TCI is a leading full-service integrated telecommunications provider serving Washington, DC, Virginia and Maryland. We provide cutting-edge solutions from Mitel, Cisco and others, along with the trusted guidance to ensure your organization maximizes the impact of VoIP, cloud and collaboration tools to achieve business results.
Ignoring Your Voice System or Service? Complacency Can Put Your Business at Risk
/0 Comments/in Blog /by MarketingThe best communications systems are virtually invisible in your organization. Your teams, customers and partners rely on the integrated voice, data and video capabilities these systems provide to stay connected, collaborate and work more efficiently. When things are going right, it’s easy to be lulled into complacency. But the longer your software has been neglected, […]
The Bad Guys Are Listening… Preventing Desktop Phone Hacks
/0 Comments/in Blog /by MarketingMany offices have IP phones, but unknown to most users is that hackers can actually listen to everything that’s going on in the room – whether or not you are on a phone call. Hackers from a remote location have been able to exploit some IP phones’ vulnerable software and firmware to gain access – […]
Better Collaboration… Integrate Microsoft Teams with Mitel-Powered Telephony, Contact Center & CRM
/0 Comments/in Blog /by MarketingNow you can improve the productivity of your Microsoft Teams users with Mitel’s advanced telephony, contact center and CRM integrations. Check out the Video Overview Give your users the calling features they need to be successful with Mitel’s end-to-end suite of communication tools. By pairing Mitel-powered service with Microsoft Teams, you can save time and […]
Leading a Hybrid Workforce? 5 Ways You Can Help Your Team Succeed
/0 Comments/in Blog /by MarketingIn the coming weeks and months, companies will reopen their offices and allow employees to return – with a few key differences. Many firms expect to adopt a hybrid approach in which employees split their time between the company’s facilities and their home offices. Here are five effective strategies for leading your teams… 1. Build […]
Is an Aging Phone System Slowing Your Business? Adopt a Cloud-First Mentality to Boost Your Communications
/0 Comments/in Blog /by MarketingIt’s going to happen… After years of faithful service, your premises communications system will eventually reach the end of its useful life. Maintaining and upgrading the hardware may become difficult or just won’t make financial sense. Updating the software may no longer be the path to all those advanced features you need to maintain efficiency […]
Looking for Unbiased Corporate Real Estate Services? Our Trusted Partner, Dan Shapiro, SVP of Cresa Can Help
/0 Comments/in Blog /by MarketingDan Shapiro supports TCI’s real estate needs and specializes in providing comprehensive services to every client. We highly recommend him if you need help with your corporate real estate. Dan covers all the bases. He utilizes a strategic planning method that includes analyzing leases, providing sound market advice and managing negotiations of lease alternatives. By […]
Why Preparing for the Future of Your Communications Technology is Essential
/0 Comments/in Blog /by MarketingWhen the communications systems you currently have work just fine, it can be easy to put off updating them until a later date or even indefinitely. But in a world where communications technology is evolving faster than ever, for growing businesses, the timeline for considering what’s next for your tech may be coming more quickly […]
Tips for Hosting Successful Virtual Events
/0 Comments/in Blog /by MarketingWith the pandemic event planners, sponsors and attendees were forced to pivot quickly from in-person to virtual events. It soon became clear the traditional in-person event couldn’t simply be adapted to a virtual environment. It would have to be re-imagined ̶ and even re-invented. Mitel User Group Liaison, Denise Desjardins, has been organizing events for […]
8 Signs Your Employees will Flourish as Hybrid Workers
/0 Comments/in Blog /by MarketingAs more people are vaccinated against COVID-19, businesses are readying plans to reopen their offices and bring back their employees. Already, though, it’s clear the new workweek will look different than it did pre-pandemic. Thanks to technology and remote working tools, employees transitioned seamlessly to home offices while managing to increase productivity. As a result, hybrid […]
What Goes into an Effective Business Continuity Plan?
/0 Comments/in Blog /by MarketingA continuity plan can help your business survive all kinds of calamities. The right plan should feature clear-cut guidelines for what your organization must do to continue operations in case of an unforeseen event. It should leave no doubt about how to organize staff and move forward. It must also clearly demarcate the different types […]
Securing Your Business Requires Asking Service Providers the Right Questions
/0 Comments/in Blog /by MarketingSecure communications can protect your business from the damage and destruction of a data breach. And it’s not just a priority for banks and healthcare providers – any business has daily office emails and phone calls that can contain confidential customer and corporate information. Your communications system must be able to protect the data shared […]
How Contact Centers Help Drive Success in Small & Mid-Sized Businesses
/0 Comments/in Blog /by MarketingSome organizations, particularly smaller ones, may still have doubts about the real value of a contact center. From the customer perspective, however, the value of a contact center could not be more real. For example, a small online retailer is just like a big retailer that makes their profit from repeat customers. If consumers are […]