Any number of threats can take your business offline, including floods, road closures, fire and other disasters. When your people can’t get to work, your operations can come to a grinding halt and the collateral damage from your unexpected shutdown can be severe.
In addition to the pain of lost revenues, your customers may find alternative providers and your public image can take a hit.
Paying for expensive redundant services can help mitigate such calamities, but with Unified Communications as a Service (UCaaS) you’ll get a built-in Business Continuity and Disaster Recovery plan – without the extra cost.
Today’s voice systems and services are more powerful than ever and are designed to safeguard your business from a range of contingencies. As long as your team has UCaaS, smart phones and wireless data, and/or laptops with access to WiFi, they automatically have the essential elements of a DR plan.
Equipping your team members and contact center reps with their office tools and apps – as they seamlessly work from a remote office or home – will enable your business to withstand virtually any local emergency that shuts down your building.
Let’s get ahead of the next hurricane or disaster before it arrives and talk about exploiting UCaaS for your business continuity plan. Contact TCI today: (703) 321-3030 or firstname.lastname@example.org.