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TCI Makes Access Control Easy – Improve Your Building Security from Your Phone

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While data security is crucial, protecting customers and employees from physical threats is equally important. Security cameras have become standard equipment in schools, hospitals, hotels, and businesses, serving as a front line of defense.

However, integrating these video feeds into a broader unified communications (UC) platform can be challenging. TCI offers a solution that simplifies this process which allows you to manage building access right from your phone.

Advanced Access Control Solution

TCI’s cutting-edge Access Control solution integrates seamlessly with your existing communications infrastructure, offering:

  • Live video display on your videophone when someone approaches your doors
  • Real-time audio feed for communication with visitors
  • Pop-up buttons on your phone to lock or unlock doors
  • Ability to send notifications to employees, students, or emergency services in case of an incident

This customized solution from TCI combines various technologies to create a unique solution to specific security challenges.

How It Works

  • A visitor arrives and rings the video doorbell camera.
  • This triggers a call to the receptionist’s IP phone.
  • The phone’s video screen displays a real-time video feed, indicating which door is the source.
  • After a brief conversation, the receptionist can open the door via an on-screen button.
  • In case of a potential threat, they can select an “evacuate” button to notify security or emergency services.

Stay Ahead of Potential Threats

TCI’s Access Control solution extends the functionality of existing products by integrating them with third-party solutions and services. It combines:

  • Voice, video, and messaging capabilities
  • IP phones supporting real-time video feeds and touch-activated prompts
  • Text-based messaging for emergency and non-emergency situations
  • Third-party products like video cameras, screen-capture software, SIP-enabled remote access control systems, and local alarm services

By tying everything together, TCI can transform your IP phone into a security command center that controls communication, identification, and notification.

Experience the future of facility security with TCI’s innovative Access Control solution. Contact your local TCI team at (703) 321-3030 or GetHelp@tcicomm.com.

The Essential Role of Hybrid Unified Communications in Healthcare

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Improving patient outcomes with better UC technology

Hospitals and healthcare clinics are among the most complex technological ecosystems to manage. Staff and patients demand timely, secure, and dependable communication, while administrators often face shrinking budgets and increased regulatory oversight.

Hybrid unified communication (UC) platforms are now designed to address these challenges. They allow healthcare organizations to optimize their infrastructure and investments while maintaining data security. The latest UC features offer valuable integrations that streamline workflows, support frontline workers, and empower collaboration across dispersed teams. Let’s take a closer look…

Maintain Greater Control and Dependability with On-Premises UC

If there are reasons why 37.5% of healthcare organizations report exclusively using on-site deployments and another 12.5% relying on single-tenant private hosted cloud solutions, they are security and dependability.

For healthcare leaders, the top priorities are protecting sensitive data from hackers and ensuring mission-critical communications systems are always running.

During last year’s CloudStrike incident, hospitals and health systems across the country were adversely impacted, with the American Hospital Association (AHA) reporting clinical procedure delays, diversions, and cancellations.

On-premises UC solutions allow healthcare organizations to maintain greater control of their data. By hosting the infrastructure within their physical environment, they have complete oversight of their patients’ electronic health records (EHRs), financial data, and other confidential details.

Hybrid Cloud Solutions: Balancing Modernity and Security in Healthcare

We commonly hear the argument that on-site UC platforms lack the flexibility of cloud-based unified communications as a service (UCaaS), but that oversimplifies the diagnosis. Healthcare tech stacks are complicated. They often depend on legacy systems connected to custom integrations that support everything from EHR management and patient communications to specialized equipment and digital monitors.

In these complex ecosystems, there must be a delicate balance between leveraging modern solutions and maintaining data oversight.

This has healthcare leaders increasingly looking at integrated private or hybrid cloud solutions that provide agility with end-to-end encryption. This tailored approach allows organizations to identify where it makes sense to move to the cloud or stay on-prem. For example, the core on-site platform can remain intact at a central location. At the same time, new clinics or mobile units can utilize an integrated hybrid cloud solution that keeps providers securely connected with their patients and colleagues no matter where they are.

Hybrid Cloud ensures the control of on-premises UC while delivering the go-anywhere scalability of UCaaS. For this reason, it is no surprise that Frost & Sullivan projects hybrid deployments to dominate the UC market – 80% by 2026.

Support and Safety for Frontline Workers

Frontline workers are integral to our healthcare system, and their communication needs are unique. Most doctors, nurses, and support staff are constantly on the go, which means they need access to adaptable and versatile solutions that lead to a positive patient experience and streamlined workflows that make knowledge sharing more efficient.

Security is also a concern. Healthcare workers know challenging situations, but increasingly, they face situations where personal safety could be at risk. Last year, 81% of US nurses experienced workplace violence, including physical abuse and verbal threats.

That sobering statistic is why there is a further focus on the security of healthcare professionals in the workplace. While this requires multiple layers, technology does play an important role. Versatile and fully integrated multi-modal UC solutions like DECT handsets have built-in security features that provide dependable and responsive communication in threatening situations. Critical communications and notification systems can be vital in keeping everyone safe, informed, and connected during emergencies.

Adapting to Regulatory Changes

Healthcare is one of the most highly regulated industries worldwide, and for good reason. Trust between medical professionals and patients is integral to ensuring proper care, which is why strict controls over sensitive patient information exist. Several regulations, including HIPAA, GDPR, and Kari’s Law, are in place to ensure data is safeguarded and the public has direct access to emergency services.

Laws and regulations are constantly evolving and can be specific to certain states and regions, so technology needs to be able to adapt when required. Because on-prem and private cloud solutions are custom-built, updates can be deployed quickly to ensure compliance with changing regulations or legislation.

Enhancing Healthcare Communications through Tailored UC Solutions

UC solutions can create exceptional patient and provider experiences tailored to your healthcare organization’s objectives. Of course, you’ll also need to stay focused on ensuring reliability, security, and compliance.

With so many factors at play when optimizing your legacy solution or moving to the cloud, you’ll want the support and expertise of a trusted, local UC provider.

TCI has been supporting the DC region for 40+ years. We design, deploy, and support the UC technologies that bring healthcare providers and patients together.

Connect with TCI’s local team of healthcare UC experts at (703) 321-3030 or info@tcicomm.com.

 

How a Hybrid Cloud Approach Maximizes Your Communications Flexibility

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Organizational processes, culture, and goals are constantly changing, and your communication landscape must adapt to keep pace. With over 40 years of UC experience, TCI understands the critical elements a communication landscape needs to drive organizational success.

Increasingly, organizations are finding that a hybrid cloud approach to communications is the key to achieving this flexibility. Here’s why:

  • Alignment with Organization Growth: Your communication tools should directly support your core organization goals. This includes boosting productivity, enhancing customer experiences, and improving employee efficiency. For many organizations, this means effectively serving frontline workers who are crucial to operational success.
  • Data Control and Security: Maintaining control of your organization’s data is paramount, especially with the rise of generative AI and varying international data regulations. A hybrid cloud approach allows you to keep sensitive data within your control, ensuring compliance and mitigating security risks.
  • Integration with Legacy Systems: Many organizations rely on legacy systems that can’t be easily moved to the cloud, such as specialized equipment or industry-specific applications. A hybrid cloud model lets you embrace new technologies while seamlessly integrating with these essential existing systems.

Beyond these core reasons, a hybrid cloud communication solution also offers:

  • Organizational Flexibility: Adapt to changing market dynamics and organizational needs without being locked into a single solution.
  • Workplace Diversity: Support a diverse workforce with communication tools that cater to various roles, work styles, and locations.
  • Elevated User Expectations: Meet the demands of today’s users who expect seamless communication across their preferred devices and channels.

A hybrid cloud approach empowers your organization to navigate the evolving communication landscape and achieve sustainable growth.

Let’s explore how integrating hybrid services can help grow your business. Contact TCI today at (703) 321-3030 or info@tcicomm.com.

 

Power More Connections: How TCI Helps Our Customers Grow with the Latest UCC Solutions

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The business landscape demands more than basic communication tools. TCI has evolved to meet today’s hybrid workplace demands.

We design, deploy, and support sophisticated unified communications and collaboration (UCC) solutions that drive real business value and strengthen connections…

  • Hybrid Workplace Solutions – A hybrid cloud approach combines on-premises security with cloud flexibility, enabling organizations to maintain control while scaling operations efficiently. This infrastructure supports AI integration and rapid service deployment, ensuring businesses stay competitive.
  • Enhanced Security and Control – Our hybrid architecture provides enterprise-grade security and data control, essential for modern business operations. Our clients can confidently manage sensitive communications while maintaining compliance standards.
  • Vertical-Specific Optimization – Industry-tailored solutions integrate seamlessly with existing technology stacks, maximizing ROI and operational efficiency. From healthcare to finance, each solution addresses sector-specific challenges and requirements.

Future-Ready Communication

Modern UCC is a strategic asset that drives competitive advantage in today’s business environment. TCI’s solutions empower organizations to:

  • Adapt quickly to changing business needs
  • Enable seamless collaboration across locations
  • Support mission-critical communications
  • Leverage new AI capabilities

For UCC solutions that drive business growth and innovation, contact TCI: (703) 321-3030 or info@tcicomm.com.

 

TCI Powers Business Connections & Control with Tailored Hybrid Communications

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TCI implements hybrid unified communications systems that combine the best of cloud-based managed services with an on-premises deployment.

Whether you’re pursuing growth, improving customer experiences, building culture, or reducing costs, TCI’s hybrid communication solutions can help you achieve your goals.

We’re ready to support your on-premises infrastructure and help you adopt the right blend of public, private, or partner hosting. Leveraging the flexibility of Mitel’s Common Communications Framework, our local experts seamlessly tie the right mix of solutions together for every client.

  • Common Experiences – Our hybrid cloud approach delivers consistency across your location, customer, and employee touchpoints
  • Integrating your UC and industry-specific solutions – With over 200 integrations, our Mitel-powered solutions enable value-driven connections with the business apps you use every day.
  • Control & Security – TCI’s focus on secure, resilient, and tailored communication solutions means you can depend on the highest performance and flexibility for your organization, all while maintaining local control.
  • Simplicity at Scale – Our platforms also allow you to scale with your embedded investments as you grow – up to 10,000+ users – and ensure operational continuity, compliance, and security.

TCI empowers you to adapt your communications with precision and confidence.

Get the planning conversation started… Call (703) 321-3030 or info@tcicomm.com.

 

An Effective Approach to Communication Resilience

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We want to underscore a vital truth: Even with significant investments in continuity planning and infrastructure, no communication solution is immune to unexpected failures.

Whether it’s an internet outage, a severed cable, or a data center affected by severe weather, these disruptions can occur despite our best efforts.

Fortunately, we can report that no TCI customers faced outages during the CrowdStrike incident in late July. This is a testament to the unwavering commitment to communication resilience we share with Mitel, our strategic technology partner.

Communication resilience is especially vital in mission-critical sectors where failures can have devastating consequences:

  • Hospitality and Entertainment – Consider airports that experience service disruptions and challenges communicating with customers during downtime. Handling communication surge events in the aftermath adds to their burden.
  • Healthcare and Emergency Services – Some providers will revert to pen and paper when access to electronic health records and other critical systems is lost. This shift highlights the vital need for uninterrupted communication channels in high-stakes environments.
  • Public Sector Operations – During the CrowdStrike outage, states like Alaska and New Hampshire experienced significant disruptions in emergency services. 911 systems went offline, affecting the public’s ability to get timely help.

The economic impact of outages can be staggering. Insurer Parametrix predicts that the CrowdStrike event alone could cost Fortune 500 companies over $5 billion in direct losses.

The TCI and Mitel Approach to Communication Resilience

These are known challenges for any digitally driven organization. Our shared approach prevents or mitigates failures, outages, and breaches through a comprehensive and multi-faceted strategy:

1. Embracing Hybrid Infrastructure – We believe hybrid infrastructure is essential for ensuring resilience:

  • Cost-Effective Support: Hybrid models accommodate diverse work styles and offer hands-on control over the environment.
  • Built-in Redundancies: Our solutions, with failover capabilities and geo-separated deployments, are designed to minimize the risk of communication downtime.

2. Security as a Core Principle – Security is not an afterthought in our solutions; it’s integrated from the ground up:

  • Vulnerability Intelligence and Secure Application Development: We embed best practices into our processes to ensure robust security.
  • Advanced Encryption: Our products adhere to the latest signaling and media encryption security standards, providing end-to-end protection.
  • Proven Expertise: With years of experience securing communications in multi-vendor environments, our solutions are well-tested and reliable.
  • Software Assurance (SWA): This feature ensures your Mitel solutions remain up-to-date and protected.

3. Compliance and Partnerships – We take pride in our compliance with a wide range of standards:

  • Certifications: Our services and solutions support rigorous standards, including DoD JITC, HIPAA, Dodd-Frank Act, MiFID II, DORA, MaRisk, FedRAMP, and ISO27001.
  • Security Partnerships: We collaborate with leading security firms, such as McAfee, Trend Micro, Check Point, Fortinet, Imprivata, TippingPoint, and IronPort, to provide comprehensive coverage.
  • Multi-Vendor Expertise: Our experience with multi-vendor environments helps map end-to-end security for your communication infrastructure.

Looking Ahead

TCI and Mitel’s engagement with security standards organizations like the Cloud Security Alliance and CIS Benchmark and adherence to IETF RFC recommendations (including TLS 1.3) underscores our commitment to continuous improvement in security and resilience.

While no system can be entirely impervious to failure, our proactive measures in hybrid infrastructure, embedded security, and rigorous compliance frameworks ensure that we are prepared to meet and overcome the challenges of modern communication disruptions.

For those navigating the complex landscape of communication resilience, rest assured that TCI stands ready to support you with solutions designed to keep your operations secure and your communications uninterrupted.

Learn more about how to mitigate digital threats and keep your organization communicating. Contact the TCI experts at (703) 321-3030 or info@tcicomm.com.

 

Focus on Hospitality – How to Surpass Guest Expectations with Effective Communications

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Enhance your guest experience, elevate staff performance, and stay ahead of the competition with the latest integrated communications technology. You and your guests can enjoy seamless service that is sure to impress.

Challenges You Might Be Facing

1. Reliability is not negotiable – Whether it’s a simple wake-up call or acting in a professional and efficient manner in an emergency, there’s no room for errors. Stability is an essential requirement for your communications platform to ensure guest satisfaction and increased positive ratings.

2. Universal device access – Both business and leisure travelers want to use their own devices and get the service they require immediately. From personal conversations and interactions with chatbots to voicemail and email, give your guests the power to choose when, where, and how they communicate with you.

3. Security threats on the rise – Ensuring guest privacy, maintaining data security, and integrating smart devices should be at the forefront of your IT priorities.

4. Profitability from productivity – As a manager, improving operational efficiency is a top priority. You must streamline processes, explore new communication methods, and enhance guest experiences to make your organization more effective and profitable.

5. Experience is everything – As customer expectations continue to evolve, it’s crucial to meet their demands across all channels and devices and provide the right experience. Failure to do so could negatively impact staff productivity and customer loyalty.

Questions You Should Ask

1. Is your communications technology stable? What level of support do you offer?
What measures do you have in place to ensure reliable and uninterrupted communication services? Can you provide details about any backup and redundancy mechanisms?

2. What experience do you have serving the hospitality industry?
How long have you been serving this industry? Who are your biggest clients?

3. Does your system integrate with smart devices and high-speed internet?
How can this help promote revenue-generating guest services? Can your solution help us provide personalized services for our guests?

4. How flexible is your solution when it comes to customization?
Do you offer secure third-party integration? Which applications and platforms do you provide full integration with?

5. Can you manage multi-site, multi-location, and multi-national hospitality businesses?
Is your system compatible with multiple brands and languages? Can it scale if we expand our business in the future?

How the Right Communications Drive Results

  • Influence online ratings – By utilizing your communications technology, you become more proactive in addressing guest and maintenance concerns. This results in improved staff productivity and higher customer ratings, ultimately leading to better online reviews.
  • Improve guest experiences – Adopt multi-channel engagement to ensure your guests interact with your organization directly through personal devices, including mobile check-in, text, and chat.
  • Cut your costs – Unifying communications into a single service solution means automated efficiencies, smoother workflows, integrated apps, budget-friendly fees, and reduced operating costs.
  • Connect your staff – Connecting staff creates a seamless guest experience. Streamlining experiences means issues are resolved quickly and efficiently, ensuring superior service is provided every time.
  • Ensure data security and system reliability – Look for a partner with a strong track record of industry clients and a reputation for secure and stable networks.

Seamless communication lies at the heart of exceptional hospitality.

Find your perfect-fit solution with the help of TCI. Contact us today at (703) 321-3030 or GetHelp@tcicomm.com.
 

TCI Makes Mitel Access Control Easy – Improve Your Building Security from Your Phone

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Much has been written about protecting customer and employee data, but what about protecting your customers and employees from physical threats?

Even more than a secure network, a secure facility provides peace of mind and protects customers and employees from bad actors who would do them harm. For that reason, security cameras have become standard equipment at schools, hospitals, hotels, and other businesses where the front and back doors represent a front line of defense.

There are dozens of security camera manufacturers today, ranging from inexpensive doorbell cameras to high-resolution surveillance cameras. While this freedom of choice gives businesses more flexibility, exterior cameras are often “outsiders” regarding business communications systems.

Specifically, organizations struggle to incorporate these video feeds into their broader unified communications (UC) platform, instead managing them as separate solutions. This can mean toggling back and forth between different screens and applications at a time when split-second decisions may be required.

Guard the Door While Sitting at Your Desk

Imagine, for a moment, how much easier it would be if you could manage building admissions right from your phone. Live video could be displayed directly on your video phone when someone approached your doors, with a live audio feed to communicate with them, and a pop-up button on your phone could either lock or unlock doors and even send out a notification to employees, students, or local police/fire departments in the case of an emergency. Well, a solution like this is no longer limited to the realm of imagination — it’s a reality that Mitel MiVoice Business customers can enjoy today.

The Mitel Access Control solution was developed in response to a clear need from our customers to integrate security cameras with their UC platform and IP desk phones. Offered as a customized solution through TCI and Mitel Professional Services, the Access Control setup integrates any H.264-compatible phone that uses the real-time streaming protocol (RTSP) with Mitel 6900 IP Phone Series, MiVoice Business, and, optionally, Mitel Revolution mass notification system. Together, these components create a new solution to the age-old problem of guarding the gates against intruders.

Our solution improves communication between visitors and staff and assures the security of your employees, customers, and students. You can view, talk, and take action from your Mitel IP phone.

Let’s look at an example of the Mitel Access Control solution in action:

  • A visitor arrives at the front, back, or delivery door and rings the video doorbell camera.
  • This triggers a call to the receptionist’s IP phone.
  • The phone’s video screen displays a real-time video feed with text indicating which door is the source of the call, and a voice connection is made.
  • After a brief conversation, the receptionist may choose to open the door via an on-screen button or, if they feel danger is imminent, they can select the “evacuate” button to notify security or emergency services and, if they have Mitel Revolution, send out a mass text notification to a distribution list right from their IP phone.

Stay Ahead of Potential Threats

The Mitel Access Control solution is just one example of how TCI and Mitel Professional Services can combine different technologies to create a unique solution to a specific problem. In developing this solution, Mitel extended the functionality of its existing products by integrating them with third-party solutions and services.

On the Mitel portfolio side, MiVoice Business ties voice, video, and messaging together, the Mitel 6900 IP Phone Series supports real-time video feeds and touch-activated prompts, and Mitel Revolution supports text-based messaging for emergency and non-emergency situations.

Beyond those components are third-party products that TCI and Mitel Professional Services can bring into your UC environment, such as the video cameras, screen-capture software (e.g., VLC media player), SIP-enabled remote access control system, application server, and local alarm service (e.g., F24).

TCI and Mitel can turn your IP phone into a security command center that controls communication, identification, and notification by tying everything together.

Contact your local TCI team to get started: (703) 321-3030 or GetHelp@tcicomm.com.
 

Safeguard Your Customers and Data with Advanced Unified Communications Security

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The bad guys will not stop… Cybersecurity challenges are never-ending.

This is a big concern in virtually every industry, especially those where most interactions have gone digital to meet customer preferences for self-serve and engagement through the channels they prefer – at the time they want.

While this is convenient for customers, it has created significant operational and cybersecurity challenges for contact centers. To provide excellent customer service experiences, contact centers must authenticate a customer’s identity, address questions and concerns, and process transactions quickly and efficiently.

Throughout the process, customers must feel like every interaction is secure, and companies must ensure they protect customer privacy during and after a call. With the proper unified communications (UC) tools, organizations can streamline and secure all contact center conversations to meet omnichannel service expectations before, during, and after a customer connects with a live agent.

Voice Authentication personalizes Service and Reduces Fraud

Large and small organizations are implementing digital transformation strategies designed to streamline contact center interactions. Since only some customers need the help of a contact center agent, these efforts are focused on automating processes with self-serve channels that lower costs. For example, chat and voice bots are being introduced to act as virtual agents, deliver services, promote new products, and provide personalized customer experiences — all without connecting the customer to an agent.

But regardless of which digital self-serve path is available, chances are that a caller will eventually want to go beyond simple questions to discuss a specific account. At that point, a live connection with an agent will be needed. When that happens, the agent must be assured of the caller’s identity before dealing with personal account information. While security questions were enough to protect the customer and the business in the past, today’s cybersecurity landscape is a lot more complicated. A disembodied voice on the other end of the line may not be who it claims to be.

Speech recognition systems can be integrated with existing UC platforms to add a layer of cybersecurity protection. These systems can identify the caller’s intent, authenticate the customer using voice biometrics, and then segment and route the call to the best agent to handle the request. With these digital workflows, companies can streamline the call management process and enable a more personalized interaction because the agent will spend less time authenticating the person on the other end of the call and more time dealing with the customer’s specific questions.

Integrated Voice Response and Recording Capabilities enable Advanced Cyber Protection

TCI offers contact center solutions that include an embedded, self-service Interactive Voice Response (IVR) system with an optional speech recognition feature that enables authentication before an agent is connected. With our customized UC platforms, businesses get a complete communications, collaboration, and customer experience solution designed to maintain the security of contact center interactions for any organization.

Organizations that want additional cyber protection for contact center calls can opt for Interaction Recording (IR) to record all calls and then search for, play, and interrogate call recordings for security and privacy regulation compliance. Advanced speech analytics capabilities built into the system enable companies to analyze recordings for potential fraud, categorize calls as “high risk,” and then suggest countermeasures that can be taken to avoid losses.

TCI’s advanced solutions can be applied to support both centralized contact center operations and decentralized organizations with multiple branch offices that manage customer calls.

Privacy Features that ensure Regulatory Compliance

Of course, in addition to maintaining a high level of cyber protection for all contact center interactions, companies must also comply with data protection regulations designed to protect the privacy of customer data. The changing and complex regulations surrounding data privacy and security compliance have created another challenge for both centralized and decentralized operations.

TCI offers solutions built to protect personal data captured during a call by contact center agents either on an agent’s screen or a voice recording. For example, information collected by workflows can be masked to protect personal data as it is being collected. To control access to stored data, information required by the system to perform certain functions (name, phone number, email address, and voice and multimedia transcripts) can be automatically deleted when no longer required to provide service. Plus, multi-level security privileges can be applied to limit access to all data based on user profiles.

Enable Great Customer Service while optimizing Cybersecurity

Ultimately, the cybersecurity protection that businesses build into their contact center processes should be seamless and efficient. Self-serve options should authenticate a customer’s identity before connecting to a live agent. Agents should be able to address customer questions and manage transactions quickly and efficiently without being bogged down by cybersecurity protocols. UC tools enable enterprises to achieve this level of protection without compromising omnichannel service objectives.

Learn how TCI can help your contact center thrive in the digital age, improve your bottom line, and adhere to security, compliance, and fraud mitigation requirements.

Call us today at (703) 321-3030 or GetHelp@tcicomm.com.
 


In-Building Broadband Connections Made Easy with TCI’s Wi-Fi Service

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TCI’s Managed Wi-Fi Service… Simplify and speed up your day-to-day operations. Our Managed Wi-Fi puts intuitive yet powerful tools in the hands of your network administrators:

  • Add wireless capacity in minutes with fully automatic provisioning
  • Manage complex, dynamic environments using Auto RF
  • Throttle bandwidth and block unauthorized applications
  • Streamline device onboarding with built-in Mobile Device Management

Wi-Fi 6 Support… TCI supports enterprise-class Wi-Fi 6 (802.11ax) access points to solve density and throughput challenges. With up to 8 transmit and 8 receive antennas, your applications will always operate at peak performance. In addition to 2.4 GHz and 5 GHz radios, many APs offer a dedicated security radio that:

  • Continuously scans and protects against security threats
  • Senses the RF environment and adapts to interference
  • Automatically configures RF settings to maximize performance

Wireless Made Easy… From growing offices to large corporate enterprises, TCI designs, implements and maintains the wireless networks that keep local businesses connected and running strong. Our expertise includes:

  • Wireless site surveys
  • Wireless coverage testing
  • Access point cabling
  • Wireless security
  • Wireless network management

Whatever your environment and business goals, TCI can design, deploy, and support a cloud-managed wireless solution for you.

Our certified infrastructure experts will ensure your mobile workforce has access to the connections they need to stay productive. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.