Any number of threats can take your business offline, including floods, road closures, and fires. Add to all that, a pandemic that suddenly changes where and how work is performed. When your people can’t work, your operations can come to a grinding halt and the collateral damage from your unexpected shutdown can be severe.
In addition to the pain of lost revenues, your customers may find alternative providers, your business could lose its place in supply chains, and your employees could experience stress about their uncertain future.
Paying for expensive redundant services can help mitigate such calamities, but with Unified Communications as a Service (UCaaS) you’ll get a built-in Business Continuity and Disaster Recovery plan – without the extra cost.
Today’s voice systems and services are more powerful than ever and are designed to safeguard your business from a range of contingencies. As long as your team has UCaaS, smart phones and wireless data, and/or laptops with access to WiFi, they automatically have the essential elements of a DR plan.
Equipping your team members and contact center reps with their office tools and apps – as they seamlessly work from home – will enable your business to withstand virtually any local emergency that threatens to shut down your building.
Let’s get ahead of the next disaster before it arrives and talk about exploiting UCaaS for your business continuity plan. Contact TCI today: (703) 321-3030 or email@example.com.