You’ve trusted your property’s communications with Mitel for years… We know how vital it is for you to provide the best guest experience while making it as efficient and smooth as possible for your staff to run their daily activities. Whether you have a big hotel in a bustling city square or a series of […]
Following Mitel’s end-of-lifecycle announcements about MiVoice Office 250, this migration program has been rolled out to provide existing Office 250 customers with a smooth transition to MiVoice Business. Mitel is offering no-charge or discounted MiVoice Business licensing arrangements for MiVoice 250 customers. This program also supports the transfer of the remaining months of MiVoice Office […]
Successful businesses always look for new ways to grow, including how to enable intelligent and connected experiences for their mobile and hybrid workforces. An up-to-date cloud communication system like RingCentral MVP can help you implement these priorities. Check out these recent innovations… Top 10 Latest RingCentral Software Updates 1. End-to-End Encryption (E2EE) available for video, […]
With hybrid teams on the rise, cloud voice services help your remote workers make decisions faster and juggle their obligations with ease. 4 Practical Ways Cloud Voice Improves Collaboration 1. Keep the conversation going with desktop and mobile applications. If your employees can’t communicate with you, they aren’t being productive. Cloud services give your team […]
Customer Experience (CX) has always been critical for companies, but now the value of Employee Experience (EX) is gaining recognition. A robust job market offers workers a lot of options, so companies have to compete to attract and retain good people. This was especially true during 2021’s Great Resignation, when a record number of workers […]
A unified enterprise voice network connects your customers and employees, no matter where they’re located… UCaaS also offers bottom line benefits by eliminating the need for expensive hardware and maintenance costs. With UCaaS, you can control your IT budget, while providing your team with advanced features and functions. You’ll also improve the customer experience, making […]
Wi-Fi is the Preferred Connectivity Method for Billions of Devices, Users, and Things This year you’ll be hearing more about Wi-Fi 7, the latest wireless networking standard promising higher speed connections. Currently, Wi-Fi 6 tops out at 9.6 Gbps, while Wi-Fi 7 is anticipated to clock in at 46 Gbps. As always, early adopters will […]
Contact center managers are under a lot of pressure to deliver better results with fewer resources. Meanwhile, diminishing corporate budgets are forcing organizations to think of creative ways to compensate staff. These include pay-as-you-go arrangements in the form of zero-hour contracts, reduced and annualized working hours, and time off without pay. How then can organizations […]
As the hybrid workforce has increased, so has the number of cybersecurity breaches. Fortunately, many of the security vulnerabilities that come with remote work can be minimized with clear-cut policies, training, and IT support for your remote workers. Here is a helpful checklist of best practices you can implement to better safeguard your organization. 1. […]
We don’t believe in “one size fits all.” TCI’s custom solutions are designed to meet the precise communication needs of large and small organizations. A variety of cloud and on-premises deployments are available to connect your company and every location in your enterprise, and we’ll help you find the one that fits you best. Cloud […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.