user engagement.

The Power of Next-Gen UC Solutions

In today’s hybrid work environment, having the right UC solutions makes all the difference. With features that offer integration with other technologies like office suites, project management, and CRM (Customer Relationship Management) platforms, modern UC solutions aided by AI and immersive experience tech are set to revolutionize how we work.

By investing in such solutions, you can catalyze more efficient work and foster seamless connections between employees and employers, ultimately reducing stress and boosting productivity and engagement.

Contact your local TCI team today to learn how to engage and empower your hybrid workforce with today’s UC technology: (703) 321-3030 or info@tcicomm.com.

 

TCI Host Cloud Voice Connects Your Mobile Workers and Makes Managing Technology Easier

In today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI’s Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat.

Here are all the ways TCI Host helps you keep your employees connected – wherever they are – and how it makes your job easier…

1. Never Lose Your Place with One Stop for Communication.

How much time do you waste by losing the thread of a conversation? TCI Host makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message and never lose sight of important details.

2. Work from Anywhere, Together.

Gone are the days when teams worked in close proximity and shared a simple project document. In paper, no less. Nowadays, though, team members can be anywhere – at home, on the road, in another country. To stay connected, multi-party videoconferencing, desktop sharing and audio conferencing are key. Everyone on the team can collaborate in real-time.

3. Take the Conversation Smoothly from Text to Voice with Ad-Hoc Meetings.

Big deal on the table? Need fast thinking and even faster decision making? TCI Host helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and keep the conversation going.

4. Respond to Important Messages Faster with Visual Voicemail.

Nothing ushers in a greater sense of urgency – and stress – than checking your voicemail after a long morning of meetings. With our Outlook voicemail integration, messages are sent to email so you can scan and prioritize who to call back first.

5. Get to The Right Person at the Right Time.

The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls asking a question only a subject matter expert can answer, everyone knows where and how to reach them.

6. Be as Productive on the Road as in the Office.

Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. But TCI Host transforms this experience. With its mobile app, employees take the office everywhere and get the same experience on the road as they do at their desks. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.

7. Live in Your CRM…

Which does your sales team love more? Their phone or their CRM? Please, don’t make them choose! When you integrate your phones with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.

8. …Or in Outlook or G Suite.

Sales teams shouldn’t be the only ones who have all the fun. TCI Host also integrates seamlessly with Microsoft Outlook and G Suite, easing the adoption of your new phone system throughout your business.

9. Do More, Spend Less.

Here’s one last thing you might not know, and it may be the best part… You can have a seamless and reliable communications and collaboration tool without breaking the bank. TCI Host offers everything as an affordable monthly subscription.

Our project team handles all the transition details to get it all going for you! Contact TCI today at (703) 321-3030 or info@tcicomm.com.

 

Unparalleled Choice & Flexibility… How TCI Connects You to a World of Seamless Communications

With TCI’s next-gen UC solutions, you can enable new ways of working, supporting your employees to call, chat, and video securely — also stay connected regardless of whether they sit next to each other in the office, or remotely at home.

Applications

TCI brings it all together. Improve your communications experience with apps, ranging from office tools, analytics, workforce management, and campaign management to enhancing organization and site connectivity – and more.

With access to these tools, your team can tackle their work on more devices from any location:

  • Integration with business applications from tech leaders like Microsoft and Google
  • Presence Tools
  • Softphone App on Mobile Devices
  • Unified Messaging
  • Remote control of desktops
  • Outlook client plug-in
  • Microsoft Teams integration
  • Message retrieval from one synchronized message store

Collaboration

Bring teams together with messaging, conferencing, screen sharing, file sharing, and more. Users can stay connected while on the go with our web, mobile, and desktop applications.

  • Virtual workspaces for team meetings, conversations, content review, and project management
  • Team Video conferencing and recording
  • Participant management
  • Desktop application sharing
  • Team and private chat
  • Web-based file sharing

Contact Center

Impress customers with all-in-one interaction management platforms that transform outdated voice-only call centers into omnichannel customer experience centers.

  • Integrate with your CRM, like Salesforce, Microsoft, and others
  • Offer Live Agents, Web Chat, Email, Text Messaging / SMS
  • Monitor and respond to Social Media feeds (Twitter, Facebook, LinkedIn, Instagram, etc.)
  • Automate and access Full Reporting on Your Customer Interactions
  • Improve Customer Experience
  • Become more efficient

Voice

Rich PBX and phone system features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere – effortlessly.

Supercharge your organization’s growth with unparalleled flexibility.

We can design the right mix of UC solutions for your needs today and your goals for tomorrow. Deploy on-premises, via private cloud, public cloud, or a hybrid. Pay upfront or monthly. Use existing devices or the latest models.

It’s Unified Communications, your way. Get started today: Contact us today: (703) 321-3030 or GetHelp@tcicomm.com.
 

Team Collaboration – 10 Benefits of Virtual Meetings Over In-Person Meetings

With the majority of workers now back in their offices or working a hybrid schedule, conventional wisdom says there is nothing better for team collaboration than a face-to-face setting. There are lingering concerns regarding remote work like social isolation, lack of engagement, and challenges with direct supervision.

If you already work on a globally distributed team, you likely find virtual meetings using collaboration tools the norm. Even working locally, with the on-demand gig economy, many professionals find themselves on teams with people they have never met. But still, it works—often very well.

With today’s cloud-based tools, you can easily create a rich team communication experience via high-definition video, audio conferencing, content sharing, and web collaboration—virtually anywhere, on any network or device.

So, here are 10 ways virtual meetings may produce better experiences and results than conventional in-person meetings.

1. More Focus on Business Content

In a virtual setting, the focus is on the business content at hand—what is being discussed and shown—not on the physical presence, appearance, and distracting behaviors of those sitting around us or the environment surrounding or passing by the meeting room.

2. Higher Participation Rates

Your results may vary, but some team members may feel more apt to contribute to the virtual conversation (via voice, text, or content sharing) than a physical meeting. This helps mitigate the focus of ‘all eyes,’ which can be intimidating and yield silence among those less than extroverted.

3. Fewer Logistical Challenges

Virtual meetings require less planning for location and travel logistics, can be set up more quickly, and can take place anywhere without travel costs (not to mention being a greener option).

4. Less Disruption

People can be added and dropped as needed quickly; participants can arrive late or leave early with minimal, if any, disruption to the group. In contrast, it is relatively complex (if not impossible) to physically bring in ad-hoc participants on the fly.

5. Increased Diversity of Ideas

With modern collaboration tools, you have more ready access to collective knowledge, specialized skills, and creativity regardless of where your people are located—even if they are mobile or traveling. Meanwhile, co-located team members may have a more common experience, culture, knowledge, or background, which may seriously limit the diversity of input.

6. Reduced Stress

When your team members don’t have to endure daily commuting to and from the office, their moods may be lighter, and stress levels may be lower. This may lead to happier people coming together to accomplish common goals rather than thinking about traffic jams and crowded transit systems.

7. Dynamic Content Sharing

Traditionally, face-to-face meetings are often limited to predefined content immediately at hand, whereas in a virtual setting, anyone can instantly share relevant content. Dynamically sharing digital content is hard to replicate in a face-to-face team setting.

8. Minimal Side Conversations

The inevitable virtual side conversations via the text chat backchannel are far less disruptive than the physical passing of notes or distracting whispered conversations in a meeting room. How often in face-to-face meetings have we heard someone call out, “People, let’s have one meeting in the room, please!”. With virtual meetings, that problem is largely alleviated.

9. Fewer Germs

Given the cold and flu season, no one has ever caught a bug from attending a virtual meeting. Your workforce may remain healthier and more productive with fewer sick days.

10. No Fighting over Conference Rooms

And… being virtual means you don’t have to find and book that scarce meeting room and ensure enough chairs!

Embracing Virtual Collaboration for Improved Team Performance

For those who have used them, today’s collaboration tools can re-create a face-to-face scenario’s richness, immediacy, and immersive nature—and potentially deliver a lot more on other less apparent dimensions but still have a real impact.

We can now break through the limitations of the conventional “walled” meeting room by seamlessly including those who are mobile, off-site, in other countries, or even on different continents—tapping the collective skills, diversity, expertise, and authority of the greater community.

Plus, teams thrive on relevant content and information that can be shared seamlessly in a virtual setting to enable easier information sharing, faster decision-making, and real-time content collaboration that is difficult to replicate in a traditional meeting room scenario.

TCI designs, deploys, and supports the communications and collaboration tools that will connect your remote, hybrid, and in-person teams. Contact us today: (703) 321-3030 or GetHelp@tcicomm.com.
 

7 Ways TCI Host Cloud Voice Makes Your Life Easier

In today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat.

Here are 7 ways TCI Host helps you keep your employees connected – wherever they are – and how it makes your job easier…

1. Never Lose Your Place with One Stop for Communication.

How much time do you waste by losing the thread of a conversation? TCI Host makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message and never lose sight of important details.

2. Work from Anywhere, together.

Gone are the days when teams worked in close proximity and shared a simple project document. In paper, no less. Nowadays team members can be anywhere – at home, on the road, in another country. To stay connected, video meetings and desktop sharing are essential. Everyone on your team can collaborate in real-time.

3. Take the Conversation Smoothly from Text to Voice with Ad-Hoc Meetings.

Big deal on the table? Need fast thinking and even faster decision-making? TCI Host helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and keep the conversation going.

4. Get to The Right Person at the Right Time.

The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls in asking a question only a subject matter expert can answer, everyone knows where and how to reach them.

5. Be as Productive on the Road as in the Office.

Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. But TCI Host transforms this experience. With its mobile app, employees take the office everywhere and get the same experience on the road as they do at their desks. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.

6. Live in Your CRM…

Which does your sales team love more? Their phone or their CRM? Please, don’t make them choose! When you integrate your phones with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.

7. …Or in Microsoft Outlook, Teams, or Google Workspace.

Sales teams shouldn’t be the only ones who have all the fun. TCI Host also integrates seamlessly with Microsoft and Google apps, easing the adoption of your new phone system throughout your business.

Our project team handles all the transition details to get it all going for you. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.