Mitel’s award-winning Mass Notification solution enables faster delivery and acknowledgement of vital information to your customers, employees, and other constituents. From routine billing notices, order status, and appointment reminders to crisis events such as outages, recalls, and emergency response, Mitel enables you to deliver personalized information in real-time to the right people at the right […]
The way we communicate is changing forever. Our connected world is undergoing a digital transformation, creating fundamental shifts in the way we work and live. With an aggressive strategy focused on innovative application development, Mitel is transforming TCI’s business too, enabling us to refine solutions to meet our customers’ specific industry and business communication needs. […]
Business communications and carrier services are no longer just a ‘required’ cost of doing business. In today’s competitive landscape, optimized communications services are a competitive advantage. As your trusted IT and Telecom services advocate, TCI helps you select, source and implement what you need at the best prices: Broadband Internet Access SIP Trunking Metro Ethernet, […]
Digital transformation has become a top initiative for business and IT leaders. The same compelling reasons you’re exploring (or have already adopted) Cloud Computing also fit Voice. This list of benefits just scratches the surface… Adopt Cloud Voice at your own pace: Support new locations, users, capabilities, or seasonal capacity requirements. A hybrid approach offers […]
How Business Continuity planning with TCI helps protect your business… First, our experts perform a thorough gap assessment to identify risks, threats and exposure before it’s too late. Then we recommend solutions and action plans to enable you to mitigate and effectively manage a crisis. 40% of small businesses who experience a disaster never recover. […]
On schedule and within budget… When you need to manage a new building, a renovation or a campus addition, our experts will design, manage, install, support and maintain the entire infrastructure. We work with you every step of the way…. TCI has decades of experience building networks you can count on. Our team ensures a […]
The Next Generation of Seamless Communications is Here… Breathing new life into the desk IP Phone, Mitel has just announced their new 6900 Series Business Desk Phones – shedding the dreaded Handset cord and adding a great array of new features like Integrated Bluetooth Sync with Smartphones and high resolution color touch displays. We don’t think the desk phone is going […]
Designed to exceed your expectations, TCI Advantage combines Managed Services with Security, Networking, Hosting and UC solutions – all customized to connect, protect and support your business. What sets our solutions and client approach apart is our combination of People, Process and Products… People: For 36+ years, it has been our professional staff, culture of […]
For more than 36 years, we have been providing superior products and customer service and from time to time, we expand and refine what we do… always on the lookout for ways to better serve our current and future customers. Today, I am proud to announce the launch of our newest offering we call the […]
When it comes to handling your customer contacts, are you Old School? Or worse, are you a New School operation working with an Old School system? It’s tempting to keep your old systems in place until they die. However, this could be costly for your business. There are many advantages to deploying an affordable […]
TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.